No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... See more
Company replied
Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... See more
Company replied
We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
33 Buxton Road, SK7 6AF, Stockport, United Kingdom
- 0161 456 7509
4.6
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service in store
Excellent customer service in store. Lots of choice and variety.
Fitting was arranged to suit us and the guys arrived promptly on the day. Friendly, quick and efficient. No ness left behind. Highly recommended.
June 11, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Patricia, thank you for taking the time to leave such a kind review.
We're so glad that our Hazel Grove store could provide you with an excellent service with a wide variety of choice.
Thanks again for the recommendation, take care.
Fabulous
Great service, fabulous carpet, fitted well. Would definitely recommend.
May 21, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Jenny,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience with your recent fitting and the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Hazel Grove
Reply from United Carpets & Beds - Hazel Grove
Hi Chris,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience as well as great value.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Delivered on time and friendly and…
Delivered on time and friendly and efficient.
June 13, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello, thank you for taking the time to leave us feedback!
We're so glad that you recieved such a positive service when using United Carpets and Beds Hazel Grove.
We hope to assist you on any future projects you may have, take care!
Easy straightforward process
Easy straightforward process, good choice and great value for money.Chris was very helpful.
April 14, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Lynda, thank you for sharing how our Hazel Grove store did!
Its great to hear that they could make your experience with us easy & straight forward.
We hope to assist you again in the future, have a fantastic day!
Excellent service by Glen
Excellent service by Glen who was really helpful and made it very easy for me to make a great choice of bedroom carpet. I was also able to get a quick fitting too so was really pleased, I will definitely go back again and would highly recommend.
April 3, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Manda, thank you for taking the time to leave us a review!
We're so pleased to hear that our Hazel Grove, store & independent fitters could meet your expectations and provide you with a excellent service.
We look forward to assisting you again in the future, take care!
Very helpful staff xx
Very helpful staff xx
Lentvm samples which I duly returned
March 20, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello, thank you for taking the time to leave us a review!
We're so glad that our Hazel Grove store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future, take care!
Great customer service from start to…
Great customer service from start to finish, so helpful and friendly will definitely recommend to all
April 10, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Mrs Jackson, thank you for taking the time to leave such positve feedback!
We're so glad that our Hazel Grove store could meet your expectations and provide you with a 5 star service from start to finish.
We hope to assist you again in the future, take care!
United Carpets have always been my go…
United Carpets have always been my go to. Always offered a fair price with no hidden costs.
The fitters on my day of fitting were professional and super quick.
I love my new flooring and would recommend united carpets for choice,price and quality.
April 24, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Jack, thank you for taking the time to leave us a review!
We're so pleased to hear that our Hazel store & independent fitters were able to provide you with a 5 star service that met your expectations.
Thanks again for the recommendation. We look forward to your next visit with us, take care!
Buying lvt for our kitchen
The gentleman in the store was very helpful and he even gave me a refund when i realised I could get money off for being nhs staff . Looks lovely. It came in quickly
March 25, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Anne, thank you for taking the time to leave us a review!
Its great to hear that our Hazel Grove store was able to meet your expectations and provide you with a 5 star experience.
We hope that we get the opportunity to assist you again in the future.
All The Best
The United Team
Always do the business
Have used these guys multiple times
Never have to wait very long for fitting and they always come when they say they will
Very easy to do business with
April 3, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Chris, thank you for taking the time to leave us a review!
Its great to hear that our Hazel Grove store was able to meet your expectations and provide you with a 5 star experience.
We hope that we get the opportunity to assist you again in the future.
All The Best
The United Team
United Carpets great service
United Carpets were great from start to finish. No hard sell, just efficient and friendly. We are very pleased with our carpet and will order again in the future. Highly recommended
March 21, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Alison, thank you for taking the time to leave us a review!
We're so pleased to hear that our Hazel Grove store could meet your expectations and provide you with an efficient & friendly service.
We look forward to assisting you again in the future, take care!
Nice friendly staff no pushy salesman…
Nice friendly staff no pushy salesman prompt delivery and fitting great choice
March 18, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Jason, thank you for taking the time to leave us a review!
We're so pleased that our Hazel Grove store was able to meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future, take care!
Good service great advice quality…
Good service great advice quality product at a good price would recommend
April 2, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello DW, thank you for taking the time to leave us a review!
We're so pleased that our Hazel Grove store could meet your expectations and provide you with a great service.
We hope that we can assist you again in the future, take care!
Good Service
The team in the shop were very helpful , left us to look round without pestering. When we had questions , they were very knowledgeable regarding the type o carpet we needed and gave us a price straight away .
It was done in under 2 weeks , measuring , ordering and fitting .
March 9, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Kb, thank you for taking the time to leave us a review!
We're so pleased that our Hazel Grove store could meet your expectations and provide you with a positive, knowledgeable service.
We hope that we can assist you again in the future, take care!
Excellent experience from start to finish
Excellent from start to finish.
Good choices, great prices and professional helpful staff - from showroom staff to fitters (for carpets and vinyl).
Thank you - a very satisfied customer.
February 27, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Mrs Sills, thank you for taking the time to share how our Hazel Grove store did!
Its so great to hear that they made your experience with us excellent from start to finish.
We hope that you love your new carpets and vinyl, take care!
The carpet hasnt been fitted yet
The carpet hasnt been fitted yet. Its not until Thursday 3rd April its been fitted whilst im on holiday and my daughter will be at home.
March 31, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Rachel,
Thankyou for taking time to leave us a review.
We look forward to assisting you with your project.
The United Team
Great service
Great service, advice and pricing and to that a great fitting service and there is nothing more to add. Other than we will be back for our next project as we work our way through the house a step at a time. Date is aprox
February 28, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Edward, thank you for taking the time to leave us a review!
We're so pleased to hear that our Hazel Grove store could meet your expectations and provide you with such a positive service.
We look forward to assisting you with your next project, have a fantastic day!
New carpet for lounge stairs and landing
The man in the shop was extremely helpful. Also the fitters came when they said they would a did an excellent. There was a minor problem with stairs and they came back 10 days later with a nrw piece.
Altogether excellent service
March 6, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Les, thank you for taking the time to leave us feedback!
Its great to hear that our Hazel Grove store could make your experience with us a positive one, providing you with an excellent service.
We hope that you love your new carpet, take care!
Great assistance choosing the flooring…
Great assistance choosing the flooring in the shop. Very nice gentleman installed in good time, very neat. Happy with price.
February 3, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Barbara, thank you for taking the time to leave us a review!
Its great to hear that our Hazel Grove store could meet your expectations and provide you with a positive experience.
We hope to assist you again in the future, take care!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.