United Carpets & Beds - Cannock Reviews 

121
TrustScore 4.5 out of 5

4.7

A5 Watling Street, WS11 0BN Cannock, GB


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Rated 5 out of 5 stars

We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... See more

Company replied

Rated 3 out of 5 stars

We are really happy with our new fluffy carpet! Unfortunately the fitting service let the experience down a little bit. We made the mistake of booking our fitting service on a Friday afternoon so the... See more

Company replied

Rated 5 out of 5 stars

Very friendly and welcoming, will definitely be going back, charlotte the lady behind the desk was very helpful with all our questions and when the fitters came out they did a great job

Company replied

Rated 5 out of 5 stars

Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. We... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • A5 Watling Street, WS11 0BN, Cannock, United Kingdom

  • 01543 469960

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 99% of negative reviews

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4.7

All reviews

(121)

1,901 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service
Fitters were brilliant

April 17, 2025
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Thank you for taking the time to leave us your feedback. We hope to see you again soon for your next project!

Rated 5 out of 5 stars

Great service

What great service we have received from United Carpets Cannock
Brilliant service and advice from Brian
Fitters we're really helpful and did a great job.
Absolutely thrilled with the finished job, we will be back this is the second time we used them & been delighted. Thank you

May 20, 2025
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Veronica, thank you for taking the time to leave us a review!

Its great to hear that our Cannock store & independent fitter could make your experience with us a positive one. We're so glad that you're thrilled with the finished results.

We look forward to your next visit with us, have a fantastic day!

Rated 5 out of 5 stars

Friendly service

Friendly service, knowledgeable staff, excellent prices.

March 29, 2025
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Derick, thank you for taking the time to leave us a review!

We're so pleased to hear that our Cannock store could meet your expectations and provide you with a friendly service with excellent prices.

We hope to assist you again in the future, take care!

Rated 5 out of 5 stars

We were so pleased with the service…

We were so pleased with the service from start to finish at United carpets and beds, Ryan in sales was fabulous, and matt the fitter was great, fast service and perfect workmanship. Will be heading back soon for my lounge carpet to be done

March 4, 2025
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hello Cara, thank you for taking the time to leave us feedback!

Its great to hear that our Cannock store could provide you with such a positive service from start to finish. And the fitter was quick and efficient.

We look forward to your next visit with us, take care!

Rated 5 out of 5 stars

Always use here for all our carpets

Always use here for all our carpets , great customer service and very reasonable .
Staff also very knowledgeable and always happy to help

April 5, 2025
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi, thank you for taking the time to leave us such a kind review!
We're so glad that our Cannock store could meet your expectations and provide you with a great service.
We look forward to your next visit with us, take care!

Rated 5 out of 5 stars

I have to say we have had 4 lots of…

I have to say we have had 4 lots of products from united carpets service has been excellent the product is good quality and the fitters are really helpful and friendly 10/10

March 8, 2025
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Mark, thank you for taking the time to leave us feedback!
We're so pleased to hear that our Cannock store provided you with such an excellent & friendly service.
We hope to assist you again in the future, take care!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

January 18, 2025
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Helen, thank you for taking the time to share with us how our Cannock store did! We're so glad they could provide you with a friendly and helpful service and make your experience a positive one.
We hope to assist you again in the future, take care!

Rated 5 out of 5 stars

Got my carpet fitted soon after…

Got my carpet fitted soon after buying .carpet fitters were nice and helpful

December 10, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Sarah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with our independent carpet fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Helpful

Helpful staff friendly service thank you very much

November 30, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi, thank you for taking the time to leave us a review! its great to hear how our Cannock store provided you with a helpful and friendly service.

Rated 5 out of 5 stars

Great service and fitting

Great service and fitting
Thank you 👍 Happy New Year

December 9, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Mrs Dewsbury,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
Happy New Year
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Friendly & informative staff

Friendly & informative staff, fitters were great & tidied up after they finished the job

December 5, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Malcom, thank you for taking the time to leave us such a kind review! We're so glad our Cannock team could meet your expectations. Thanks again for the recommendation!

Rated 5 out of 5 stars

Carpet

This is the second time we've purchased from them. The service in the shop was excellent, there was no pressure, just the help that we asked for. The carpet is good quality which is helped by a good underlay. The fitters were quick, polite and did a lovely tidy job

October 30, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Karen, thank you for taking the time to share with us how our Cannock store did! its a pleasure to hear that the service you recieved in store was excellent with no pressure! And its brilliant to hear that our fitters met your expectations and did a great job. We hope you love your new carpets!

Rated 5 out of 5 stars
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Mr Salem, thank you so much for taking the time to let us know how our Cannock store did! We're happy to hear you was satisfied with our range of carpets and the prices. We hope you love your new carpets, take care!

Rated 5 out of 5 stars

Fantastic service and the fitters were…

Fantastic service and the fitters were amazing 5 star service

October 18, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Andrew, its so great to hear you received such a great service from our Cannock store! We hope you love your new flooring! Take care

Rated 5 out of 5 stars

Absolutely over the moon with…

Absolutely over the moon with everything really : the staff in the shop , very friendly and helpfull. Fitter - fantastic job. Carpet - lovely. Altogether a great experience you lot made everything easy,great value too.

September 17, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Richard, Thank you so much for taking the time to let us know how we did! Its brilliant to hear that you had such a wonderful service with our Cannock store and the fitters! We hope you love your new carpet, and hopefully we will see you again in the future!

Rated 5 out of 5 stars

Great service

Great service, well priced and good fitting. Bought carpets from this company twice and will definitely be returning!

September 14, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hello again Chloe, Thanks for taking the time to leave us a 5 star review! We're so pleased you came back to us for the 2nd time! We look forward for your next visit!

Rated 5 out of 5 stars

Excellent service from the staff in the…

Excellent service from the staff in the shop and the carpet fitters where nice and polite

September 7, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Neal, we're so glad to hear our staff gave you such a great experience in store! Thank you for letting us know how we did, you take care!

Rated 5 out of 5 stars

We were made welcome

We were made welcome, and they were very friendly. Listened to our requirements and discussed our options.
No hard sell

August 27, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Tony Pilbeam, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 4 out of 5 stars

Happy with the service and advice given

September 13, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

5 star

The staff @ United Carpets, Canncok are very knowledgeable about all the products, great service will definitely use them again for Carpets, beds and mattresses.

The fitters are brilliant no mess left behind all cleaned.

5 stars all round

August 18, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi David, we are so pleased you enjoyed your visit to United Carpets and Beds Cannock!
Your feedback is greatly appreciate.

The team at United Carpets

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