Ultralight Outdoor Gear Reviews 

3,495
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I'm absolutely blown away by this company. I only recently started using them but I've now bought several products and they've always been fantastic with good quality products at good prices. There de... See more

Rated 5 out of 5 stars

Fast delivery and good communication. But we expect that these days anyway. So, what stands out? The shopping experience is excellent. Sorting by weight, price etc is easy. The recommendations fro... See more

Rated 5 out of 5 stars

Probably my favourite online outdoor gear shop. Simple, non-fussy web site (a bit Web 1.0 but none the worse for that) Gear is default sorted by weight which makes a nice change (rather than p... See more

Rated 5 out of 5 stars

Super happy with my purchase and customer support. I was able to exchange for a different size without any issue. Customer service was quick and friendly. Delivery was fast too. They’re official... See more

Company details

  1. Camping Store
  2. Recreation Center

Information provided by various external sources

Ultralight Outdoor Gear is a venture concerned with the supply of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel. As our name suggests we are only interested in supplying lightweight, functional, best quality gear that supports the concept of backpacking, trekking and travelling unhindered by traditional heavy loads and masses of equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,495)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Quality gear at great prices. Excellent customer service I was helped out by both Lois & Bex when troubleshooting a faulty tent, they quickly arranged for the return of the faulty item and sent out a new one. Can't fault them! I will certainly be using this company again!

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great service & top products!

I recently bought the Gossamer Gear "The Two" trekking pole tent and two of the Gossamer Kumo 36 backpacks from Ultralight Outdoor Gear, and I couldn’t be happier with my gear and the great service I received.

Buying from Ultralight Outdoor Gear was a wonderful experience. Their website is very helpful, with detailed reviews and specs on almost everything they sell. What impressed me the most was their listing of the exact weights of each item—important info for anyone wanting to go ultralight. Their descriptions of both "The Two" tent and the Kumo 36 pack gave me all the details I needed to make a smart choice. The ordering process was easy, and my gear arrived quickly and well-packaged.

In summary, both the Gossamer Gear tent and backpack have gone beyond my expectations, and I highly recommend Ultralight Outdoor Gear for their excellent service, prompt delivery and user-friendly website. Their detailed product reviews and specs made it simple to pick the right gear for my needs.

Thanks UOG!!

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional and unique offering

I like the Ultralight store. Its approach to testing and weighing gear is unique and thorough. I would guess it has saved me an average of 2 kg on my multi day trips. This purchase was for an Exped Lightning 60l which is an exceptional pack. Ultralight explained the upgrades in the new version. The supply was on time and not many sites carry this new version.

August 19, 2024
Rated 5 out of 5 stars

Good quality items & prices

Good quality items & prices, I didnt experience any issues and the item was delivered quickly with email updates on the shipping process.

Update 11/08/24:
I've placed a second order with this company and again delivery was free and very fast.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Not very impressed with the staff who…

Not very impressed with the staff who worked there and answer the phones, quite rude very opinionated also some of the items I bought from there have been complete rubbish!. II have been hiking backpacking for a very long time longer than the owner of that company so I do know what i am talking about the products and the past time I wouldn't recommend that shop.Emperors new clothes anyone !.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic Customer Service
I had a product failure on one of the products I had purchased from Ultralight Outdoor Gear and they have been very helpful in sorting a replacement for me.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

My orders are always dispatched quickly…

My orders are always dispatched quickly and arrive safely, and there's a big choice of delivery options to suit everyone. The kit is always top quality and is independently weighed and assessed by ultralight outdoor gear themselves.

May 18, 2024
Rated 5 out of 5 stars

Good info, good price, good experience

I liked the clear photos of products. Informative product descriptions and the weights of everything is a nice touch.
What I wanted was in stock, decently priced and sent quickly.
Also it was a pleasant change to not have another £5+ on top of an order for postage when only needing a couple of things.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Helpfull staff & short delivery time

Before I ordered a Backcountry Bivy 3000 from Ultralight Outdoor Gear I received various very helpful and detailed advise and recommendation.
Finally bought the bivy and let it ship by Royal Mail to Japan. Arrived in a very short time.
In short: Excellent and no-nonsense staff!
Highly recommended.
Walter

April 12, 2024
Unprompted review

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