We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... See more
Company replied
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We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... See more
Company replied
We are really happy with our new fluffy carpet! Unfortunately the fitting service let the experience down a little bit. We made the mistake of booking our fitting service on a Friday afternoon so the... See more
Company replied
Very friendly and welcoming, will definitely be going back, charlotte the lady behind the desk was very helpful with all our questions and when the fitters came out they did a great job
Company replied
Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. We... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

A5 Watling Street, WS11 0BN, Cannock, United Kingdom
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The staff are always very helpful and have a smile on their face.

Reply from United Carpets & Beds - Cannock
Very pleased with the service provided by the sales people and the fitters, love the quality of the carpet, and happy with the price. I am having second bedroom decorated so will measure the room to get that done in the same carpet.

Reply from United Carpets & Beds - Cannock
Staff in store really helpful, and the fitter was really good. The carpet is lovely and so soft under foot really pleased

Reply from United Carpets & Beds - Cannock
United carpets are excellent and we won't go anywhere else. We have used the Cannock branch for more than seven years. Very helpful but no pressure. Fitters are excellent and so friendly

Reply from United Carpets & Beds - Cannock
What a great company united carpets in cannock are we are over the moon with our laminate carpets and vinyl floors fitted yesterday and today from start to finish we received a warm welcome in the store all the staff were lovely and so helpful and knowledgeable about their products there was no pressure to buy at all then we had the house measured given a price everything booked for the dates we needed then the fitters what lovely gentleman so punctual very hard workers and their workmanship was great we are so so pleased we highly recommend united carpets Bridgetown Cannock thanks so much Tracey and Roger price

Reply from United Carpets & Beds - Cannock
Staff at store were very helpful and pleasant goods that we purchased were a good price and great quality the two lads that came to my home to do the fitting did a great job I am so pleased that I am going back to them to purchase other flooring

Reply from United Carpets & Beds - Cannock
Brilliant service carpets are fantastic and are great quality and the owns are really lovely and honest also the fitters are lovey men that fo a fantastic job

Reply from United Carpets & Beds - Cannock
Really fast and friendly, quality of work is top notch too. Really happy.

Reply from United Carpets & Beds - Cannock
People don't pay their estate maintenance fees for your free advertising, take your signs down before they're taken down for you, and returned at your expense.

Reply from United Carpets & Beds - Cannock
Purchase from this store twice now and the service has been 100% perfect. The gentleman (I think his name is Phil) was so helpful and I'm Disabled so he was very attentive to my needs and offered me any help he could give. Made me feel welcome and didn't rush me. Very pleasant guy and will be back soon to buy more carpets.

Reply from United Carpets & Beds - Cannock
Good efficient service friendly very helpful not pushy just really good all round

Reply from United Carpets & Beds - Cannock
Good carpet for price and made good job of it

Reply from United Carpets & Beds - Cannock

Reply from United Carpets & Beds - Cannock
Brilliant service by Charlotte in store really helpful and gave us good advice then Eddie came out to measure up he was lovely felt at ease and he really advised us well ,brilliant all round can’t wait to have the floors fitted x

Reply from United Carpets & Beds - Cannock

Reply from United Carpets & Beds - Cannock

Reply from United Carpets & Beds - Cannock
Shop staff were brilliant, never pestered us until we needed to advise,
The fitting team were great aswell, quick and polite

Reply from United Carpets & Beds - Cannock

Reply from United Carpets & Beds - Cannock
There was an issue with my flooring once laid I rang up.and they ordered a complete new floor and relaid within a week as was over Easter holidays really good lovely fitters thank u

Reply from United Carpets & Beds - Cannock
Excellent Carpets good prices fitters fast clean always use United Carpets

Reply from United Carpets & Beds - Cannock
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