I am no stranger to coloring my own hair and toning. I have been doing it for years and completely understand the process the do’s and the don’ts. I got swayed into purchasing their toner and of cours... See more
Company replied
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I am no stranger to coloring my own hair and toning. I have been doing it for years and completely understand the process the do’s and the don’ts. I got swayed into purchasing their toner and of cours... See more
Company replied
Ugly Duckling is superior product..I've used many products but Ugly Duckling has never failed me..developing has fastest action leaving hair not damaged...Great for hair that is already damaged.. Col... See more
Excellent customer service and coloring advice. Tried a color I've never done before, (midnighy blue) and I would've never tried it without the proper guidance that I got from ugly duckling. Dyes ar... See more
Company replied
I wanted to tone the gold tones in my hair so I used the blondify 10A Natural ash blonde with 20 volume developer & it did nothing at all to my gold tones. My hair was an 8 to begin with so I don’t k... See more
Company replied
Real products for Real Hairdressers. The fastest, whitest toners. Bleach with Bond Protect. Lift Without Damage. Over 95 vibrant colors for professionals.
United States
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I love the products it just takes forever to get it.

Reply from uglyducklingcolor.com
I love UD toners and conditioners and most of their silver/grey colors. Unfortunately, I had an epic fail with their pink...not once but twice. The color would not take on my hair and would not even change in the bowl with the conditioner. I thought it might be a defunct batch so I ordered another tube and same issue - interestingly, 2nd tube was the same batch number. My hair is platinum and always takes color extremely quickly. I asked them to send me a tube from a different batch but they said they had no other complaints so I could try a different color. Not very helpful. I'll continue to order their pearl toner but I had to turn to Feria for a smokey pink (took to my hair in seconds!)

Reply from uglyducklingcolor.com
Best toner I've ever used! I'll never use anything else. Shipping is fast and customer service is very attentive and helpful.
Very impressed with all the hair products!!!!
Best I have ever used!
After placing my order it came quickly!
Excelent product and excellent costumer service.
Love Ugly Duckling Products, I Ordered Almost $500,00 Worth….. Delivery Was Fast. My Only Complaint Is You Not Having The Brilliant Blondex. I Mean Come On Y’all That’s Your Biggest “Selling Point” From All The Videos That I’ve Watched.
I like everything that I order from you guys the best
Ugly Duckling is superior product..I've used many products but Ugly Duckling has never failed me..developing has fastest action leaving hair not damaged...Great for hair that is already damaged..
Colors are so true! Beautiful shine that last! I wouldn't use any other product...Ugly Duckling #1
Thank you for sending me free hair color to try! I got Intense Pearl toner and my hair looks amazing. No more yellow brassy tones! Super platinum! I'll be purchasing more from your company! Thx again! 💜
I had an issue with shipping and customer service sent me new supplies immediately. They are so attentive. Love my new products
Great color and customer service! I ordered a tube of rose gold to try out; and unfortunately the package was misdelivered. I contacted customer service, and they promptly sent out a replacement. The rose gold tone is beautiful! Will definitely be using Ugly Duckling color!
It was easy to select the right product and place an order online.
Thanks,
Ferri
I do love you’re products , the bleach is very good! I like seeing you’re videos it is very helpful! Thank you !
I have used this toner before and will never use anything else!! My hair is platinum and all the products from ugly duckling keep my hair beautiful!
Great color! It shipped fast with perfect level of communication. The product went on well and hydrated. It was EXACTLY the color I wanted.

Reply from uglyducklingcolor.com
The customer service is completely on point. The order was taken and sent in a very timely manner in fact was received earlier than expected and in great condition.
I am very pleased to do business with uglyducklindcolor.com
The website is set up to quickly advise and help you make choices confidently, easily and accurately.
Very excited to use these products
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