We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... See more
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We are really happy with our new fluffy carpet! Unfortunately the fitting service let the experience down a little bit. We made the mistake of booking our fitting service on a Friday afternoon so the... See more
Company replied
Very friendly and welcoming, will definitely be going back, charlotte the lady behind the desk was very helpful with all our questions and when the fitters came out they did a great job
Company replied
Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. We... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
A5 Watling Street, WS11 0BN, Cannock, United Kingdom
- 01543 469960
4.7
Excellent
121 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The assistant was very helpful
The assistant was very helpful, I told him what I needed and the price range, he showed me what was available. I made my choice and that was it , job done. Quick and easy choice and transaction. . Thank you.
November 13, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Lynne, thank you for taking the time to leave such a kind review.
Its brilliant to know that our Cannock store could help you find the right carpet for you and your budget.
We hope that you love your new carpet and hope to assist you again in the future.
Best place to buy carpets
Helpful friendly staff who gave me expert advice in store. Prompt fitting appointment despite being in the run up to Christmas. Fitters arrived on time and were quick, efficient and very tidy
November 23, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Catherine, thank you for taking the time to leave a review.
We're so pleased that our Cannock store could meet your expectations and provide you with a quick and efficient service with expert advise.
Thank you again for the recommendation. Take care.
Everything is good.carpet fitted well
Everything is good.carpet fitted well. Bed delivery theycould wear shoe covers as they got mud all over stair carpet it was a rainy day.
December 1, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Cannock Store.
Thank you again for the recommendation. Take care.
Friendly professional advice in store.
Friendly professional advice in store.
Carpet fitters were really quick and did an excellent job.
December 8, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Yvonne, thank you for taking the time to leave our Cannock store a review.
We're so pleased that the team were friendly and professional in store and the fitters did an excellent job.
Thank you again for the recommendation. Take care.
Fantastic service
The staff were extremely helpful,knowledgeable and friendly. The carpet fitters were professional and hard working. Would thoroughly recommend United Carpets.
December 12, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Jo, thank you for taking the time to leave a review.
Its great to hear that our Cannock store could make your experience with us a fantastic one and the fitters were professional and hard working.
We hope to assist you again in the future. Have a wonderful day.
Great service from the staff at the…
Great service from the staff at the shop and the fitter was top notch
October 22, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Peter, thank you for taking the time to leave our Cannock store a review.
We're so pleased the team could provide you with a great service and you're happy with the finished results.
Thank you again for the recommendation, take care.
Excellent Service & Great Experience
I recently purchased flooring from United Carpets and was really impressed from start to finish. The team were friendly, helpful, and very informative — nothing was too much trouble. I had a small issue after installation, but it was dealt with quickly and professionally. The finance process was also quick and easy, making everything stress-free. I’m delighted with the result and would definitely recommend United Carpets to anyone looking for great products and outstanding service!
October 28, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Emma, thank you for taking the time to leave our Cannock store a review.
We're so pleased the team could provide you with an excellent service from start to finish.
We hope that you love your new flooring, take care.
Expensive underlay but poor quality
Expensive underlay but poor quality, lots of hard bits in the mix that you can feel when walking on it.
Not worth paying for underlay to get the fitting.
October 23, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Good afternoon Dean, thank you for taking the time to leave feedback.
We are sorry to hear that you are not satisfied with your fitted underlay. Please contact our Cannock store or alternatively email customerservice@unitedcarepts.net, and our team will be more than happy to look into this for you.
Kind Regards
The United Team
Instore service was fantastic
Instore service was fantastic, super helpful and polite.
Fitting is not the best. Not under trim correctly and bubbles in carpet as if not pulled taunt enough
September 10, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Good afternoon Ocean, thank you for taking the time to leave feedback.
We're pleased to hear that you recieved a positive instore experience when visiting our Cannock store.
Please do not hesitate to contact the store if you are not satisfied with the finished result, and the store will be more than happy to assist you and get this rectified.
Kind Regards
The Untied Team
Great salesman who gave me plenty of…
Great salesman who gave me plenty of options.Happy with the price and quality of carpet.Excellent fitters.
September 16, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Jeff, thank you for taking the time to leave feedback.
We're so happy to hear that you're pleased with the service our Cannock store provided.
We hope to get the opportunity to assist you again in the future, take care.
Excellent Service
On entering the Cannock store we were greeted with a friendly hello, leaving us time to browse. We made our choices and then we were approached by Charlotte who made recommendations on which carpet would be most suitable. She was very knowledgeable and helpful. We made our decision and arranged fitting. The team they sent were prompt, polite and very efficient. Would highly recommend.
September 22, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi, thank you for sharing how our Cannock store did.
We're so pleased the team could provide you with a excellent instore experience, helping you find the most suitable carpet for your home.
We hope that you love your new carpet, thanks again for the recommendation.
I always get my flooring from united…
I always get my flooring from united carpets and beds. Never had a problem. The fitters were very nice lads to
August 27, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Carol, thank you for sharing how our Cannock store did.
We're so pleased that they could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, we hope to assist you again soon.
As always very pleased with the quality…
As always very pleased with the quality and service from United Carpets & Beds- Cannock. Wouldn’t go anywhere else and highly recommend.
July 17, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Jane, thank you for taking the time to leave our Cannock store a review.
We're so glad that you was pleased with the instore service you recieved.
Thanks again for the recommendation, we look forward to your next visit.
We were very pleased with our new…
We were very pleased with our new carpets
The fitters did a first class job and they have made such a difference.
We would also like to thank Charlotte for her help with our order and a fair price.
July 18, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Jean, thank you for taking the time to leave such kind feedback.
Its great to hear that our Cannock store & the fitters could make your experience with us a positive one, that met your expectations.
We're so glad that you're pleased with your new carpets, we hope to assist you again in the future!
Reply from United Carpets & Beds - Cannock
Hello Rob, thank you for taking the time to leave a review!
We're so glad our Cannock store could provide you with a positive experience that was efficient and friendly.
Thanks again for the recommendation, we hope to see you again soon.
Really helpful staff
Really helpful staff, helped us choose our carpet and laminate, made sure it was going to be fitted as we wanted and we didn't have to wait to long, very happy customers 😊
June 30, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Paula, thank you for taking the time to leave a review!
We're so glad our Cannock store could help you find the perfect carpet & Laminate for you and your home.
Thanks again for the recommendation, we hope to see you again soon.
Fantastic
The older gentleman was fantastic from the moment we got in their so helpful polite showed us all the carpets that suited what we wanted . Never pushed. A sale . He was perfect and a credit to your company
June 17, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hello Louise, thank you for leaving our Cannock store feedback.
Its great to hear that the team could help you find the right carpet for you and your home with no pressure.
We hope you love your new carpet, have a wonderful day.
Excellent service and experience with United Carpets in Cannock
Everyone I have come into contact with at United Carpets in Cannock have been not only professional and efficient but also friendly and pleasant - not only the manageress and all in the showroom but also the carpet fitters who have done an excellent job and have been very helpful. Choosing, ordering and fitting has been a smooth hassle-free process.
June 4, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Ruth,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team who was able to deliver a professional service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Cannock
Friendly staff
Friendly staff, very insightful and explained about fitting availability and costs.
June 10, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Helen, thank you for taking the time to leave a review!
We're so pleased that our Cannock store could meet your expectations and provide you with a 5 star service.
We hope you have a fantastic day!
United carpets and beds cannock were…
United carpets and beds cannock were realy helpful great selection of carpets great offfers and prices . Delivery was quick and the fitters were realy respectful polite and did a great job of my stairs and landing . Cleaned up after them couldnt ask for a better job excellent
May 2, 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hello Myra, thank you for leaving our Cannock store feedback!
We're so happy that you had a positive in store experience with us, and delivery was quick and the independent fitters did a great job.
We hope you love your new carpet, take care!
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