I've used underfloor parts for a few years mostly for spares as they generally have anything and everything I've needed from pumps, flow meters and actuators to replacement balancing valves on 20+ yea... See more
Company replied
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See what reviewers are saying
Underfloor heating is unusual in rural Australia, and was built into the house by its previous owners. So I had to source spare parts from UK. Cameron Jones gave helpful advice in our email exchanges... See more
Company replied
What fantastic service from a lovely company. Very helpful & knowledgeable staff, I didnt really understand underfloor heating and the system we have was put in years ago & it no longer exists so had... See more
Company replied
We popped in as we needed a manifold quite urgently. Danielle prepped an order for everything we needed as we were DIY installing and weren't entirely sure what we needed. She spent a great deal o... See more
Company replied
Company details
Information provided by various external sources
For all of your underfloor heating needs, from complete systems, sold in packs to individual components for your underfloor heating system. Our products are usually universal and fit any of the other underfloor heating manufacturers systems.
Contact info
Unit 6 & 7, Hadnock Road, NP25 3QG, Monmouth, United Kingdom
- 01600 710909
- info@underfloorparts.co.uk
- www.underfloorparts.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Underfloor Parts
Many thanks Timothy for taking the time to leave a 5 star Service Review on Trust Pilot
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Thankyou Henry for feedback and taking the time to leave a review
Kind Regards
The Underfloor Parts Team
Would highly recommend.
We popped in as we needed a manifold quite urgently. Danielle prepped an order for everything we needed as we were DIY installing and weren't entirely sure what we needed. She spent a great deal of time walking us through all the options and we were very happy with what we bought.
I would happily recommend them for anything underfloor heating and their prices are very competitive too.
Their support guy Cam was very helpful too in answering the many questions we had too.
July 22, 2024
Unprompted review
Reply from Underfloor Parts
Thankyou Jack for taking the time to leave such a lovely review, we will always do our upmost to help our customers the best way we can.
Kind Regards
The Underfloor Parts Team
Easy ordering online and quick delivery.
July 12, 2024
Reply from Underfloor Parts
Many thanks Kelly for your 5 star review and for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Sarah for your trust pilot review and for taking the time to leave feedback.
Kind Regards
The Underfloor Parts Team
A place where they know their stuff.
A place where they know their stuff.
Pity all suppliers weren't as good.
Swift Service!
July 11, 2024
Reply from Underfloor Parts
Your feedback is much appreciated Alasdair, many thanks for taking the time to leave a review.
We hope to see you shop with us again soon !
Kind Regards
The Underfloor Parts Team
Underfloor parts are very efficient…
Underfloor parts are very efficient with their customer service and they value their customers to core.
July 3, 2024
Reply from Underfloor Parts
Thankyou Mark for taking the time to leave a 5 star service review.
We will always do our very upmost providing all our customers with good customer service.
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Thankyou Istvan for taking the time to leave a review
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Thankyou Geo grey for your 5 star review, we hope you shop with us again!
Kind Regards
The Underfloor Parts Team
was sent link by my plumber and easy to…
was sent link by my plumber and easy to use.
prompt delivery
June 28, 2024
Reply from Underfloor Parts
Thanks Ashwin for your 4 star review,
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Andrei for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Jiten for taking the time to leave a review regarding the service.
Kind Regards
The Underfloor Parts Team
They replaced faulty part FOC with…
They replaced faulty part FOC with prepaid evelope to return the faulty part.
June 30, 2024
Reply from Underfloor Parts
Many thanks Mike for taking the time to leave a service review
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Gregory for taking the time to leave feedback.
Kind Regards
Underfloor Parts Team
Mia was very helpful
Mia was very helpful. Sorting out my problem and providing answers to all my questions. Order placed and delivered next day.
June 28, 2024
Reply from Underfloor Parts
Many thanks Stuart for your 5 star review and for taking the time to mention a member of the team.
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Paul for your 5 star review and for taking the time to leave feedback.
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Jeff for your 3 star review, sorry to hear you felt your order was delivered later than expected.
We do dispatch on a next working day service however it is not a guaranteed service but the couriers aim to deliver within the time period.
I can see you purchased around the bank Holiday which could of caused some delays with customer deliveries unfortunately this is beyond our control once it leaves our warehouse.
Kind Regards
The Underfloor Parts Team
I sent for these 10 items which arrived…
I sent for these 10 items which arrived within three working days.
They arrived well packed and in pristine condition.
This family concern provided excellent service.
I will without doubt use this family concern again.
I give them 10/10.
Thank you.
May 29, 2024
Reply from Underfloor Parts
Many thanks for your 5 star review, we look forward to your next order.
Kind Regards
The Underfloor Parts Team
Replacement underfloor manifold parts
Excellent service knowledgable staff great delivery
May 28, 2024
Reply from Underfloor Parts
Many thanks Ian for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
I needed to ship to the US and that was…
I needed to ship to the US and that was not available
May 24, 2024
Reply from Underfloor Parts
Many thanks Gary for you 3 star review, unfortunately we don't ship there but possibly might do in the near future.
Kind Regards
The Underfloor Parts Team
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