Unique Truck Equipment Reviews 

207
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for w... See more

Rated 1 out of 5 stars

On ordered a scanner and after 3 weeks of not hearing anything back in finally called . The scanner I ordered is no longer in Stock . Hopefully the one I let you guys talk me into is just as good and... See more

Company replied

Rated 1 out of 5 stars

I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable w... See more

Company replied

Rated 1 out of 5 stars

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account.... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

207 reviews

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1.1

All reviews

(207)

1 review in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY FROM UNIQUE TRUCKS

DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for was apparently "wrecked," so they quickly swapped me into a different one. That should have been my first warning.

When the truck arrived, it had severe, undisclosed damage. My local diesel shop found broken exhaust manifold studs leaking fumes directly into the cab, a broken axle U-joint, a bad APIM module, and leaking oil pans. Worst of all, the "Check Engine" light on the dash was burnt out—effectively hiding hard engine faults for failed sensors.

They also sold me a $7,500 extended warranty that proved completely useless. I was forced to pay over $8,500 out of pocket immediately just to make the truck safe to drive.

Throughout this, Matt and Nick constantly promised they would make it right. They even offered to trade me out of the defective truck. But after stringing me along for weeks, they completely stopped responding and ghosted me.

To top it all off, they completely botched the title and registration paperwork, meaning my temporary tags are expired and the truck isn't even legally registered to drive.

Save yourself the thousands of dollars in repair bills and the legal headaches. Avoid Unique Trucks at all costs.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

David Martin is Da MAN !!!

David was very knowledgeable and helpful with my diagnostic questions. He was very efficient in showing me my options for a solution to my problem.

June 27, 2016
Unprompted review
Rated 5 out of 5 stars

Best Digital Guage! And the price make it even better!!

Been using this gauge for over three years at work. We bought it to service the tires on our jet. It always passes certification. Easy to use and the hose between the gauge and the self retaining chuck is 6 feet long. It is very durable and has a backlit screen as well. For the money nothing else comes close! That is why I just bought one for my own personal use on my own cars at home. My father also has one that he uses on his race car. You will love this gauge as much as we do!

June 25, 2016
Unprompted review
Rated 5 out of 5 stars

As promised!!

Item arrived in a timely manner as promised, the process of ordering was very easy. Will definitely use Unique Truck Equipment in the future.

June 23, 2016
Unprompted review
Rated 5 out of 5 stars

Service is good

Ordered something that was on back order and shipped it to me once it arrived. Would order from again

June 23, 2016
Unprompted review
Rated 5 out of 5 stars

Great deals quality tools easy to order

No hassle great customer service and responsive to emails

June 12, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Great customer service is what we strive for. Glad to see you were happy with our responsiveness.
-R. DeWard

Rated 5 out of 5 stars

Fast shipping

I didn't expect my rachet for at least a week or two but it came in way earlier than expected. Will buy again

June 11, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

We love it when we exceed customers expectations. Hope to hear from you again soon.
R. DeWard

Rated 5 out of 5 stars

"Unique" Service

I have always had great service when ordering tools and supplies from Unique.
They have been very helpful with researching special applications to make sure I had the correct parts.
Great company!

June 7, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Thank you Steve for the kind words and recognition. It appears we achieved our goal to serve at a high level.
-Ryan DeWard

Rated 5 out of 5 stars

Snb trucking

Very good people to work with would do it again

June 5, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Thank you Scott, we appreciate your comments and hope to serve you again soon.
-Ryan DeWard

Rated 5 out of 5 stars

Unique Truck Equipment exceeded my expectations.

Placed online order late at night and had live person call next day and review order to find I made a mistake and he got me exactly what I needed. The shipping was only bad experience of my transaction but Unique Truck Equipment can't be held responsible for FedEx screw ups.

June 4, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Eric, we are happy that we were able to correct the order before it became a problem. It is always nice to know there are real people behind the nameless and faceless internet. We hope to have the opportunity to serve you again soon.
-Ryan DeWard

Rated 5 out of 5 stars

Jack stands seem to be well built.

I am looking to use these jack stands for my bus.

June 3, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Thanks for the positive review John. Let us know if we can help you again soon.

Ryan D.

Rated 5 out of 5 stars

Very Satisfy

Excellent servise.

June 3, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Thank you Jeanette, we appreciate the feedback.

Rated 3 out of 5 stars

Decent price but took forever to receive.

Ordered the tool and never received a tracking number. A week later I called and she said she would look into it and call me back. The next day when I still hadn't heard from her I called back and she said it had been delivered. When I said I hadn't seen it she said she'd call me back. She returned my call a few minutes later to tell me it was delivered that morning....to them. She said she would get it shipped to me the next day. Not sure who dropped the ball but it took weeks to get my tool and to get the job completed.

May 25, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

John, indeed there was a mixup in your order and we apologize that your order was not delivered in a timely fashion. It is our hope that your next experience will be much smoother for you.
-Ryan DeWard

Rated 5 out of 5 stars

Slack adj. pin pushers

Have bought many tools from unique drive line tools and slack adj. tools and have been completely satisfied with the service and the tools!

May 24, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Glad to hear it Mike. Thanks for the feedback.

Ryan DeWard

Rated 1 out of 5 stars

Pump is junk!

Ordered this pump as it is intended for use with acetone etc. It failed in less than one week. Also, it weakened at the pickup tube junctions and broke off in the drum.

Not a good chemical pump.

May 23, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Chris, your pump should not have failed that quickly. It is covered under warranty and we will gladly replace it for you. We would like to help you find the right pump for your application. Please contact David in sales who is happy to take care of you.
-Ryan DeWard

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