Amazing service from beginning to end. Friendly in store, fast delivery (5 days from order) expert fitting. I do not have a single fault and am so grateful for the amazing customer service. DO NOT go... See more
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See what reviewers are saying
Firstly, it was a shame I had to arrange for the old carpets to be taken away by others, which was tricky, BUT Excellent service from everyone at United Carpets, and great choice of carpets. Also th... See more
Company replied
Very friendly service and keenly priced product. I loved the flexibility of them being available to make more than one visit to lay carpets in the house as the decorator finished on each floor rather... See more
Company replied
We visited the Chesterfield store in September. Sorry I cannot remember the sales guys name. We received: a friendly service, good advice, very good quality carpet/underlay, and an excellent fitting s... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
516 Sheffield Road, S41 8LP, Chesterfield, United Kingdom
- 01246 260513
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Best flooring supplier bar none
Very helpful in store, good value and quick fitting service
January 7, 2025
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Andrew, thank you for taking the time to leave us a review! We're so glad our Chesterfield store and independent fitters could meet your expectations and provide you with a positive service.
We hope to assist you again in the future, take care!
Low cost and superior quality
The shopkeeper greeted me with a smile and provided a comprehensive explanation of the purchase and carpet installation dates. The price was also very reasonable, and I was able to secure a 50% discount. The carpet installer was highly experienced and knowledgeable, and he installed the carpet in my home without any issues. Overall, I am extremely satisfied with my purchase and would highly recommend it to others.
December 16, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Ayaz, thank you for taking the time to leave us such a kind review!
We're so glad that our Chesterfield store and independent fitters could meet your expectations and provide you with a positive service. We hope to get the opportunity to assist you again in the future, thanks again for the recommendation!
Everyone involved sincerely wanted me…
Everyone involved sincerely wanted me to have the best.
December 17, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Pamela, thank you for taking the time to leave us such a kind review! We're so glad we could assist you, have a fantastic evening and hopefully we will see you again in the future!
Very helpful and good quality products
November 29, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Tracy, thank you for taking the time to leave us a 5 star review! We're so glad our Chesterfield store could meet your expectations.
Brilliant service
Brilliant service from walking through the door to look at carpets to the professional fitter
December 2, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Caroline, thank you so much for such a kind review! we're so glad our Chesterfield store could make your experience with us a positive one.
Ease of ordering
Ease of ordering
Great knowledgeable staff
Fast fitting times
October 25, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello, thank you so much for such a kind review!
New bedroom carpet
I've used United carpets before and they always deliver a good service, friendly helpful staff, quick delivery and fitting and my carpet looks amazing 🤩
October 10, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello, thank you so much for sharing with us how our Chesterfield store did! its brilliant to hear you recieved such a quick and efficient service! We're so glad you love your new carpets!
Reply from United Carpets & Beds - Chesterfield
Hi Samantha, thank you so much for taking the time to leave us a review! Its brilliant to hear our Chesterfield store gave you such a great service!
Great experience
Over the moon with the carpets for our house. Great service as always and staff extremely helpful and friendly. Highly recommended.
September 5, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Francesca, its a privilege to hear you had such a positive experience with our chesterfield store! Thank you so much for the recommendation.
Top notch as per usual :)
As usual, top north service from united.
They’ve previously carpeted my stairs and landing, 2 bedrooms and my lounge.
This time was vinyl to my conservatory, kitchen and downstairs loo. All done in one piece (like magic!). Super service in store and from the fitter, absolutely no complaints as usual :)
October 21, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hello, Thank you so much for sharing your experience with us! Its brilliant to hear how our chesterfield store and fitter gave you a super service! We hope to be of service again in the future.
Excellent Service
We visited the Chesterfield store in September. Sorry I cannot remember the sales guys name. We received: a friendly service, good advice, very good quality carpet/underlay, and an excellent fitting service all arranged around our availability. So far we are very happy with our: 2 bedroom, walk in wardrobe, landing and stair carpets. Hopefully we will feel the same in 10 years.
September 8, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Good afternoon Mr Happy, Thanks for taking the time to let us know how we did! We love to hear about all our customers experiences with us, and its great to hear you was well looked after in our Chesterfield store and by our fitters! We hope you love your new carpets, and we hope to see you again ne xt time. All the best United carpets and Beds
Delivery team messaged with a time slot…
Delivery team messaged with a time slot they were on time very helpful and friendly cleared all packaging away I would recommend united carpets and beds also staff very helpful in store and explained everything
September 21, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Kathleen, we're so glad that we were able to go above and beyond your expectations! Thank you for taking the time to leave us a review. You take care.
Carpet purchase
The staff are so friendly and helpful and go the extra mile for you
September 23, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Caroline Simmonds, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
Excellent service - yet again!
The sales guy was extremely helpful & knowledgeable, patiently explaining to me about all I needed to know and answered my questions in detail. Was not made to feel pressured to purchase in any way. Have used you before, equally receiving the excellent service and will definitely do so again.
August 1, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Natasha,
We are so pleased you enjoyed your visit to United Carpets and Beds.
Thanks again for the recommendation, and have an amazing day!
The carpet fitter was absolutely…
The carpet fitter was absolutely lovely. Very friendly and did an amazing job!
July 30, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Catrina,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters delivering a professional service.
We look forward to assisting you with your next project.
United Carpets & Beds Chesterfield
Easy to order
Easy to order from. Polite staff both in store and person whom fitted
July 12, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Tim,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to advise you and make the order process as easy as possible.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chesterfield
Stairs and hallway carpet
Got our stairs carpet and hallway flooring and it looks great. The staff were very helpful from start to finish and will definitely use United carpets again
July 30, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to advise you and that you love your new flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chesterfield
Excellent service
Carpet fitters arrived on time, two guys, very polite and friendly, and did the job to an excellent standard. Would use United Carpets again, as their fitters represented them very well indeed.
July 2, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chesterfield
Maggie and her team knocked it out of…
Maggie and her team knocked it out of the park again.
Fantastic shop to work with 👍🏼
Keep up the good work
June 19, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Daniel,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Maggie and the team able to deliver a great service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chesterfield
I have been using united carpets for a…
I have been using united carpets for a few years now, i find the service excellent, the staff very helpful, and the products very good, highly recommended.
July 23, 2024
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Mark,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team and that you love your new flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chesterfield
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