uglyducklingcolor.com Reviews 

162
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I am no stranger to coloring my own hair and toning. I have been doing it for years and completely understand the process the do’s and the don’ts. I got swayed into purchasing their toner and of cours... See more

Company replied

Rated 5 out of 5 stars

Ugly Duckling is superior product..I've used many products but Ugly Duckling has never failed me..developing has fastest action leaving hair not damaged...Great for hair that is already damaged.. Col... See more

Rated 5 out of 5 stars

Excellent customer service and coloring advice. Tried a color I've never done before, (midnighy blue) and I would've never tried it without the proper guidance that I got from ugly duckling. Dyes ar... See more

Company replied

Rated 2 out of 5 stars

I wanted to tone the gold tones in my hair so I used the blondify 10A Natural ash blonde with 20 volume developer & it did nothing at all to my gold tones. My hair was an 8 to begin with so I don’t k... See more

Company replied

Company details

  1. Cosmetic Products Manufacturer

Written by the company

Real products for Real Hairdressers. The fastest, whitest toners. Bleach with Bond Protect. Lift Without Damage. Over 95 vibrant colors for professionals.


Contact info

3.4

Average

TrustScore 3.5 out of 5

162 reviews

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No recent history of asking for reviews

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3.4

All reviews

(162)

1 review in the last 12 months

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Rated 2 out of 5 stars

I love the products it just takes…

I love the products it just takes forever to get it.

September 7, 2022
uglyducklingcolor.com logo

Reply from uglyducklingcolor.com

So sorry you had to wait. We ship by USPS & Fedex on the same day we get the order. So typically it takes less than 1 week to get the products.

Rated 2 out of 5 stars

Pink was a no go

I love UD toners and conditioners and most of their silver/grey colors. Unfortunately, I had an epic fail with their pink...not once but twice. The color would not take on my hair and would not even change in the bowl with the conditioner. I thought it might be a defunct batch so I ordered another tube and same issue - interestingly, 2nd tube was the same batch number. My hair is platinum and always takes color extremely quickly. I asked them to send me a tube from a different batch but they said they had no other complaints so I could try a different color. Not very helpful. I'll continue to order their pearl toner but I had to turn to Feria for a smokey pink (took to my hair in seconds!)

August 17, 2022
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Reply from uglyducklingcolor.com

I am really sorry to hear this. Our customer service also sent your message back to us regarding your use of Pretty Pink. We will be testing the batch number and we will get back to you regarding this.

Rated 5 out of 5 stars

Love Ugly Duckling Products

Love Ugly Duckling Products, I Ordered Almost $500,00 Worth….. Delivery Was Fast. My Only Complaint Is You Not Having The Brilliant Blondex. I Mean Come On Y’all That’s Your Biggest “Selling Point” From All The Videos That I’ve Watched.

July 17, 2022
Rated 5 out of 5 stars

UGLY DUCKLING #1

Ugly Duckling is superior product..I've used many products but Ugly Duckling has never failed me..developing has fastest action leaving hair not damaged...Great for hair that is already damaged..
Colors are so true! Beautiful shine that last! I wouldn't use any other product...Ugly Duckling #1

July 9, 2022
Rated 5 out of 5 stars

Intense pearl toner

Thank you for sending me free hair color to try! I got Intense Pearl toner and my hair looks amazing. No more yellow brassy tones! Super platinum! I'll be purchasing more from your company! Thx again! 💜

June 17, 2022
Rated 5 out of 5 stars

Great color and customer service

Great color and customer service! I ordered a tube of rose gold to try out; and unfortunately the package was misdelivered. I contacted customer service, and they promptly sent out a replacement. The rose gold tone is beautiful! Will definitely be using Ugly Duckling color!

June 10, 2022
Rated 5 out of 5 stars

Great color

Great color! It shipped fast with perfect level of communication. The product went on well and hydrated. It was EXACTLY the color I wanted.

June 2, 2022
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Reply from uglyducklingcolor.com

Thank you so much! We do appreciate it!

Rated 5 out of 5 stars

The customer service is completely on…

The customer service is completely on point. The order was taken and sent in a very timely manner in fact was received earlier than expected and in great condition.
I am very pleased to do business with uglyducklindcolor.com
The website is set up to quickly advise and help you make choices confidently, easily and accurately.
Very excited to use these products

May 9, 2022

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