Amazing service from beginning to end. Friendly in store, fast delivery (5 days from order) expert fitting. I do not have a single fault and am so grateful for the amazing customer service. DO NOT go... See more
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Firstly, it was a shame I had to arrange for the old carpets to be taken away by others, which was tricky, BUT Excellent service from everyone at United Carpets, and great choice of carpets. Also th... See more
Company replied
Very friendly service and keenly priced product. I loved the flexibility of them being available to make more than one visit to lay carpets in the house as the decorator finished on each floor rather... See more
Company replied
We visited the Chesterfield store in September. Sorry I cannot remember the sales guys name. We received: a friendly service, good advice, very good quality carpet/underlay, and an excellent fitting s... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
516 Sheffield Road, S41 8LP, Chesterfield, United Kingdom
- 01246 260513
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Polite very helpful and above all else…
Polite very helpful and above all else a really pleasant experience and the carpet fitter was amazing
July 23, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Penny, thank you for taking the time to leave such kind feedback.
We're so glad our Chesterfield store could meet your expectations and provide you with such a positive service.
We hope to assist you again with any projects you have in the future, take care.
A great experience from start to…
A great experience from start to finish, kept us informed all the way. The lady who dealt with us was very helpful and certainly very knowledgeable of her stock. It’s not the first time I’ve bought there and wouldn’t hesitate to buy again.
June 1, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Anthony, thank you for taking the time to leave such kind feedback.
We're so pleased to hear that our Chesterfield store could provide you with such a great experience from start to finish.
We look forward to your next visit with us, have a fantastic day.
Excellent throughout great choices and…
Excellent throughout great choices and the fitting very professional and experienced
June 18, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Mrs Shaw, thank you for sharing your experience with us.
We're so glad that our Chesterfield store could provide you with an excellent service with a wide variety of choice.
We hope to assist you again in the future, take care.
Great quality and service
great quality vinly flooring and great service
June 24, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience with the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Chesterfield
Always very friendly and helpful
Always very friendly and helpful.
Super choice, reasonably priced and great service and fitting. Highly reccomended!
June 10, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello, thank you for sharing how our Chesterfield store did!
Its great to hear that they provided you with a friendly & helpful service.
Thanks again for the recommendation, take care!
Excellent job, well done
Had a beautiful laminate floor fitted in the living room. The service was quick and the job done well. They do leave the rubbish for you to get rid of but that is explained before hand and it was all tidied and swept into a bag. I did feel the fitting was a little on the expensive side at £225 for a 2 hour job but I was very pleased with the result. Overall very pleased. Would go there again.
May 8, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Cas, thank you for taking the time to leave us such positve feedback!
We're so pleased that our Chesterfield store could exceed your expectations and provide you with a 5 star service.
We hope to assist you again soon, take care!
Straightforward guidance on choice of…
Straightforward guidance on choice of carpet.Measured up same day and fitted a week later. Good price, great service.
April 14, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Thanks for taking the time to leave us your feedback, we hope to see you again soon for your next project.
Good price and very efficient service
April 4, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi James, thank you for taking the time to leave us feedback!
We're so pleased that our Chesterfield store could make your experience with us a positive one.
We to assist you again in the future, take care!
Very friendly service and keenly priced…
Very friendly service and keenly priced product. I loved the flexibility of them being available to make more than one visit to lay carpets in the house as the decorator finished on each floor rather than having to wait until the whole house was painted.
May 1, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Tim, thank you for taking the time to share how our chesterfield store did!
Its great to hear that the store could make your experience with us a positive one.
We hope to assist you again in the future, take care!
Quick and efficient and knew exactly…
Quick and efficient and knew exactly what we needed for a quick spruce up before selling a house.
April 10, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello, thank you for taking the time your experience with us!
We're so pleased that our Chesterfield store could provide you with such a quick and efficient service.
We hope to assist you again in the future, take care!
Excellent service and great cost
Excellent service and great cost. Highly recommend.
April 11, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello Claire, thank you for taking the time to leave such a kind review!
We're so pleased that our Chesterfield store could meet your expectations and provide you with an excellent service.
We hope to assist you again in the future, take care!
Brought samples to my house and…
Brought samples to my house and measured. Quick and helpful
April 3, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Sam, thank you for taking the time to leave us a review!
Its great to hear that our Chesterfield store was able to meet your expectations and provide you with a quick and helpful.
We hope that we get the opportunity to assist you again in the future.
All The Best
The United Team
Excellent support in the shop and…
Excellent support in the shop and prompt fitting
March 27, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello Helen, thank you for taking the time to leave us a review!
We're so pleased to hear that our Chesterfield store could provide you with such a positive instore experience with excellent support and prompt fitting.
We hope that we can assist you again in the future, take care!
Very friendly and helpful staff members…
Very friendly and helpful staff members great price and very quick service and excellent fitting service
April 12, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello Stephen, thank you for taking the time to leave such a kind review!
Its great to hear that our Chesterfield store could provide you with a very quick, helpful and friendly service in store, and that the fitter did an excellent job.
We hope to see you again in the future.
All the Best
The United Team
Kind and friendly staff
Kind and friendly staff. Friendly carpet fitter too
March 13, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Cayleigh, thank you for taking the time to leave us feedback!
We're so pleased to hear that our Chesterfield store & fitters could meet your expectations and provide you with a positive service.
We hope that you visit us again in the future, have a fantastic afternoon!
Absolutely delighted
Absolutely delighted. With our new flooring, and the fitter has done a fantastic job for us . Perfect job thanks
March 5, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Susan, thank you for taking the time to leave us feedback!
Its great to hear that the independent fitter from our Chesterfield store did such a fantastic job when fitting your new flooring.
We hope to see you again soon, take care!
Great staff
Great staff, good value carpets, friendly, reliable and professional service. I will definitely use these guys every time! Sarah
February 15, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Sarah, thank you for sharing how our Chesterfield store did!
We're so pleased they could meet your expectations and provide you with a 5 star service.
We hope that you love your new carpets, we look forward to your next visit with us, have a fantastic day!
Top Class Service
A fantastic service from start to finish, I was able to take some samples home to help in my choice of carpet and colour. Really happy with the look and feel of my carpet, would highly recommend this company to family and friends, excellent service
February 19, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Penny, thank you for sharing your experience with us!
We're so pleased to hear that our Chesterfield store was able to provide you with a fantastic service from start to finish.
We hope you love your new carpet and we hope to see you again in the future!
Excellent service from start to finish
February 6, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Mrs Hall, thank you for taking the time to share with us how our Chesterfield store did!
Its great to hear that you recieved an excellent service from start to finish.
We hope to assist you again in the future, have a fantastic afternoon!
Great bed at great price from United…
Great bed at great price from United Beds and Carpets
An Error somehow occured when ordering online and bed build somehow not added on although appeared to be at time of ordering.
I called my local branch when bed delivered and Sarah was very helpful and went above and beyond to get my bed built the next day. Really appreciated.
Top customer service!
January 25, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello Rebecca, thank you for taking the time to leave us a review!
Its great to hear that our Chesterfield store could provide you with top customer service, making your experience with us a positive one. We hope you love your new bed and hopefully we will see you again in the future!
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