Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... See more
Company replied
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Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... See more
Company replied
Excellent service from United Carpets both at showroom, delivery and fitting stages. Friendly, helpful staff and good selection of flooring. We are in the process of having several rooms redecorated... See more
Company replied
Great service given in shop by Ash, advice given on choosing product, knowledge was Good, No problem with coming out to measure up. Callum and Nathan fitted flooring, Great guys, worked really well to... See more
Company replied
Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Earl Road, SK8 6PT, Cheadle Hulme, United Kingdom
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I have bought carpets from United Carpets for both my mother and myself and found them to be excellent in every department! Good price, great service and great fitting! Would definitely use again!

Reply from United Carpets & Beds - Cheadle Hulme
Me and my sister have recently got a flat together,first time of buying a bed,so was lovely surprised by the warm welcome and excellent service by ash he was joined by Elliot,we brought a bed each,woukd definitely recommend going their
Thank you Hannah and Rebecca

Reply from United Carpets & Beds - Cheadle Hulme
We had are downstairs flooring carpet in the lounge and vinyl for the kitchen, the guys started then one of the guys cut is thumb off, went to hospital, we had to wait for more guys to arrive, while my furniture was outside in the rain, then they started on the kitchen but wouldn’t put down until the boss came, so they sat in their van for 2 hours, and we just waited, felt the job was rushed got some bumps in vinyl and then had to pay extra £30 for the to seal around edges which we were not told back, so of the vinyl is marked, over all not happy

Reply from United Carpets & Beds - Cheadle Hulme
Elliot Prest was very professional and very helpful. Carpet arrived on time. Nothing too much trouble.

Reply from United Carpets & Beds - Cheadle Hulme
Elliot the Manager has been helpful on the last two occasions we’ve used United Carpets for both carpets & vinyl flooring.
Competitive pricing & always good customer service. Fitters have been decent too & a fairly prompt service.

Reply from United Carpets & Beds - Cheadle Hulme
Would definitely recommend them. They have done an excellent job.

Reply from United Carpets & Beds - Cheadle Hulme
Have used this company for years and have had the best experience from the whole team. Recently had stairs and living room carpet redone and again can only say every stage has been flawless and really happy with the service provided. Thanks guys!

Reply from United Carpets & Beds - Cheadle Hulme
Guys in the shop at Stanley green Cheadle was very helpful and great customer service, but the fitters I would not recommend they chipped all the newly painted woodwork which had to be re done.

Reply from United Carpets & Beds - Cheadle Hulme
The carpet is fine but the fitters damaged our new fireplace and chipped the door frame

Reply from United Carpets & Beds - Cheadle Hulme
Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic.
They arrived when scheduled and put extra people on the job to finish when we needed. All rubbish taken away and mess cleared up brilliantly. Thrilled with end result. Will use again and would definitely recommend.

Reply from United Carpets & Beds - Cheadle Hulme
Great service and great floor from united carpets at Stanley green, cheadle hulme. Lots of support and advice and floor looks spot on

Reply from United Carpets & Beds - Cheadle Hulme
Excellent service. The guys in the shop were very helpful, I got all the advice I needed and the fitting was great too.
A very efficient company and would highly recommend

Reply from United Carpets & Beds - Cheadle Hulme
Great service on store. Good advice on recommendations. Bought and fitted within 4 days without any problems at all

Reply from United Carpets & Beds - Cheadle Hulme
Outstanding service supplied and fitted, fast and reliable. Highly recommended

Reply from United Carpets & Beds - Cheadle Hulme
From start to finish United carpets in Stanley green were amazing. They helped me, they advised me, they had so much patience when I couldn’t pick a colour. And they priced amazingly!!! There was a store which was more local but I decided to go to Stanley green as they were so amazing. I am getting my kitchen done soon and will return to them for it! The fitters were amazing - came at the time they said, and just cracked on with it. Highly recommend!!!

Reply from United Carpets & Beds - Cheadle Hulme
We have moved house 🏠. The same town but different area, we had always used united carpets as the guy in the shop (Eliot) has always been wonderful and really helpful. We decided to pop into a shop nearer our new house, big mistake, not very helpful staff, really expensive and seemed really annoying that I dared to say I thought their fitting price (it was nearly the same price as the carpet- we only needed a tiny room) was a tad expensive. So we reverted to wjat we knew was great and traveled the extra few miles to see Eliot who sorted us put with an off cut he knew he had and his fitters who were also wonderful and helpful, were literally half the price of the other store. Won't be going anywhere else for carpets or floors as why bother when you know a good one already!!! Would highly recommend.

Reply from United Carpets & Beds - Cheadle Hulme
Elliot from United carpets in cheadle is a likable and professional businessman who knows how to ensure customers are put first.
There were issues with some of the fitters, but all this was swiftly put right with a significant partial refund.
Very happy with the outcome. Job is now put right as expected. I would use again.

Reply from United Carpets & Beds - Cheadle Hulme
Excellent service, friendly and helpful from measurement right thro to fitting. Had no issues with the fitters well mannered and professional. Our doors needed some wood shaving off and for a small charge this was Not a problem for them.

Reply from United Carpets & Beds - Cheadle Hulme
United Carpets, Cheadle. I have recently had new flooring for three rooms in my house. From selection, purchasing, measuring, delivery and fitting everything has been a completely positive experience.
But a special mention for the fitters who have been professional and respectful arriving on time and clearing up after doing a first class job. Thank you

Reply from United Carpets & Beds - Cheadle Hulme
From beginning to end outstanding service and a pleasure to work with
In time in budget and a quality result. Thankyou

Reply from United Carpets & Beds - Cheadle Hulme
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