First time user - found the link on Liverpool Empire after tickets were sold out and ended up finding sold out concert tickets last minute. Would defo use the site as it's no like others, which allow... See more
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Review summary
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First time of using but hugely impressed at speed of process. Had to contact twickets for help in uploading tickets as the email address was very confusing and didnt work for me. They replied prompt... See more
I invested in Twickets many years ago when they launched, primarily as an advocate against the people who buy tickets with no intention of going but just to sell their tickets at vastly inflated fees.... See more
Had one false start with a seller wanting me to log in to their account but Customer Services agreed this wasn't ideal and refunded within a few days. Made a second purchase to the same event and al... See more
Company details
Information provided by various external sources
Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.
Contact info
United Kingdom
- www.twickets.live
4.8
Excellent
8K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Fast and painless
Sold my spare James ticket to another fan. Easy to list and clear instructions at each step. Listed ticket at 12.30ish on the day of the gig, moderation confirmed at 13.15, sold and payment transferred at 13.20. Completely painless, thanks Twickets!
March 31, 2026
Unprompted review
Fab website!
Quick and easy to use, I filled out the form it was processed in 2 minutes, went to bed, woke up and the tickets were sold!
Could not be happier 🎫
April 1, 2026
Unprompted review
I love Twickets! Easy to use and great price
I love Twickets! I’ve purchased tickets on 3 occasions now for sold out concerts and he Lion King at Christmas. There’s always a large choice of tickets, the process is very easy and I’ve had 3 lovely sellers so very happy! Always a great price too!
March 28, 2026
Unprompted review
Very easy and satisfactory process
Very easy and satisfactory process
March 28, 2026
Unprompted review
Process was easy and tickets were as…
Process was easy and tickets were as described
April 1, 2026
Unprompted review
Great way to sell your tickets
Great way to sell your tickets. Easy to register and upload your tickets online. I put mine up for face value and booking fee.
They were promptly put on the website for all to see. They were sold and payment was put straight into my PayPal account. Will definitely use again, whether buying or selling.
March 30, 2026
Unprompted review
Purchased tickets about 90 mins before…
Purchased tickets about 90 mins before gig.
Arrived within seconds. I always trust Twickets.
March 29, 2026
Unprompted review
No hassle of long ques to get tickets
No hassle of long ques to get tickets, fair pricing and booking closer to the event so sure we can attend.
March 28, 2026
Unprompted review
Really easy and great updates for gigs
Really easy and great updates for gigs
April 1, 2026
Unprompted review
1st time using
1st time using and all very easy once I set up an account.
Bit wary as e ticket but so far so good.
March 29, 2026
Unprompted review
Great and easy to use
Great and easy to use. Used both to buy and sell. Excellent experience both times
March 29, 2026
Unprompted review
Easy to use and grabbed myself a…
Easy to use and grabbed myself a bargain!
March 28, 2026
Unprompted review
Always a good experience
Have used Twickets to buy & sell tickets. Always worked smoothly.
Wanted tickets for The last five years & after many attempts finally got some.
Great seats & good price.
March 24, 2026
Unprompted review
Easy to list
Easy to list, sold quickly and payment received immediately.
March 28, 2026
Unprompted review
Fantastic day out at theatre
Fantastic day out at theatre. Last minute decision.
March 28, 2026
Unprompted review
A great platform
I’ve used Twickets a number of times and it’s great. So easy and stops people profiting from gig tickets. Win win
March 28, 2026
Unprompted review
Absolutely brilliant!
Absolutely brilliant!
Easy to set up sale and all straightforward
March 24, 2026
Unprompted review
Easy process
Easy process. Tickets sold almost immediately. All music fans should support Twickets.
Anyone who uses the rip-off sites like Stubhub or Viagogo, fleecing music fans, is aiding and abetting licenced touts.
March 28, 2026
Unprompted review
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