United Cars (Maidstone) Reviews 

161
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Really easy booking experience and excellent updates via texts. Such a helpful lady when l booked by telephone, thank you. Driver was punctual for both outbound and return. Nice clean car and drove... See more

Rated 5 out of 5 stars

Early arrival although waited until time booked Friendly Professional United cars Maidstone have always been amazing, reliable and trustworthy. Whenever I need a taxi for short or long a... See more

Company replied

Rated 5 out of 5 stars

Graham was very professional and friendly. Arrived promptly 10 mins before and patiently waited for us to come out of the house. The collection was again first class at LGW upon return and he was... See more

Company details

  1. Taxi Service

Written by the company

We care At United Cars, our policy is to treat all our customers fairly and with the utmost respect, whether in person or on social media. Your opinion matters to us and we always welcome your feedback. Tell us what you think of our service on Trustpilot; what you loved and what we could do better. All of it helps us to improve as a company and to give you the best customer service we can, and your reviews help other customers, too. United Cars the Maidstone Taxi Service, Airport transfers, VIP, Saloon Cars, People Carriers, Minibuses, Group Travel, and Corporate Accounts. A Professional, Reliable, and Friendly Taxi Service. 24/7 Pre-booked Local and Long Distance Airport Taxi Service. We offer Cars, Minibuses, and VIP travel to and from all UK destinations. United Cars prides itself on a professional private hire transfer service at very competitive prices day or night. Our set prices to and from Gatwick, Heathrow, London City, Stansted and Luton Airports are one of the cheapest in Maidstone. Destinations we also cover are Dover, Folkestone, and Southampton for cruise ships and most ferry ports are included. We adhere to a No Extra Charge After Midnight’ Policy to keep costs low for our customers and many of our fares are set to many destinations including Eurostar and Ashford International Stations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

All reviews

(161)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good experience

A good experience. Turned up when he said he would in spite of snow & ice, & was a good & careful driver in a pleasant, clean vehicle.
The ability to track his arrival was useful too.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

We always receive excellent service from Graham.
We use United Cars for airport pickups and occasional outings and they have been exceptional each time. I would highly recommend the company.

October 15, 2022
Rated 5 out of 5 stars

Once again a very professional service…

Once again a very professional service which is why we use them time and time again. They always turn up on time. No hesitation in recommending them.

December 9, 2022
Unprompted review
United Cars (Maidstone) logo

Reply from United Cars (Maidstone)

Good afternoon Lindy,
Thank you for leaving a lovely review, It's really good to hear you are satisfied with our services

Rated 5 out of 5 stars

Luxury car travel.

Driver arrived promptly very courteous introduced himself and was pleasantly chatty but not too much. Smooth ride . A good start to my holiday

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Taxi to and from Heathrow

We used United Cars for a drop off to Heathrow and return after our holiday. Graham the driver was very helpful as well as being courteous and professional. He helped us with our many bags and arrived on time for the pickup and return journey. Prices are competitive and service received was excellent.
When you make a booking you receive a confirmation text and another when the driver has been assigned and on his way. This is a very good service.
I have used many taxi firms over the years and they are definitely worth 5 stars.
I would use United again and highly recommend them

October 10, 2022
Unprompted review
United Cars (Maidstone) logo

Reply from United Cars (Maidstone)

Thank you

Rated 5 out of 5 stars

Excellent. easy booking experience and…

Really easy booking experience and excellent updates via texts. Such a helpful lady when l booked by telephone, thank you.
Driver was punctual for both outbound and return. Nice clean car and drove safely. Would highly recommend United Cars (Maidstone Taxis) based on our experience, they made our day very stressful free.

September 11, 2022
Unprompted review
Rated 5 out of 5 stars

United cars - perfect

First time we used United cars … from the moment I called the office and booked my car for our airport run both ways, it went very smoothly no problems at all… I was kept updated at all times, and Graham our driver was lovely 😊 very polite and very smart, a credit to United cars, he was on time both ways … we had a very clean vehicle, couldn’t fault them in any way and I will differently being using them again, I have even recommended their services to friends!
Thank you for making our start to our holiday
Perfect! Keep up the good work. Tracy

September 2, 2022
Rated 5 out of 5 stars

Excellent service, highly recommend them

Fantastic service from United Cars, very impressed! Used them on 3 separate occasions and booked the journeys in advance so was sent confirmation and was able to track how far away the driver was (they were always on time). Graham, Gary and the lady I spoke to over the phone and via email were so friendly and helpful. Graham was waiting for us at the airport even though our flight was delayed by 3 hours. I called to let him know the flight was delayed and he told us not to worry as he would track our flight and be there when we landed which put our minds at rest as we were attending my sister's wedding the next morning. Will definitely be using them again for my next visit 🙂

September 7, 2022

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