First time user - found the link on Liverpool Empire after tickets were sold out and ended up finding sold out concert tickets last minute. Would defo use the site as it's no like others, which allow... See more
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Review summary
Created with AI, based on recent reviews
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First time of using but hugely impressed at speed of process. Had to contact twickets for help in uploading tickets as the email address was very confusing and didnt work for me. They replied prompt... See more
I invested in Twickets many years ago when they launched, primarily as an advocate against the people who buy tickets with no intention of going but just to sell their tickets at vastly inflated fees.... See more
Had one false start with a seller wanting me to log in to their account but Customer Services agreed this wasn't ideal and refunded within a few days. Made a second purchase to the same event and al... See more
Company details
Information provided by various external sources
Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.
Contact info
United Kingdom
- www.twickets.live
4.8
Excellent
8K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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A fair and transparent ticket selling platform
A fair and transparent system for selling tickets that can no longer be used at face value although the only issue is the seller often ends up slightly out of pocket after paying fees and commission which is slightly annoying
March 28, 2026
Unprompted review
Very quick and easy to use
Very quick and easy to use, plus felt I could trust it way more than any other method, was paranoid it wouldn't work like every other method but everything turned out perfect! Both buying and selling, and face value so very fair prices.
March 27, 2026
Unprompted review
simple & trustworthy
March 28, 2026
Unprompted review
As excellent as it always is
March 30, 2026
Unprompted review
Easy to sell and easy to buy
Easy to sell and easy to buy! Great way to not overspend on concerts
March 30, 2026
Unprompted review
Nervous purchaser
I’m always dubious of buying from fans but Twickets was straightforward, safe and clear.
I was able to resolve a query (last minute purchase!) with the individual selling and the whole process was smooth and secure.
10/10 👍
March 27, 2026
Unprompted review
excellent easy and does what its meant…
excellent easy and does what its meant to do
March 27, 2026
Unprompted review
Great site
Great site. Good comms. Secure. Fan to fan so no ticket mark ups etc
February 16, 2026
Unprompted review
Extremely efficient download
Extremely efficient from purchasing ticket to downloading PDF directly in platform instead of relying on seller to manually provide via email.
March 27, 2026
Unprompted review
Very straight forward & reliable…
Very straight forward & reliable process.
March 6, 2026
Unprompted review
First time using Twickets
First time using Twickets, the process was very user friendly and easy to navigate. It's good to get tickets for an event without paying ridiculous resale prices.
March 24, 2026
Unprompted review
Easy to use
Easy to use, had two offers within hours of listing and cash in my Paypal account so everyone is happy.
March 26, 2026
Unprompted review
Being able to have tickets not go to…
Being able to have tickets not go to waste and not having touts profiteering is a big bonus.
March 26, 2026
Unprompted review
Managed to get tickets last minute for…
Managed to get tickets last minute for an event and at a good price
March 27, 2026
Unprompted review
Good old Twickets
As usual, all went well purchasing re-sale tickets via Twickets.
March 12, 2026
Unprompted review
Easy buying
I was buying tickets, the whole process was easy & straightforward. Very good & will recommend Twickets to others.
March 25, 2026
Unprompted review
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