I'm absolutely blown away by this company. I only recently started using them but I've now bought several products and they've always been fantastic with good quality products at good prices. There de... See more
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Fast delivery and good communication. But we expect that these days anyway. So, what stands out? The shopping experience is excellent. Sorting by weight, price etc is easy. The recommendations fro... See more
Probably my favourite online outdoor gear shop. Simple, non-fussy web site (a bit Web 1.0 but none the worse for that) Gear is default sorted by weight which makes a nice change (rather than p... See more
Super happy with my purchase and customer support. I was able to exchange for a different size without any issue. Customer service was quick and friendly. Delivery was fast too. They’re official... See more
Company details
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Ultralight Outdoor Gear is a venture concerned with the supply of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel. As our name suggests we are only interested in supplying lightweight, functional, best quality gear that supports the concept of backpacking, trekking and travelling unhindered by traditional heavy loads and masses of equipment.
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Delivered in good time
Delivered in good time. Item exactly right in sizing and description
Excellent customer service
Quality gear at great prices. Excellent customer service I was helped out by both Lois & Bex when troubleshooting a faulty tent, they quickly arranged for the return of the faulty item and sent out a new one. Can't fault them! I will certainly be using this company again!
Great service & top products!
I recently bought the Gossamer Gear "The Two" trekking pole tent and two of the Gossamer Kumo 36 backpacks from Ultralight Outdoor Gear, and I couldn’t be happier with my gear and the great service I received.
Buying from Ultralight Outdoor Gear was a wonderful experience. Their website is very helpful, with detailed reviews and specs on almost everything they sell. What impressed me the most was their listing of the exact weights of each item—important info for anyone wanting to go ultralight. Their descriptions of both "The Two" tent and the Kumo 36 pack gave me all the details I needed to make a smart choice. The ordering process was easy, and my gear arrived quickly and well-packaged.
In summary, both the Gossamer Gear tent and backpack have gone beyond my expectations, and I highly recommend Ultralight Outdoor Gear for their excellent service, prompt delivery and user-friendly website. Their detailed product reviews and specs made it simple to pick the right gear for my needs.
Thanks UOG!!
Exceptional and unique offering
I like the Ultralight store. Its approach to testing and weighing gear is unique and thorough. I would guess it has saved me an average of 2 kg on my multi day trips. This purchase was for an Exped Lightning 60l which is an exceptional pack. Ultralight explained the upgrades in the new version. The supply was on time and not many sites carry this new version.
Buying from Ultralight for years
Being buying from Ultralight for years, items are delivered to Australia and usually arrive in 2-3 weeks with standard mail.
Delighted with the items from Ultralight Outdoor Gear
Delighted with the camping plates purchased from Ultralight Outdoor Gear. The plates were exactly as described. I found the website easy to use, postage was reasonable and the items were delivered quickly.
Good quality items & prices
Good quality items & prices, I didnt experience any issues and the item was delivered quickly with email updates on the shipping process.
Update 11/08/24:
I've placed a second order with this company and again delivery was free and very fast.
Not very impressed with the staff who…
Not very impressed with the staff who worked there and answer the phones, quite rude very opinionated also some of the items I bought from there have been complete rubbish!. II have been hiking backpacking for a very long time longer than the owner of that company so I do know what i am talking about the products and the past time I wouldn't recommend that shop.Emperors new clothes anyone !.
Fantastic Customer Service
Fantastic Customer Service
I had a product failure on one of the products I had purchased from Ultralight Outdoor Gear and they have been very helpful in sorting a replacement for me.
Great outdoor supply store
Great range of quality products, competitive prices and super fast delivery. Will be returning for more!
My orders are always dispatched quickly…
My orders are always dispatched quickly and arrive safely, and there's a big choice of delivery options to suit everyone. The kit is always top quality and is independently weighed and assessed by ultralight outdoor gear themselves.
Good info, good price, good experience
I liked the clear photos of products. Informative product descriptions and the weights of everything is a nice touch.
What I wanted was in stock, decently priced and sent quickly.
Also it was a pleasant change to not have another £5+ on top of an order for postage when only needing a couple of things.
Helpfull staff & short delivery time
Before I ordered a Backcountry Bivy 3000 from Ultralight Outdoor Gear I received various very helpful and detailed advise and recommendation.
Finally bought the bivy and let it ship by Royal Mail to Japan. Arrived in a very short time.
In short: Excellent and no-nonsense staff!
Highly recommended.
Walter
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