No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
Company replied
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See what reviewers are saying
We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... See more
Company replied
Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... See more
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We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
33 Buxton Road, SK7 6AF, Stockport, United Kingdom
- 0161 456 7509
4.6
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products.
Second time purchasing carpet from united carpets & beds Hazel Grove! Mark and the team extremely helpful from start to finish. Particularly useful is being able to take samples home before choosing! Prices are competitive and the quality is brilliant.
Thank you!
November 22, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Janet, thank you for taking the time to leave our Hazel Grove store feedback.
We're so pleased that Mark and the team were extremely helpful from start to finish, making your experience with us a positive one.
We hope to assist you again in the future. take care.
SENT THE WRONG COLOUR BED!
You sent the wrong colour bed. You sent grey instead of stone. It was unpacked before it was realised. I hope you manage to send the correct colour carpet!!!
November 8, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Good afternoon Rita, thank you for taking the time to leave feedback.
We're sorry to hear that the bed you recieved was the wrong colour, this is not the service we strive to provide. Please email customerservice@unitedcarpets.co.uk so we can look into this and get this rectified as quickly as possible.
We apologise again for any inconvenience this has caused.
Kind Regards
The United Team
Brilliant service
Chris at Hazel Grove was fantastic. Offered great advice and managed to get us booked in for fitting within 5 days, despite it being the lead up to Christmas. Really pleased with our carpet and the service!
November 30, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Emma, thank you for sharing how our Hazel Grove store did.
We're so glad that you're pleased with the service that you recieved from Chris and the team.
We hope that you love your new carpets. Have a great day.
Lounge, stairs & landing carpets.
Very helpful when choosing our carpets at the shop. The fitter worked really hard & did a very good job. We are very pleased with our carpets.
November 20, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Eileen, thank you for sharing how our Hazel Grove store did.
Its a pleasure to hear that the team could help you find the perfect carpet for you and your home and the fitter worked really hard to ensure you were pleased with the end results.
Thank you again for the recommendation. Take care.
Reply from United Carpets & Beds - Hazel Grove
Hi Alf, thank you for your kind feedback.
We're pleased to hear that our Hazel Grove store could make your experience with us a positive one from start to finish.
Thank you again for the recommendation, we look forward to assisting you again.
Loved the whole experience great to…
Loved the whole experience great to deal with & great people & product 🤔very happy
October 22, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Ian, thank you for taking the time to leave a review.
Its great to hear that our Hazel Grove store could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation, take care.
Have been going to united carpets and…
Have been going to united carpets and bed for my carpets and Lino I have found them very professional and helpful, the fitting was great left everything nice a tidy.
I would definitely recommend them ti family and friends
October 25, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi, thank you for your review.
We're so pleased our Hazel Grove store could provide you with a great service and you're happy with the finished results.
Thank you again for the recommendation, take care.
My experience buying this was just as I…
My experience buying this was just as I always hope, staff were available and ready to help when asked but not tailgating me around the showroom. They were helpful in getting advice on delivery and making a choice on value within my budget 👍🏾
August 29, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Jummai, thank you for your kind feedback.
We're so happy to to hear that you are pleased with the service you recieved from our Hazel Grove store.
Thank you again for the recommendation, have a fantastic day.
Satisfied
Was able to view mattresses and then got advise on what would suit me
September 9, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Patricia, thank you for taking the time to share how our Hazel Grove store did.
We're so glad the team could help advise you on which mattress best suited you.
We hope that you love your new mattress, have a great day.
Stairs hall & landing carpet
In shop good advice give to pick a carpet suitable for our needs, the fitters were did a great job. A good experience all round
September 2, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Gaz, thank you for your kind feedback.
We're so pleased our Hazel Grove store could meet your expectations and provide you with an all round good experience.
We hope to assist you with any future projects, take care.
Used hazel grove store a few times
Used hazel grove store a few times. Always very helpful and nick the fitter always very pleasant.
September 4, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Susan, thank you for taking the time to leave a review.
We're delighted to hear that our Hazel Grove store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future, have a great day.
Absolutely fantastic!
Absolutely fantastic!
One room done at a great price, will definitely be using these guys for the rest!
September 6, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Stephen, thank you for taking the time to leave a review.
We're delighted to hear that our Hazel Grove store could meet your expectations and provide you with a fantastic service.
We look forward to assisting you again with the rest of your home, have a great day.
Great support in store
Great support in store. Helpful person fitting the carpet. Very efficient
September 17, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi, thank you for your feedback.
We're so pleased our Hazel Grove store could meet your expectations and provide you with such a positive service.
We hope to assist you again with any projects you may have in the future.
Great service all round from sales to…
Great service all round from sales to fitting. Top notch, I've used them before and will definitely use them again. Great work, friendly and professional.
September 1, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi al, thank you for your kind feedback.
We're so pleased our Hazel Grove store could meet your expectations and provide you with a great service from in store to fitting.
We look forward to your next visit with us, take care.
All smooth from start to finish
August 9, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi, thank you for such a kind review.
We're so pleased our Hazel Grove store could provide you with a smooth service from start to finish.
We hope to assist you with any projects in the future, take care.
Magical floor changing experience!! My flat is transformed.
Reliable!! Great prices, good quality carpet/lino.
The carpet fitters were top notch. Meticulous and professional.
Thank you for everything!!
August 15, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Claire, we appreciate you taking the time to leave our Hazel Grove store feedback.
We're so pleased that you're happy with your new carpets.
We hope you visit us again in the future!
fitters made a mistake, did not rectify
The reason the 5 stars isn't there is down to the fitters, who are not employed by United Carpets. I noticed something not quite right about the carpet fitting but it was only after i had hoovered up and the fitters left. The fitter has promised to come back and rectify the mistake but has since ignored my messages.
July 10, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Good afternoon Hazel, thank you for contacting United Carpets & Beds.
We're disappointed to hear that the independent fitters from our Hazel Grove store did not meet your expectations.
If you have noticed any issues with your flooring please contact our Hazel Grove store via either there email stockport@unitedcarpets.net or contact number +44 161 456 7509, and the team will be able to assist you.
Kind Regards
The United Team
Showroom staff were very helpful in…
Showroom staff were very helpful in helping us to choose the right flooring for our new kitchen
July 21, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Chris, thank you for sharing how our Hazel Grove store did.
We're so happy they could help you choose the right flooring for your new kitchen.
We hope you love your new flooring. Have a fantastic day.
Good choice of carpets and very helpful…
Good choice of carpets and very helpful staff.
July 16, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Anthony, thank you for leaving feedback.
We're so pleased that our Hazel Grove store could provide you with a positive service that met all of your expectations.
We hope to assist you again soon, take care.
Just head straight there
After going to another carpet shop, I thought I would head to United Carpets for a second quote. I should have just headed straight there. This is my second carpet from here. The first time was a dream and the second was even better. I could not recommend them highly enough. Friendly and helpful advice. If I could give them more than 5*, I would.
July 21, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Leigh, thank you for taking the time to leave us a review.
We're so glad our Hazel Grove store could meet your expectations and provide you with a 5* service.
Thank you again for the recommendation. We hope you love your new carpet!
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