Unique Truck Equipment Reviews 

207
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for w... See more

Rated 1 out of 5 stars

On ordered a scanner and after 3 weeks of not hearing anything back in finally called . The scanner I ordered is no longer in Stock . Hopefully the one I let you guys talk me into is just as good and... See more

Company replied

Rated 1 out of 5 stars

I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable w... See more

Company replied

Rated 1 out of 5 stars

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account.... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

207 reviews

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1.1

All reviews

(207)

1 review in the last 12 months

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Rated 4 out of 5 stars

Good Tool even though it was made it Taiwan

Working with Unique Truck Equipment was good except for communication on order delay. I ordered the 4517 OTC bearing splitter / puller on Aug 19th and got an order receipt confirmation by e-mail almost immediately. I had heard nothing more when I called them to find out that the anticipated ship date was Sep 6th. They did e-mail me on Sep 5 about it shipping Sep 4. It arrived Sep 8th.

The tool works great. I did expect an OTC tool to be made in the USA though.

September 10, 2014
Unprompted review
Rated 5 out of 5 stars

one hell of a idea

Can't wait to use it. It cost about the same amount if you took it to a shop one time so it'll pay for itself quickly. It was great to see an old rusty drive line being repaired on your video. Great Great idea.

August 30, 2014
Unprompted review
Rated 5 out of 5 stars

NEEDLE IN A HAY STACK

IF I HAD A MILLION HAY STACKS TO SEARCH FOR 1 NEEDLE, YOU WOULD BE THE COMPANY I CALL ON FOR HELP. I HAD LOOKED ALL OVER THE U.S. AND COULD NOT FIND SUCH QUALITY PRODUCTS AS YOU HAVE. YOUR SALES REPRESENTATIVE NAMED TRACY YONKER DID A WONDERFUL JOB IN ASSISTING ME. YOU GUYS ARE THE BEST! MANY ARE CALLED BUT FEW ARE CHOSEN, AND I CHOOSE YOU!

August 27, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding

ordering from the web site was fast and easy. My order arrived in just a few days. I would highly recommend Unique Truck Equipment for those special and unique tools for your tool box.

August 19, 2014
Unprompted review
Rated 5 out of 5 stars

Great Company : )

Best prices on Gaither tools that I could find on the internet ANYWHERE. I am very, very happy with the shipping price also. Thank you again.

Robert Williams from Virginia : )

August 14, 2014
Unprompted review
Rated 5 out of 5 stars

EXCELLANT CUSTOMER SERVICE

It is not often that you still find businesses that provide quality & excellant service. Kudo's to David Martin for providing such services. Very professional and got the order placed in a very timely manner.

Thank Mr. Martin for your speediness in getting my order placed today!!

August 8, 2014
Unprompted review
Rated 5 out of 5 stars

Unique Truck no suck!

My order was handled and shipped fast. Really had the part in stock, not just listed in stock like some other places I had ordered and got a "sorry, we're out of stock" message.

I supply to the cities and school districts in my area and will use Unique Truck Equipment in the future I am sure.

They even sent me a new catalogue with my order.

Thanks for the good service

August 7, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!!!!!

I call to get Pro-Link IQ Software, got the numbers to download same day!! I order wrong software so the next day I called to get correct one and they refund back for my mistake. Can't ask for better service than that....... That's Customer Service!!!!!!

August 4, 2014
Unprompted review
Rated 2 out of 5 stars

If i ever receive my tools i ordered I will gladly give you an opinion.

Ordered tools same day last week (Monday) as 4 other items from Amazon. Amazon prime delivered in two days. Was hoping would have been delivered by Sat.... Apparently you use a much slower shipper...

August 3, 2014
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

We apologize for the delay in receiving your order. When we processed the order we received a tracking number from the factory. Unfortunately the package was lost and you did not get your order in a timely fashion. Upon learning today (Monday) that you were still waiting for it we are sending out a new one to you immediately. Please accept our apology for this unfortunate incident. We trust you will give us an opportunity to serve you again in the future.

Rated 5 out of 5 stars

Your customer service rocks!

Went on Unique's web site to purchase a pitman arm puller. Ordering was easy. Part was shipped on time. The only problem was with UPS. Their staff stayed late to make sure I got my part as soon as possible. I will definently use them in the future.

July 21, 2014
Unprompted review
Rated 5 out of 5 stars

Very Knowledgeable and Helpful!

Unique Truck Equipment has always been a HUGE help for me and my company. They are extremely knowledgeable and always willing to do everything that they can to help with any questions about products. Their service is also very fast! We consider Unique Truck Equipment to be one of our Top vendors!

July 14, 2014
Unprompted review
Rated 5 out of 5 stars

Client/customer oriented!

Wow, Unique truck is a rare company. They are so customer oriented, it is very old school and I mean that in a good way. The staff at Unique Truck really go out of their way to help me out as a customer. Their response to my questions are quick and they really do go above and beyond. They are well stocked, they know their products and their prices are very competitive too! I really do enjoy doing business with Unique Truck. They are truly a Unique operation!

July 11, 2014
Unprompted review
Rated 4 out of 5 stars

Unique review

I've had very little issues with Unique. They get me what I need when I need it. As a matter of fact, there has been times that they even try to save me money.

July 7, 2014
Unprompted review

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