United Carpets & Beds - Cannock Reviews 

121
TrustScore 4.5 out of 5

4.7

A5 Watling Street, WS11 0BN Cannock, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... See more

Company replied

Rated 3 out of 5 stars

We are really happy with our new fluffy carpet! Unfortunately the fitting service let the experience down a little bit. We made the mistake of booking our fitting service on a Friday afternoon so the... See more

Company replied

Rated 5 out of 5 stars

Very friendly and welcoming, will definitely be going back, charlotte the lady behind the desk was very helpful with all our questions and when the fitters came out they did a great job

Company replied

Rated 5 out of 5 stars

Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. We... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • A5 Watling Street, WS11 0BN, Cannock, United Kingdom

  • 01543 469960

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(121)

1,898 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are always very helpful and…

The staff are always very helpful and have a smile on their face.

August 31, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Chris

Thanks for taking the time to leave your positive feedback.
Your kind comments will be passed onto the store.

Kind Regards
United Carpets and Beds Cannock

Rated 5 out of 5 stars

Very pleased with the carpet, sales people and the fitters

Very pleased with the service provided by the sales people and the fitters, love the quality of the carpet, and happy with the price. I am having second bedroom decorated so will measure the room to get that done in the same carpet.

August 27, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Thanks for taking the time to leave your feedback.
Your kind comments will be passed onto the store.

Kind Regards
United Carpets and Beds

Rated 5 out of 5 stars

Staff in store really helpful

Staff in store really helpful, and the fitter was really good. The carpet is lovely and so soft under foot really pleased

August 24, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

We are so pleased you enjoyed your visit to United Carpets and Beds.
Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

Excellent. Quality and good prices

United carpets are excellent and we won't go anywhere else. We have used the Cannock branch for more than seven years. Very helpful but no pressure. Fitters are excellent and so friendly

August 23, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Susan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets & Beds Cannock and once again received great customer service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Over the moon

What a great company united carpets in cannock are we are over the moon with our laminate carpets and vinyl floors fitted yesterday and today from start to finish we received a warm welcome in the store all the staff were lovely and so helpful and knowledgeable about their products there was no pressure to buy at all then we had the house measured given a price everything booked for the dates we needed then the fitters what lovely gentleman so punctual very hard workers and their workmanship was great we are so so pleased we highly recommend united carpets Bridgetown Cannock thanks so much Tracey and Roger price

August 8, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Mrs Price,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of laminate and vinyl as well as using our free measure and estimate to get the perfect fit.
We are delighted that you had a great fitting experience with our independent fitters and that you would recommend United Carpets & Beds Cannock.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Staff at store were very helpful and…

Staff at store were very helpful and pleasant goods that we purchased were a good price and great quality the two lads that came to my home to do the fitting did a great job I am so pleased that I am going back to them to purchase other flooring

June 17, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Lorraine,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to find you great flooring at a great price as well as our independent fitters delivering a professional service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Brilliant service carpets are…

Brilliant service carpets are fantastic and are great quality and the owns are really lovely and honest also the fitters are lovey men that fo a fantastic job

July 12, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Really fast and friendly

Really fast and friendly, quality of work is top notch too. Really happy.

June 5, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Thank you for your review - we are happy to hear that you enjoyed your experience.

All the best - United Carpets and Beds

Rated 1 out of 5 stars

People don't pay their estate…

People don't pay their estate maintenance fees for your free advertising, take your signs down before they're taken down for you, and returned at your expense.

June 28, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi there - thanks for taking the time to contact us.
If you can please send full details through of where this is to customerservice@unitedcarpets.net we will look into this.

Thank you

United Carpets and Beds.

Rated 5 out of 5 stars

Purchase from this store twice now and…

Purchase from this store twice now and the service has been 100% perfect. The gentleman (I think his name is Phil) was so helpful and I'm Disabled so he was very attentive to my needs and offered me any help he could give. Made me feel welcome and didn't rush me. Very pleasant guy and will be back soon to buy more carpets.

June 22, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Good efficient service friendly very…

Good efficient service friendly very helpful not pushy just really good all round

May 24, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Sylvia,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from our expert sales team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Good carpet for price and made good job…

Good carpet for price and made good job of it

April 25, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to get you a great carpet at a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 4 out of 5 stars

Friendly staff and good prices

Friendly staff and good prices

May 3, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Ian,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great in-store experience with the team able to get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Brilliant service all round

Brilliant service by Charlotte in store really helpful and gave us good advice then Eddie came out to measure up he was lovely felt at ease and he really advised us well ,brilliant all round can’t wait to have the floors fitted x

May 28, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Mr Price,
Thankyou for leaving us a 5 star review.
We are happy to hear that Charlotte was able to advise you in-store and Eddie was able to deliver a professional service when measuring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 4 out of 5 stars

Quick easy great value

Quick easy great value

April 11, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Sue,
Thankyou for leaving us a review.
We are happy to hear that you had a quick and efficient experience and get great value.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Helpful & easy customer experience

Helpful & easy customer experience

April 7, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Jamie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great customer experience and we look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Shop staff were brilliant

Shop staff were brilliant, never pestered us until we needed to advise,
The fitting team were great aswell, quick and polite

March 29, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Peter,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring as well as the fitting team delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Fantastic service and great work

Fantastic service and great work

April 8, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Dean,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

There was an issue with my flooring…

There was an issue with my flooring once laid I rang up.and they ordered a complete new floor and relaid within a week as was over Easter holidays really good lovely fitters thank u

April 4, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Hi Lucy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the team able to lay your new flooring within the week.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cannock

Rated 5 out of 5 stars

Excellent Carpets good prices fitters…

Excellent Carpets good prices fitters fast clean always use United Carpets

March 19, 2024
Unprompted review
United Carpets & Beds - Cannock logo

Reply from United Carpets & Beds - Cannock

Thank you for the 5 star review and for taking the time to leave us your feedback. We hope to see you in store again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look