Unique Truck Equipment Reviews 

207
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for w... See more

Rated 1 out of 5 stars

On ordered a scanner and after 3 weeks of not hearing anything back in finally called . The scanner I ordered is no longer in Stock . Hopefully the one I let you guys talk me into is just as good and... See more

Company replied

Rated 1 out of 5 stars

I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable w... See more

Company replied

Rated 1 out of 5 stars

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account.... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

207 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(207)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tools bought

The handling of my order was good. Tools arrived in a timely manner and were exactly what I was looking for. The tools work great. Thanks for the good service.

February 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had the most pleasant lady on the telephone to help place my order, I placed the order on Wednesday&received my order on Friday of the same week. It is a great company to order from with fast& friendly service, thank you!

February 24, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I'm not an easy person to get hold of because of my schedule.
The CS department promptly contacted me through both my phone number and e-mail address to inform me of a shipping conflict which was resolved in a matter of minutes.

February 17, 2015
Unprompted review
Rated 5 out of 5 stars

Unique Truck Equipment

Excellent online transaction , phone service and price.
I recommend Unique Truck Equipment...A company you can trust.

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

customer satisfied

Product was delivered on time quality was represented, will recommend too fellow mechanics ,for other jobs ..

January 23, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

The online ordering was very organized and quick and the shipment was very quick as well. Great job and we'll be back.

January 23, 2015
Unprompted review
Rated 5 out of 5 stars

Polly is great to deal with

good prices shipping is fast and when you really need something like software you can get it installed same day and not wait for it

January 20, 2015
Unprompted review
Rated 5 out of 5 stars

Professional

I shop around for the best deal (price - delivery - etc.) on shop equipment. I contacted several companies regarding a piece of Branick equipment. The phone call from David, at Unique Truck was the only response I got from any Branick dealer. He was professional and very helpful.

January 6, 2015
Unprompted review
Rated 4 out of 5 stars

Excellent customer service and nice product

I ordered an undermount toolbox for our work truck and was very pleased with the product. My only concern was the shipping cost, but I did appreciate the efforts made to bring that down as low as possible. In the end though, I still had to pay almost half of the cost of the product to ship it.

January 6, 2015
Unprompted review
Rated 3 out of 5 stars

With the vast purchase opportunities online, you might consider other shipping and mailing options.

I ordered a reference manual/guide, and it's cost is $7.97. I was charged $9.95 for shipping. As a customer, I generally feel swindled when a company can't offer mailing resources that are obviously less expensive. I'm not likely to bring any business to your company.

January 3, 2015
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Thanks for the feedback. If you would like to call our customer service desk we can arrange "special shipping" options next time you would like to order. As you observed our online checkout has UPS as the only option. We appreciate your business and hope you will contact us again next time you need something.

Rated 5 out of 5 stars

OUTSTANDING

Smooth ordering experience....hassle free....emailed invoice as I asked...

December 22, 2014
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer!!!!!

When the item I ordered was out of stock. I received a phone call letting me know about similar items that were available and could be sent right out. Great customer service.

December 20, 2014
Unprompted review
Rated 5 out of 5 stars

Exactly what we paid for

They had what we needed. It was flawless through the purchasing sequence. We received the needed receipts for our company records. The delivery was on time. The product is just what we wanted.

December 10, 2014
Unprompted review
Rated 5 out of 5 stars

Satisfied

Product arrived was used. Works fine. Would use your site in future if need more equipment.

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

TPMS Reset Tool EL-50448

Have a new 2015 Silverado 2500 HD and 2 sets of rims (summer & winter). Wanted to buy TPMS reset tool as I change seasonal tires myself and didn't want to have to run to the dealer each time. David at Unique Truck assured me this tool would work for my truck and it did just as he said !! Worked like a dream ! Thank You David !!!

December 6, 2014
Unprompted review

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