Very good price. Chris the carpet fitter made an excellent job of fitting the carpets, so professional. Will be using United Carpets again without fear.
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See what reviewers are saying
Chris, the carpet fitter, arrived on time and quickly set to work. He was very polite, communicated with us throughout, and did a wonderful job on our bedroom carpet. Would totally recommend Chris... See more
Company replied
Wasn’t told we would need extra bars for coir matting carpet. According to the fitters the carpet wasn’t measured correctly, no one came out to measure to ensure our measurements were correct. Fitters... See more
Company replied
Recently bought a carpet for our stairs and landing from the Dudley store. The sales guys were helpful without being pestering or pushy, left us to view carpets but were available when needed assi... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
132 Wellington Road, DY1 1UB, Dudley, United Kingdom
- 01384 259966
4.8
Excellent
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Experience with safe was great
Experience with safe was great, Darren was very polite, great when helping to choose which flooring would suit best, fitters did a lovely job, very happy with the result, great customer service!
November 7, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Good afternoon Sophie, its a pleasure to hear that our Dudley store provided you with such a great service, we're so glad to hear that you're happy with the finished results. Thank you so much for the recommendation!
Perfect and professional
Marvin or Malvin I believe his name was did such an excellent and professional job house looks amazing because of him strongly recommend them
November 6, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Castortroy, Its a pleasure to hear about your experience with our Dudley store! We're so glad we could assist you. Its great to hear how amazing your house looks! Thank you for the recommendation, take care!
I have visited United Carpets Dudley…
I have visited United Carpets Dudley and meet Mr. Ismail, he shows and explains about the carpets and we have confirmed buying. We just did a random check, then compared to other shops the quality and the service united is the best. Mr.Mudasir fixed the carpet very professionally and did a great job. Thanks again.
October 19, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Nivil, We're so happy we could help you with the purchase of your carpets. Its great our Dudley store made your experiences a positive one. Thank you so much for taking the time to leave us a review, we hope you love your carpets! Take care
Great service
Great service from Marvin today who worked so hard fitting in two rooms of our new home! Great quality carpet and brilliant fitting.
September 21, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi
Thanks for taking the time to leave your feedback.
Your kind comments will be passed onto the store.
Kind Regards
United Carpets and Beds Dudley
Look here first to save other journeys
I have had four orders from here over the last 3 months. Living room carpeted Dining room carpeted small bedroom carpeted and Lino in bathroom fitted. Excellent service and quality . Have to add that Ishmal (sorry if misspelt) was so very helpful in the showroom at Wellington Road giving help and guidance He also arranged fitters who were also very good. Don’t look elsewhere now I just head straight for them Job done
August 28, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Bonita,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent customer service from the team in-store as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds
Quality Service
From ordering my new carpets and underlay etc to dilvery and fitting very pleased. From the initial order over tge phone the shop assistant very helpful. The fitter was very pleasant professional and assisted in keeping my rooms tidy after fitting
August 16, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Thanks for the kind feedback about your experience.
We're glad to hear everything was tip-top and hope to see you again for your next project
Outstanding service
Had both Lino fitted and a bed delivered from these guys, staff great really friendly and efficient. The quality of the Lino is amazing. The fitters did a brilliant job, would recommend to anyone
July 10, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Chris,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring and beds and that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
The staff in store where polite helpful in every way,the fitter was excellent as well perfect we had all bedrooms and stairs done perfect
The staff in store where
July 17, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Michael,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Helpful and friendly staff
Helpful and friendly staff chose my lino and paid within 15 mins. Managed to get a fitting for the next day as my bathroom is only small. Fitters did a brilliant job. Would recommend and definitely use again.
August 21, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Helen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to provide excellent service and get you booked in for fitting next day.
We look forward to assisting you again soon.
United Carpets & Beds Dudley
A company you can trust
We have had carpets from United Carpets & Bed a few years ago and the quality, service, fittings and costumer care was excellent so we have used them again and recommend to others.
August 19, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to deliver excellent customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
New carpet
New carpet. New mattresses. Good value. Great fitting. Very happy with everything. Would recommend
August 10, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Mike,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and mattress with the team providing great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
The products were very reasonably…
The products were very reasonably priced and the fitting organised promptly. The company was reliable and did what they promised to do. There was no pressure in the selling either, which was good
July 5, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Samantha,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and get you booked in for fitting.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Excellent customer service
Excellent customer service, I have used this company before and I shall be using them again, the salesman is extremely helpful , would 100 per cent recommend
August 7, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Natalie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver excellent customer service and they will be delighted that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Staff very helpful go above and beyond…
Staff very helpful go above and beyond .. carpet fitted on my hall landing stairs today .. arrived on time the carpet fitter Chris did a great job a lovely guy .. will buy all my carpets from here now ..
August 8, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you as well as out independent fitter Chris delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley.
Would recommend 5*
Had the carpet around 2 or 3 months so far no complaints or problems. The fitters did a lovely hob and it's fitted much better than previous carpet. Service in shop was good too very friendly and patient. Will be using again for other carpets
May 10, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Vicki,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and received great service from the team in-store and our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Good service
Even though I wasn't spending a huge amount of money the Manager still looked after me, took time, and offered good advice. One happy customer.....I've already been back for a second purchase
June 17, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Betty,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Amazing customer service
Amazing customer service, I needed a measuring service for hall bedroom and living room carpet, the owner himself called back very quickly, measured up for me took me to the store & helped me with choosing a carpet & it's going to be fitted next day! I Have no problem recommending this store 😊
June 11, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Alison,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received amazing customer service from the team who were able to measure and advise you and get your carpet fitted the next day.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Dudley
Great service …
Helpful friendly staff with no pressure to buy.Great Quality carpet and underlay .Perfect fitting ,looks great .Thankyou
May 10, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets and underlay and that you love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Brilliant in store
Brilliant in store, lovely carpet and underlay fitted quickly.
Highly recommended.
April 26, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience and love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Great Quality, Great Price
Our Son recently had a Carpet from United Carpets and he highly recommended them to us, We were not disappointed on our visit ,it was a really good experience plenty of choice at a great price and very nice helpful Staff, So i am passing on my recommendations for you
March 20, 2024
Unprompted review
Reply from United Carpets & Beds - Dudley
Thanks for taking the time to leave us your feedback and for the 5 star review!
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