Unique Truck Equipment Reviews 

207
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DO NOT BUY FROM UNIQUE TRUCKS. Absolute nightmare experience. I purchased a 2022 Ford F-350 sight-unseen to be shipped to Washington for my business. The first truck I signed paperwork for w... See more

Rated 1 out of 5 stars

On ordered a scanner and after 3 weeks of not hearing anything back in finally called . The scanner I ordered is no longer in Stock . Hopefully the one I let you guys talk me into is just as good and... See more

Company replied

Rated 1 out of 5 stars

I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable w... See more

Company replied

Rated 1 out of 5 stars

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account.... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

207 reviews

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1.1

All reviews

(207)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just as Described

Great, quality jack stands... just as described. Good price, good value, and they shipped right away.

February 5, 2016
Unprompted review
Rated 4 out of 5 stars

A good first purchase

I spent a lot of time researching the right tools I needed to meet my needs. I expected I would find the best deals on Ebay or Amazon. I was very surprised to find the same exact parts were much cheaper on Unique Truck equipment with shipping when compared to Ebay with free shipping.The only reason I am giving a 4 instead of a 5 is because I have only received a portion of the original order. According to updated information from Unique Truck the remainder of my tools were shipped at a later date and are still in transit. I will use Unique Equipment again.

February 5, 2016
Unprompted review
Rated 5 out of 5 stars

Love this product.

If you change your own oil you know it's better to change when it's hot. This tool is the best for keeping the hot oil off you. Don't forget the drain hose!

January 31, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Jimmy, we are happy to hear that you understand the value in changing oil hot and successfully avoiding getting burned. The Quick Changer has been a best seller for decades and we appreciate your feedback.

Rated 5 out of 5 stars

Great service, good prices. What more can you ask for?

Had a little trouble on the website so I called the 800 number. Marissa was able to find exactly what I wanted, get it billed, and get it delivered with a smile.
I highly recommend them.

January 23, 2016
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Jeff, thank you for the positive review. We are one of the few e-commerce tool sales companies who actively engage our customers and are happy to answer your questions over the phone. Our goal is to make sure you are satisfied and we are pleased to learn that you are recommending us.

Rated 5 out of 5 stars

Noregon accessories

I needed a new adapter for my laptop, and was, of course, in a hurry. I received the correct adapter sooner than expected, and at a reasonable price. I would recommend Unique to anyone, excellent service.

November 18, 2015
Unprompted review
Rated 5 out of 5 stars

fast and easy

i called the number on the site to order a product, it was fast and easy and i received the product sooner then expected. great service

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

great, service

thanks Polly for all of your help, and extra effort for finding the rite tool and the price .

November 9, 2015
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Thanks for the positive feedback Douglas, we will make sure Polly hears you enjoyed working with her.

Rated 1 out of 5 stars

Stupid Online Account Setup Program

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account. I tell people all the time to use your website to buy many tools I recommend. I am a Region Field Service Manager covering the Central U.S.. I began the account setup with my prior order. The site continually switched from Billing to Shipping Address. Mine were different. I additionally said to advise me immediately if either item was not available and be shipped upon my order. Well almost a week later I get an email from someone at our 1000 employee corporate office. One of
My ordered tools got sent there. I contacted UTE. Got a Voice message from David in customer service. He begins telling me how their was no problem on their part and the order showed my corporate address as the ship to address. I told him I spent over 20 minutes fooling with the UTE website as it switched back and forth asking me for a ship to and billing address. His attitude sucked! I'm then told the 2nd tool wasn't shipped and will be shipped on 11-11 from Canada. Why wasn't I contacted per my request on the order? This experience has soured me on UTE. I plan to look at other internet suppliers and try to avoid UTE.

November 7, 2015
Unprompted review
Unique Truck Equipment logo

Reply from Unique Truck Equipment

Glenn, I am sorry that you found our website difficult to navigate. I am sorry that when you called to voice your concern you did not receive the kind of respect that you deserve. I personally have taken the time to update your account to accurately reflect your proper shipping address. So if you change your mind and order from us again it should go much smoother for you. We are also happy to take any orders over the phone to ensure that there are no mix-ups. I hope we get an opportunity to regain your confidence. -Ryan DeWard President Unique Truck Equipment

Rated 4 out of 5 stars

Clutch caddy

Very helpful and professional was updated on delivery products came in reasonable time will call again when needed would like catalog if possible

November 4, 2015
Unprompted review

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