Unique Truck Equipment Reviews 

207
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for w... See more

Rated 1 out of 5 stars

On ordered a scanner and after 3 weeks of not hearing anything back in finally called . The scanner I ordered is no longer in Stock . Hopefully the one I let you guys talk me into is just as good and... See more

Company replied

Rated 1 out of 5 stars

I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable w... See more

Company replied

Rated 1 out of 5 stars

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account.... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

207 reviews

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1.1

All reviews

(207)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tire ladder provides a step up on Safety

I recently purchased the SS Military 3 step Tire Step w/adapter. This was a much needed answer to a safety hazard that our mechanic(s) face each day; climbing onto a tire to perform maintenance in the engine compartment of our trucks/tractors. Without a safe work platform to stand on there is always the danger of slipping off the tire with the potential for causing severe injury. As we all are aware; we get away with doing work that way day-in/day-out maybe for years. It's always that one time that catches us up. I'm confident this tool will help minimize this particular risk.

November 24, 2014
Unprompted review
Rated 5 out of 5 stars

Getting my software from Unique Truck from now on!

David from customer service was able to get my software quickly and it worked perfectly! From now on all programming will be purchased from Unique Truck Equipment.
Waiting for a Snap-On truck for 2 weeks doesn't help either. Go direct to the vendor and there is no need to shop around! They have the best products and customer service around!

November 21, 2014
Unprompted review
Rated 5 out of 5 stars

Great service.

I had a few questions about my order and was assisted by Polly. She was very courteous and helpful. My order arrived quickly.

Thanks!

November 10, 2014
Unprompted review
Rated 3 out of 5 stars

payment billing and shipping issues - friendly and helpful customer service

Found the TPMS EL-50448 kit on the internet at Unique Truck Equipment at a good price. Called them for availability, they offered to take my order over the phone on my Visa credit card. Box arrived at the suggested shipping time.
Upon picking up the box at my doorstep I immediately noticed the item inside rattling around. After opening the box, found 2 small pieces of bubble material inside this box whose size was 8 times bigger than the item being shipped inside it across half the US.(surprised unit survived)
Visa card was billed some $85 +, then mysteriously credited $5+.
The Packing slip inside shipped box did not have the item $ price and the total $ amount I was supposed to have paid listed (assigned spaces left blank)

November 7, 2014
Unprompted review
Rated 4 out of 5 stars

Very Helpful Experience

Unique Truck Equipment is very helpful and if they don't have what you need they will lead you in the right direction. Also very wonderful to deal with.

October 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service, Best Price

I ordered the GM learn tool for the TMPS sensors, won't pay the dealer to reset the system every time I change from winter to summer wheels and tires or a simple tire rotation, came quickly and was a new unit as advertised. Unique Truck Equipment had the best price on the unit with a very long internet search to compare prices. I will defiantly do business with them again.

October 15, 2014
Unprompted review
Rated 3 out of 5 stars

Quick Delivery

I received my order within a week...and it was well packed.
I gave three stars because I never received a confirmation email after placing my order, secondly I never received any notice with tracking information that my order had shipped. I could have called, but I kept waiting for an email.

October 14, 2014
Unprompted review
Rated 5 out of 5 stars

Must have tool for DIY tire rotations

Very good tool. Would not be able to reset the tire positions after a rotate without it. Save yourself a time consuming trip to the dealer or tire store. I used it on several 2011 and newer Chevrolet vehicles.

October 13, 2014
Unprompted review
Rated 5 out of 5 stars

UNIQUE Experience

It was easy doing business with you folks. The sample offer was not a hassle with all kinds of hi pressure follow up. The rest of the transaction was easy. Can't wait to introduce the pre trip tool to our drivers and mechanics.
it was benchmark all the way.

September 30, 2014
Unprompted review
Rated 4 out of 5 stars

Quick Response

I asked for a quote for a tool. I got a timeley response with all needed information on the quote. This made it easy for me to place the order and get the tool that I need in route to me.

September 15, 2014
Unprompted review

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