TUS Watches Reviews 

498
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fantastic quality and wide selection of timepieces available on the platform. Many people frequently mention that the prices are extremely competitive, making it a wonderful place to shop. Consumers also deeply appreciate the remarkably fast shipping services and the secure, beautiful packaging that protects items. Buyers consistently highlight the clear communication, helpful support, and smooth overall ordering process from start to finish. Because of these great perks, many individuals are eager to return for future purchases and strongly recommend the store.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Consumers find price to be a major source of satisfaction, frequently praising the competitive pricing and... See more

Order

Clients share satisfaction on order, frequently highlighting quick delivery speeds, secure packaging, and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more

Rated 5 out of 5 stars

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two... See more

Rated 5 out of 5 stars

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described. TUS operate a loyalty points scheme which is very nice to... See more

Rated 5 out of 5 stars

The customer service was outstanding. When I contacted Tom for a delayed dispatch,he was very helpful and my request was fulfilled. The watch I bought was at a very good price and definitely I will us... See more


Company details

  1. Watch Store

Information provided by various external sources

Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

498 reviews

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Asks customers to review

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5.0

All reviews

(498)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was perfect

Found here the best price on the market for an Orient watch. The delivery was very quick and arrived earlier than expected. Also, the Christmas packaging was beautiful.

December 8, 2024
Rated 5 out of 5 stars

Ordered a specific model in for me

I couldn’t find the model of orient watch I wanted (and was set on) for sale as it was out of stock everywhere, I got in touch with TUS watches and Tom offered to order it in for me.

Everything was so easy, a true 10/10 experience, the payment link was sent to my email and once sent the watch arrived within two days!

The watch looks amazing and was wrapped immaculately as well. The certificate of guarantee was also included.

I couldn’t recommend enough, such a pleasant and convenient experience.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Top Quality

beautiful watch,great delivery and packaging,brilliant to find a site to buy orient without having to deal with import duties and taxes,keep up the great work

December 1, 2024
Rated 5 out of 5 stars

Beautiful Bambino

This beauty has rapidly become a favourite watch, very reasonably priced , arrived within 24 hours of purchase , a happy experience !

December 7, 2024
Rated 5 out of 5 stars

First time customer

Great service, quick delivery. The watch was well packaged for transit. My first Orient watch, it's beautiful and getting plenty of wrist time. I have a feeling I'll be back for more! Thanks

November 24, 2024
Rated 5 out of 5 stars

Superb experience

Superb experience.
Great orient sun and moon watch. Very competitive price. Arrived in one day in amazing packaging. Festive decorations were a very nice touch. I will definitely buy again from TUS watches.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Orient blue semi-skeleton

Really fast delivery and well packaged. The watch comes in a lovely box with warrenty card cleaning cloth and instructions. The watch itself (orient semi-skeleton) looks great, feels and looks good quality with a lovely smooth automatic movement. Highly recommend TUS watches and orient as a brand.

October 27, 2024

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