We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... See more
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We are really happy with our new fluffy carpet! Unfortunately the fitting service let the experience down a little bit. We made the mistake of booking our fitting service on a Friday afternoon so the... See more
Company replied
Very friendly and welcoming, will definitely be going back, charlotte the lady behind the desk was very helpful with all our questions and when the fitters came out they did a great job
Company replied
Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. We... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
A5 Watling Street, WS11 0BN, Cannock, United Kingdom
- 01543 469960
4.7
Excellent
121 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from United Carpets & Beds - Cannock
Hi Linda,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock
Great reception from staff and very…
Great reception from staff and very helpful
January 13, 2024
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Andy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock
Good service
Good service
Very Helpful. Dates suited no problems at all
January 22, 2024
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Jules,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team at United Carpets & Beds Cannock with them being able to accommodate your fitting at a time that suits you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock
Carpet fitting.
Nothing was too much trouble.We went to the shop one day and had the carpet fitted the next day.
December 7, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Janice,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Cannock with you receiving a super quick and efficient service!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Cannock
Absolutly fantastic
Absolutly fantastic, great price and the carpet fitter was amazing. The stair and landing carpet was fitted to perfection. Highly recommend.
November 23, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Christopher,
Thankyou for leaving us a 5 star review.
We are delighted to hear that your carpets were fitted to perfection and that you got your carpet at a great price too.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Cannock
Went into store on Tuesday and spoke to…
Went into store on Tuesday and spoke to Ryan. He was extremely helpful with sorting carpet for upstairs of my new house & even got it fitted within 2 days.
Fitting of the carpet is brilliant and overall I am extremely happy with the service and quality of the carpet from Ryan, Helen and the two carpet fitters!
Thank you so much!
December 21, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Mollie,
Thankyou for leaving us a 5 star review.
We are delighted to hear that Ryan was able to assist you with your new carpet and gave a quick and efficient service for it to be fitted in 2 days!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock
Wrong headboard fitted
We ordered a single bed and headboard after visiting the local showroom ,(Cannock). Chose the one we wanted from one one display so it was clearly identified at point of sale. The details were clearly written on the invoice. On delivering and fitting of the headboard and bed by the delivery team, we noticed the wrong headboard was delivered. It was too late to change headboards as my daughter was due in from school and she would have been dissapointed if we informed her that the headboard on her bed would have to be exchanged. It wasn't the one we wanted as we felt the other one was more suitable and would have grown with her. The company were apologetic but we won't rush to order our other daughter a bed from there, as we were planning to. One other gripe was that the delivery team didn't have shoe protectors on and happily trapsed up the light stair carpet and into my daughter's freshly carpeted bedroom. Not good practice i feel
November 24, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Neil,
Thankyou for taking time to leave us a review.
We are sorry to hear that your delivery experience was not up to our usual high standard.
All of you feedback will passed onto management for review to improve our service.
If you have any further details please email aftersales@unitedcarpets.net
Once again, thankyou for taking time to leave us a review.
The United Team
Staff were polite and helpful
Staff were polite and helpful, found carpet I wanted at a very good price, staff arranged delivery which was within a couple of days and fitters had carpet done in under an hour
November 7, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Vanessa,
Thankyou for leaving us a 5 star review.
We are delighted to hear that your had a great in-store and fitting experience at United Carpets & Beds Cannock that was quick and efficient.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock
Reply from United Carpets & Beds - Cannock
Hi Ivan,
Thankyou for leaving us a 5 star review.
We are delighted to hear you received great service from the fitting team and love your new flooring.
We look forward to assisting you again soon.
United Carpets & Beds Cannock
Buying the carpet I wanted could not of…
Buying the carpet I wanted could not of been easier, great staff in store.
The fitters were amazing, helped me through the whole fitting moving furniture etc.
Brillant company, excellent value for money.
October 11, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Marge,
Thankyou for taking time to leave us a review. We are delighted to hear you had a smooth experience at United Carpets & Beds Cannock.
We can't wait to assist you again soon.
All the best,
United Carpets & Beds Cannock
Purchased vinyl flooring
Purchased vinyl flooring, please with my choice. The fitters came to the property to fit the flooring, I was impress with the fitting, the fitters took pride in their work Outstanding service. I be using United Carpets again in future . The company’s products are good value for money.
August 10, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Sandra,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Bedroom Carpet
Have had two bedroom carpets fitted over the last couple of months. Great service and fitters really friendly and helpful on both occasions. Left everything tidy. Thank you United Carpets.
September 30, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Lisa
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We looked around for a carpet some…. We do look around but always come back to the best
We looked around for a carpet some years ago and we found United Carpets who give good service and fair prices
August 11, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Ian
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Quick delivery and excellent fitting.
July 24, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Mr Picken
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Would recommend
Would recommend. The lady in the Cannock Branch was very helpful and helped me price 6 carpets so I could choose my options. I returned and bought the carpet I wanted and she served me again. Delivery and fitting was very quick at a day and time at my convenience. The fitters turned up bang on time and did a perfect job. I put the scraps of carpet in my bin and I had a large piece left over which I will use for something else.
I took the door off myself to help the fitters because I knew I would have to shave a bit off the bottom of it. Doors must make fitting so difficult for fitters yet people complain. My advice is remove the door it's easy.
August 3, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Scotty
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Highly
Excellent service and products from start to finish! Highly recommended.
August 4, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Nicky
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service
From ordering our carpet to fitting was just a few days and the fitting was done very quickly on the day. Overall we were very satisfied with the service.
July 14, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Dawn
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
The initial visit was purely a general…
The initial visit was purely a general enquiry. Fortunately we found exactly what we were looking for at a very competitive price coupled with a speedy delivery date - product sold!!
August 14, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Patricia
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Reply from United Carpets & Beds - Cannock
Hi Neil
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Man who came to measure was very nice…
Man who came to measure was very nice and helpfull took his shoes of in porch must know my house rules lol
March 14, 2023
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Sandra
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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