DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for w... See more
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On ordered a scanner and after 3 weeks of not hearing anything back in finally called . The scanner I ordered is no longer in Stock . Hopefully the one I let you guys talk me into is just as good and... See more
Company replied
I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable w... See more
Company replied
I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account.... See more
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Most helpful and useful information with shoptools and diagnostic scan tools.
Usually speak with Polly who seems to know the business very well. I can use both the website and the catalog and find what I am looking for. I don't really enjoy digging through mountains of information to get what I am needing. It seems Unique has the just the right information on the right tools I need.
Awsom customer service
Order was shipped fast and packed very well. Ordered an additional 75 degree snap ring pliers that shipped separately. I received the incorrect part number pliers. Tracy had the correct part sent out right away, can't ask for any better customer service. Will recommend unique Truck to any one looking for tools. Thanks again Unique Truck
Great customer service
This was my first time ordering from Unique Truck Equipment, and I was extremely impressed that when my order was processed. Tracy made a point to inquire if I had any special requirements for something I thought was just a simple parts order. After that, it seemed like my order was expedited and I had my items in hand before I knew it. With customer service like this, I will DEFINITELY keep them on my radar for my future orders.
Easy transaction
Found what I needed very quickly with the search, competitively priced, and easy check out with pay pal.
Great price on a speciality tool kit
I found this vendor to be quite good. Had one of the best prices on a specialty tool kit that I was searching for. Packaged arrived undamaged, everything was as stated. The only thing they didn't do was provide me with a tracking number which would have been nice.
Helped me choose the right product for the job.
After ordering online they called me and we decided I had purchased the wrong item for the intended purpose, and they helped me choose the right one. Great people to work with.
Purchase and Return Scenario
The salesman was very helpful. There was a mixup in ordering but the return process went very well too. I appreciated the kind people I dealt with.
Tire Changer
Polite Friendly Fast Customer Service & The Guys Love Everything about it!!
service, delivery was very good.
delivered part ahead of promised date. Website easy to use.
Fast shipping, excellent prices
I ordered a pair of ESCO jack stands and they look like they will be perfect for my use. Unique Truck had the best prices I could find (including shipping, which is not insignificant when the jack stands are 13 pounds a piece). If I decide to buy another set, I will definitely purchase from here again. Thanks!
Very prompt and knowledgeable service
With the help of your service representative, I was able to find exactly what I was looking for, place my order and receive it the next day. Thank you for making my job easier.
EXCELLENT VALUE AND SERVICE
EASY SUPPLIER TO USE GOOD PRICES AND FAST SHIPPING
Great service and help.
They helped me to pick the correct product for my purchase.
thank you
i have ordered a few items over the past few years. the most recent order was placed on line. i found the process to be very easy. i enjoy browsing through your catalog. i have found many tools and accessories that have proven to help with maintenance on our fleet, and also help make the job of our drivers easier. i appreciate your service, and will purchase from you in the future when the need presents itself
Great Service
I had a great experience with Unique, someone always answered the phone and there was always someone to help me when I had a question. We received our purchase within a week of ordering this product. I would HIGHLY recommend this company.
Excellent products. Outstanding customer service
Purchased Step Daddy Tailgate Ladder from Unique. Delivered promptly as promised. Well made, highly functional steps save me from clambering in my truck bed, then stow away to maintain bed space. Unique delivers! Tracy in Customer Service is just the best!
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