Unique Truck Equipment Reviews 

207
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for w... See more

Rated 1 out of 5 stars

On ordered a scanner and after 3 weeks of not hearing anything back in finally called . The scanner I ordered is no longer in Stock . Hopefully the one I let you guys talk me into is just as good and... See more

Company replied

Rated 1 out of 5 stars

I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable w... See more

Company replied

Rated 1 out of 5 stars

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account.... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(207)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Payment System could use some clarification..

The site itself was fine, but I think the check payment option should be explained better. I usually pay by e-check, and assumed this was the case with Unique Truck. But, after you're checked out, you see that your product will ship after you MAIL IN your check and it clears. Not good for a company needing product. It's taken care of, I just went back in and re-ordered and paid by card, and obviously won't send in a check, but at the time it was VERY frustrating......Thanks!

October 6, 2015
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Jim, we apologize for the confusion and thank you for bringing this to our attention. We will work to update our checkout and payment methods to reduce confusion in the future.
-Unique Truck Equipment

Rated 5 out of 5 stars

Customer Service

Worked with Tracy Yonker on getting pricing, copies of invoices and correct billing instructions. She was very personable and professional. Made me feel like I was an important customer and not put aside until she got time. Handled everything right away and I was very impressed and grateful to have things taken care of in a timely manner.

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Unique Trucking

it is a pleasure to work with a company like Unique Trucking.

they get back to me fast and give me updates that I really appreciate.

very good experience

September 22, 2015
Unprompted review
Rated 3 out of 5 stars

Simple things go a long way

Customer service wasn't bad minus calling me Ralph. On all of the invoices and correspondence after the purchase that I made. During the sale the sales associate was calling me by my name.

September 21, 2015
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Brad, If I had a dollar for every time someone called me Randy or Brian I could take you out to a very nice restaurant and express my apology in person. It is frustrating and you have our sincere apologies. We will update your account with the proper information and hope next time you will have a better experience. Thank you for bringing this to our attention. Sincerely, Ryan DeWard (President)

Rated 5 out of 5 stars

Very pleased.

Unique Truck Equipment communicated with me immediately about questions on my order and all was resolved quickly. Delivery was on time and all was well. When I had to order a second time, delivery was as expected. Spoke with Dave about order questions, and he was thorough and polite and delivered as promised.

September 21, 2015
Unprompted review
Rated 5 out of 5 stars

quick shipping

shipping was very quick, item arrived as described. thanks for your awesome service

September 19, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome Company

Great prices and excellent customer service. Quick shipping and no hassles. David and Tracy are wonderful employees that have been truly helpful.

August 17, 2015
Unprompted review
Rated 5 out of 5 stars

Great Company to do Business with!!!!!

First time buyer, but will definitely do business with these folks again if they have something I need. They offer a prompt and courteous service with a competitive price tag. Thanks a million!!!!!

August 9, 2015
Unprompted review
Rated 5 out of 5 stars

all good

Received my tool in a timely manner , free shipping was nice . They checked with me since my shipping address was different from my billing address . Very professional would order from them again .

August 4, 2015
Unprompted review
Rated 3 out of 5 stars

have not recieved my order

not able to review something i have not recieved items

June 30, 2015
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Louis your order was received by our order desk 6-24. The order required additional transit time due to the fact that it was shipping from Florida to Alaska.Our records show the package is in transit and has arrived in Alaska. We will contact you personally with your tracking number. Feel free to call us directly if you have any additional questions.

Rated 5 out of 5 stars

Polly@Unique

Polly at Unique did a great job. She helped us select a Pro-link diagnostic package that is best suited for our fleet needs.Thank you Polly.

June 29, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look