I got issue with tyre machine and they don’t come physically and fix by virtual platform which is really good and time convenient . No need to wait for anyone and our problem is fix quickly and easily... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I required all that was necessary to perform a professional tyre repair on a motorcycle tyre. Problem was not all that I required turned up. Still unable to do the repair and now having to wait anothe... See more
Written instructions weren’t updated from a previous model/product, this gave confusion for setting up & operating the machine initially, but Neal the product specialist was straight on a video call w... See more
Company replied
Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order ... can’t recommend more he knows his equipment from the conversation had, haven’t needed... See more
Company replied
Company details
Information provided by various external sources
Tyre Bay Direct stocks a huge variety of tyre consumables, tyre changing machines, wheel balancing machines, repair materials, tools and garage equipment
Contact info
Saxon House, B98 7SF, Redditch, United Kingdom
- 01527 883580
- info@tyrebaydirect.com
- www.tyrebaydirect.com
4.5
Excellent
234 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very speedy and helpful service
January 15, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you!
even phoned to check I had found…
even phoned to check I had found everything I was looking for.
January 14, 2020
Unprompted review
Reply from Tyre Bay Direct
All a part of the service! 😊
on time but excessive charges.
January 14, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback, Lawrence. We're always working on areas like this to help reduce costs. 😊
Do what they say and rapid delivery.
January 14, 2020
Unprompted review
Reply from Tyre Bay Direct
Simples! 😊 Thank you for the great review.
From start to finish brilliant…
From start to finish what a brilliant company I have purchased 3 times from them 2 separate different machines the service and after care is great. The prices are just right and the equipment is good quality delivered and installed. I dealt with Anthony Yates the guy is a legend spot on guy with fantastic customer service and friendliness.
Many thanks Jim
January 8, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you Jim! We'll be sure to pass that feedback on as we know it makes the teams day. Look forward to working with you more in the future! 😊
Excellent service
January 6, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Great service and fast delivery.
December 7, 2019
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Afternoon Ant,
Afternoon Ant,
Just wanted to extend a quick word of Thanks for helping me sort my Inverter issues.
Following my initial contact with you, Chris from Fastfit was straight on the phone to me to understand my problems.
Instantly he got me booked an appointment to drop the van in to them.
I was up there this morning, where Darren, Chris & the Team, without question or fuss organised a trip to their supplier where they sourced a replacement invertor which they fitted accordingly!
I am back home, up and running for 11.00am
First class service from Tyrebay and Fastfit, you have a reliable partnership going there! Next time you find yourself talking to them, please pass on my gratitude?
Kindest regards
Ian Findlater
Rage Motorcycle Tyre Services
November 29, 2019
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
I have now ordered twice from tyrebay…
I have now ordered twice from tyrebay and both times there was an item missing. Think I'll stay with Harvie.
November 12, 2019
Unprompted review
Reply from Tyre Bay Direct
Dear Mr Green,
I am sorry to hear about this service you've had from us and I can't apologize enough, as per our telephone conversation, I hope you can see it in your heart to give us another chance to prove that we do care about our customers and we never want to let anyone down, mistakes do happen but it's down to us to keep the customers informed at all times and how quickly we rectify those mistakes, going forward I will make sure that this happens Kind Regards Gary
Great service as usual
Well once again great customer service had an issue with my tyre machine assumed I needed a replacement. Part however a video chat with antonony and some help had it fixed without any parts needed always honest and really helpful
November 8, 2019
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Non starter
My new compressor was delivered to the wrong address. It wouldn't start. No ignition at the spark plug. The compressor is for a mobile fitting service and as a consequence the van will be off the road until a new one is delivered.
November 4, 2019
Unprompted review
Reply from Tyre Bay Direct
Hi Mr Gates,
I've just tried to phone you and left you a message, give me a ring to discuss if you can please Kind Regards Gary
good parts and quick delivery
October 9, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback. Look forward to continue doing future business with you!
All items as described
All items as described, good prices and excellent delivery time.
October 9, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback Douglas. Look forward to continue doing future business with you!
good prices good quick service which is…
good prices good quick service which is why i keep using them
October 2, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback Paul. Look forward to continue doing future business with you!
Reply from Tyre Bay Direct
Thanks for your feedback Serhat. Look forward to continue doing future business with you!
Reply from Tyre Bay Direct
Thanks for your feedback Nick. Look forward to continue doing future business with you!
good service and quick delivery
September 11, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback Andrew. Look forward to continue doing future business with you!
Reply from Tyre Bay Direct
Thanks for your feedback Selina. Look forward to continue doing future business with you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.