TruNorth Warranty Reviews 

Just had my second claim "declined" they are the biggest POS working to screw you over. They always have the opposite excuse to what they didn't receive or did. It's seems it always falls in section "H" of the warranty. If the mechanic shop forgets to put a period at the end of the sentence you'll be declined. Fernando with TruCrap has a bit of an attitude. Try to follow their protocols and they'll find a way to screw you on your repair. Do not get talked into buying a warranty from whoever sells trucks and tries to sell you on this company.

Absolutely the worst warranty company a trucker could deal with by wasting your hard earned money. They will use every contrived reason in the world to deny your claim. I'm not sure how employees can sleep at night after screwing customer after customer. They use hidden info stored in ECM, that you never see or realize is even happening to deny claim. I was advised if a check engine light comes on have it towed to wherever, even if a little coolant needs to be added. This arbitration clause in the contract is pure bull crap. Put your would be payments in escrow and pay your own repairs, "THEY WON'T PAY, CRAP. Deceptive company from every angle.

These people are criminals and should be locked up for every illegal way of doing business. They lie, cheat and manipulate ALL they can to screw you out of your claim. DO NOT use them. Their tow service is a joke too.

They are thieves! They took $7,800.00 within 4 Months for 2 Trucks and rejected to pay claims that were straight forward.
RUN RUN RUN
Number 1 Scammers in Warranty Business..
You will regret..

When I say run, I mean run away from these crooks as fast as you can. They will try every trick in the book to weasel out of paying. BEWARE of ambiguous statements in the policy such as "extended operation of an impaired vehicle". They denied my claim based on this. There are no parameters or definitions anywhere that explain what "extended" means. Completely up to TruNorth's discretion. These guys are slick haired, snake oil salesmen. RUN!

Your claim will never be approved. you must have daily computer diagnostic done in order to fix any codes immediately if you continue to drive while there are codes they will deny all claims.

This company is a big FRAUD. They are just making money on the name of warranties. 99.9% rejection rate. Everytime you submit a claim they find different excues, just to reject your claim. Doesn't matter if you have all the maintenance record even from last two years. When they see client have all the proofs and other stuff, they say one thing at the end that " THIS IS DRIVER'S FAULT". THIS is their pet dialouge. I advise don't go with this company, they are totally FRAUD.

Dont waste your money. You think your covered. But once you have a problem. They have an excuse as to why your not covered. A big waste of money. Customer beware run run run away from these warranty programs

Worst warranty ever!!! They deny every claim! They come up with excuses!!

Simple, denied my claim when the ECM failed then denied my claim when the turbocharger failed! They use the data you can't see to not pay for warranty failures.

this people all talk the same reading from the protocol book. i bought my truck and they sold me a tru north warranty. .happy. jist a month later amd 10,000 k couple problems on the road wouldn't cover the damn repair caused I didn't wait to repair my truck for them to authorize and determine repair. do not buy this warranty ill ne a headache. TA shops hate to deal with them.. nightmare..

This place should be under investigation by the attorney general of the state in which they operate illegally. Save your money, these people should be in jail. They make it a duty to cheat hard working folks out of there money with dishonest and deceptive practices...be warned,,, stay away from these crooks. just a matter of time before their shut down.

VERY VERY AWFULL WARRANTY BIG LIARS EVER HAD. THEY GET YOUR MONEY THEY MADE YOU WAIT AT LEAST A WEEK OR MORE MINIMUM, RESULT IS ZERO NOTHING. THEY SAY NON COVER PARTS EVEN IF YOU HAVE COVERED PARTS.THE BEST WAY IS JUST RISK ON YOURSELF DO NOT GET THIS WARRANT COMPANY NEVER EVER I TELL TO ALL TRUCK DRIVERS ALL OVER THE US. DO NOT AGAIN DO NOT BUY THIS TRUNORTHWARRANTY. THEY SHOULD CHANGE THE NAME INSTEAD OF TRUNORTH TO BIGLIARSWARRANTY.

They are scamming truckers. After Doggett Freightliner has send them 40 pages DDEC ECM report, they still claim is not enough informations to approve replacement of failed Turbo.

Love to not pay claims. If commercial driver stay away....good reviews are paid by them.

My daughter bought a warranty with TruNorth for a box truck bought in florida. After the truck developed issues and a claim was filed our family experienced death in the family from COVID-19. My daughter refiled the cliam and was denied the claim and arbitration. Offered a $ 3000 settlement when repair cost was much more. Poor business practices. We'll be filing a complaint with the State of Florida.

I operate a repair shop in Brampton, ON Canada.
During an audit in 2019 on most repair facilities who work with TruNorth. VP Hugh "Bud" McKinney came to our facility and told us. "We are a business and want to make money. Sell our warranty but don't put in claims for more than what the customer paid"
These guys are purposely cheating and will deny any claim over what you originally paid for the warranty/insurance.

Please don't buy

THIS WARRANTY IS TOTALLY BULSHIT NOTHING ELSE ...PLZ PLZ DO NOT WASTE MONEY AND TIME I BOUGHT FOR TWO TRUCKS AND FOR BOTH TRUCKS WHEN EVER I NEEDED WARRANTY WORK THEY HAVE VERY CLEVER PEOPLE TO TRICK YOU DOWN AND THEY HAVE SO MANY EXCUSE TO SAY NO TO YOU ,,,,,THERE IS OTHER KIND WARRANTIES IN THE MARKET PLZ CONSIDER THOSE INSTEAD THESE THEIF ......

It’s a scam company they take money out of you , look for small excuses for not giving claims , I had three claims all rejected and I paid from my own pocket for claims I repaired, and warranty,please stay away for your good