I've used underfloor parts for a few years mostly for spares as they generally have anything and everything I've needed from pumps, flow meters and actuators to replacement balancing valves on 20+ yea... See more
Company replied
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See what reviewers are saying
Underfloor heating is unusual in rural Australia, and was built into the house by its previous owners. So I had to source spare parts from UK. Cameron Jones gave helpful advice in our email exchanges... See more
Company replied
What fantastic service from a lovely company. Very helpful & knowledgeable staff, I didnt really understand underfloor heating and the system we have was put in years ago & it no longer exists so had... See more
Company replied
We popped in as we needed a manifold quite urgently. Danielle prepped an order for everything we needed as we were DIY installing and weren't entirely sure what we needed. She spent a great deal o... See more
Company replied
Company details
Information provided by various external sources
For all of your underfloor heating needs, from complete systems, sold in packs to individual components for your underfloor heating system. Our products are usually universal and fit any of the other underfloor heating manufacturers systems.
Contact info
Unit 6 & 7, Hadnock Road, NP25 3QG, Monmouth, United Kingdom
- 01600 710909
- info@underfloorparts.co.uk
- www.underfloorparts.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Super service super product
February 25, 2024
Reply from Underfloor Parts
Your very welcome, thankyou for leaving a 5 star review
Kind Regards
The Underfloor Parts Team
Excellent service!
Excellent service given with our purchase, going out of they way to help us :)
February 9, 2024
Reply from Underfloor Parts
Many thanks for your service review, we will always do our very upmost to help our customers providing them with the best possible service we can.
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Thankyou for your feedback
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Thankyou for your feedback
Kind Regards
The Underfloor Parts Team
Quick and efficient
Very easy site to use. Quick and efficient service. Got my parts delivered quick.
February 7, 2024
Reply from Underfloor Parts
Many thanks for your feedback
Kind Regards
The Underfloor Parts Team
Very helpful assistant
Very helpful assistant, determined what I needed and very promptly forwarded the relevant links.
February 23, 2024
Unprompted review
Reply from Underfloor Parts
Many thanks for your feedback
Kind Regards
The Underfloor Parts Team
Easy to order components that were…
Easy to order components that were promptly delivered
February 15, 2024
Reply from Underfloor Parts
Many thanks David for your feedback
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Your feedback is appreciated
Kind Regards
The Underfloor Parts Team
From the initial phone call
From the initial phone call. To troubleshooting the problem it was made so easy. Thankyou Sonia.
February 13, 2024
Reply from Underfloor Parts
Many thanks Mark for your service review, we always try to help our customers with all enquiries
Kind Regards
The Underfloor Parts Team
Very urgent UFH parts
Very helpful and very knowledgeable staff.
Excellent turn around on dispatch of products. Have used in the past, will definitely use them again. Highly recommend.
February 2, 2024
Reply from Underfloor Parts
Great review thanks Rob for taking the time to leave a review
Kind Regards
The Underfloor Parts Team
Delivery and price
February 2, 2024
Reply from Underfloor Parts
Many thanks Stephen for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Thankyou for your 5 star review,
Kind Regards
The Underfloor Parts Team
Rapid response
February 3, 2024
Reply from Underfloor Parts
Thanks Martin for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
Quick response and great assistance
Quick response. I needed advise to a problem. Ryan investigated it and provided a good solution.
Thank you!
February 6, 2024
Unprompted review
Reply from Underfloor Parts
Many thanks for your feedback and for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
Super speedy
Super speedy, website glitchy when making payment but Sonias customer service made up for it!
Thank-you!
February 1, 2024
Reply from Underfloor Parts
Thankyou Alistair for taking the time to leave a review
Kind Regards
The Underfloor Parts Team
I had ordered incorrectly & the team…
I had ordered incorrectly & the team were excellent at helping me resolve my issues.
January 31, 2024
Reply from Underfloor Parts
That's what we are here for James, we will always do our upmost to help all our customers the best way we can.
Your feedback is much appreciated ,we hope to see you shop with us again.
Kind Regards
The Underfloor Parts Team
Excellent service, price and delivery
Excellent service and price with all items delivered next day from stock.
I must prefer to deal with family businesses rather than larger companies and the customer service from start to finish was excellent. A special thank you to Cameron for all his help.
Overall an excellent experience and would highly recommend dealing with Underfloorparts.
January 26, 2024
Reply from Underfloor Parts
Many thanks Mr Hamilton for taking the time to leave back and for mentioning how pleased you were with the service from ourselves as a Company and a kind thankyou to Cameron.
Kind Regards
The Underfloor Parts Team
Speedy no hitches.
January 26, 2024
Reply from Underfloor Parts
Many thanks for your review Peter
Kind Regards
The Underfloor Parts Team
UFH SPARES
Parts arrived in excellent time, exact part I needed and one of the suppiers having these in stock many thanks
January 16, 2024
Reply from Underfloor Parts
Many thanks for your feedback Kano
Kind Regards
The Underfloor Parts Team
Very pleased with the service
Very pleased with the service. The part arrived next day and has now been fitted.
January 16, 2024
Reply from Underfloor Parts
Thankyou Michael for your 5 star review
Kind Regards
The Underfloor Parts Team
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