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ukbreakaways Reviews 

4,226
•
TrustScore 4.5 out of 5

4.6

Tour Operator
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Review summary

Created with AI, based on recent reviews

Evaluating 973 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the booking process is exceptionally quick, completely straightforward, and always handled by friendly and professional phone staff who make arranging trips a pleasure. Travelers also love the fantastic value for money, regularly enjoying well organized short breaks, comfortable hotels, and wonderful tribute acts that exceed expectations. However, some customers also noted issues with certain elements like disappointing evening entertainment, poor dining options, or restrictive room temperature controls at specific hotels. A few people also experienced minor inconveniences such as minimal room cleaning services, delayed coach transfers, or receiving conflicting advice from customer support agents.

What people talk about most

Booking process

Clients share positive opinions on booking process, describing it as quick, simple, and straightforward... See more

Value for money

People report positive experiences with value for money, highlighting great overall costs, affordable holiday... See more

Service

Reviewers mention positive feedback about service, noting that staff are always polite, helpful, and... See more

Holidays

Consumers find holidays to be a great experience, frequently praising the excellent value, helpful service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You can't beat UK Breakaways for an all round value for money break. Whether you're staying up north or down south, west or east of the country or smack bang in the middle (Bosworth) You're assured of... See more

Rated 5 out of 5 stars

As always simple and straightforward booking. This will be the second Christmas we will have stopped at Southports Prince of Wales. One of our favourite short break holiday destinations. We go several... See more

Rated 5 out of 5 stars

This is the first time with this company,We stayed at the Shanklin beach Hotel IOW.The whole experience from start to finish was vey good-from the booking,and the Ferry and Hotel was seamless.We had a... See more

Rated 5 out of 5 stars

Always get excellent service when I speak to them. Friendly, helpful and always deliver. Let’s hope my most recent booking doesn’t let me down ha ha. Never has, I’m sure everything will be as great as... See more

Company details

  1. Tour Operator

Written by the company

Fantastic value hotels and experience breaks in the UK. From family favorite seaside resorts to city breaks including drinks packages. See some of the UK's best tribute acts with our entertainment breaks or immerse yourself in the sights and sounds of London's West end with out theater breaks. Discover all the UK has to offer with ukbreakaways.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(4,226)

929 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

long live the personal touch.

had slight problem accessing the online 'brochure booking site. So, made a call, spoke to very helpful woman (no scrolling thru endless options) who was able to action the booking exactly as required. Long live the personal touch. Thanks

September 4, 2026
Rated 5 out of 5 stars

The person who handled our booking…

The person who handled our booking looked for the best deal and discount on the 4-day break.
The booking was dealt with immediately in a polite manner.
Time was taken to enquire about Car Parking spaces.
Happy with the service and cost of the holiday

September 8, 2026
Rated 5 out of 5 stars

Customer Service excellent

I did an on line booking but made a mistake with the date during the process.
I rang the following day explained my error and the trip was very quickly rebooked by a very pleasant member of the team.

September 13, 2026

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