No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
Company replied
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See what reviewers are saying
We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... See more
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Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... See more
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We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
33 Buxton Road, SK7 6AF, Stockport, United Kingdom
- 0161 456 7509
4.6
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Good quality carpet at a cheap price. Fitters were lovely lads.
March 7, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi, thank you for taking the time to leave us a review!
We're so pleased that our Hazel Grove store could make your experience with us a positive one.
We hope you visit again in the future, take care!
Good quality products but prep could have been better advised as affected the finish
The carpet and underlay are exactly what I ordered, I had stairs and landing carpet fitted and asked for no joins in the landing. However I have a join in the T section of our landing. And if the fitter that measured up or the salesman had told me the floorboards would be viable through the carpet once fitted I would have had the floor over boarded before fitting. It is now too late to do this as the carpet and under lay has been glued down.
February 11, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Nikola,
Thankyou for taking time to leave us a review.
The team have tried to get in contact regarding this matter and want to resolve this for you as soon as possible. If you can email any pictures of your flooring to customerservice@unitedcarpets.net or get in contact with the store we will be able to escalate this for you.
Kind regards
The United Team
Salesman very helpful and…
Salesman very helpful and knowledgeable. Fitting service excellent.
January 23, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Kenneth, thank you for sharing with us how our Hazel Grove store did! We're so glad they could make your experience with us a positive one, and that the independent fitters did an excellent job.
We hope to see you again in the future, take care!
Excellent customer service
Excellent customer service, great price, professional fitting. Definitely recommend. Thank you 👍
February 13, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Alex, thank you for taking the time to leave us feedback!
We're so pleased to hear that our Hazel Grove store could meet your expectations and provide you with excellent customer service.
Thanks again for the recommendation, take care!
3rd carpet from here and the service…
3rd carpet from here and the service and support is excellent.
January 11, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Matthew, thank you for taking the time to share with us how our Hazel Grove store did!
We're so pleased to hear they could provide you with an excellent service.
We hope you love your new carpet, take care!
Very good service and people were very…
Very good service and people were very helpful when choosing the carpet to having it fitted. Will be using them again in the future.
January 15, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Nick, thank you for taking the time to leave us a review!
We're so glad to hear that our Hazel Grove store and independent fitters provided you with a positive service.
We look forward to seeing you again in the future!
This is a great shop to get carpets…
This is a great shop to get carpets from as staff are friendly knowledgeable and not pushy! The Chaps fitting our carpets worked hard and did a great job again friendly and approachable. Thank you to the team at united carpets and beds Hazel Grove.
January 23, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Annette, thank you for taking the time to leave us a review!
We're so pleased to hear that our team at Hazel Grove and independent fitters could meet your expectations and make your experience with us a positve one.
We hope to see you again in the future, take care!
Excellent service.
Excellent service, very patient staff. A good range of stock in store. Nothing was a problem- even my late arrival at the store.
January 30, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Carole, thank you so much for taking the time to leave us a review! We're so pleased to hear that our Hazel Grove store could make your experience with us a positive one and provide you with an excellent service. We hope to get the chance to assist you again in the future, take care!
Bedroom carpet
Carpet fitter Nick, was prompt, friendly and did an excellent job. Carpet is good quality.
January 15, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Deborah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters and love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Always used United carpets and beds
Always used United carpets and beds. They’ve carpeted our whole house and can’t fault the staff in store at all. However the fitters we had this time weren’t the best. Understandably there was snow on the ground but the way we were spoken to and how rude they were when fitting the carpet has let it down and completely put me off using them again.
January 9, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Abbie,
Thankyou for taking time to leave us a review.
We are delighted to hear that you have once again returned to United Carpets and Beds.
In regards to your fitting experience with our independent fitters we are disappointed to hear about the service you received. All of your feedback will be passed onto management for review and if you have any further information please contact us: customerservice@unitedcarpets.net or get in touch with the store direct.
Once again, thankyou for taking the time to leave us a review.
The United Team
Excellent service and craftsmanship
Excellent service and craftsmanship. Delivered on time and fitted excellently. Thank you.
January 7, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Steven, thank you for taking the time to leave us a review! We're so glad our Hazel grove store could provide you with an excellent service. We hope to get the opportunity to assist you again in the future!
Cant thank Martin enough for great…
Cant thank Martin enough for great customer service and support with helping out. Great prices and lovely carpets. I will lbe back again. Forgot the fitters name but he was absolutely spot on. Very professional and fast at his job. Absolutely spot on.
December 20, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi David, thank you for taking the time to leave us a review! Its great to hear that our Hazel grove provided you with such great customer service! We hope you love your new carpet!
5 stars!
Great service
Helpful staff
The fitters were great as well
No issues or snags!
Will be back next month for the new carpet :)!!!
December 28, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Hannah, thank you for sharing with us how our Hazel Grove store did! We're so glad they was able to provide you with a positive service with absolutely no issues. We look forward to seeing you next month!
Would highly recommend.
Flooring looks great, was a nice easy process throughout and all the guys were excellent throughout. I had a slight issue with a creak in one part of the kitchen which I wasn't sure to phone up about, I did and they came round and sorted it in a really short space or time. Overall top quality service, would highly recommend.
- Kristian (Caledonian Gardens)
January 13, 2025
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Kristian, thank you for taking the time to leave us a review! We're so pleased to hear that you're happy with your flooring. We're sorry to hear that there was a slight issue, but its great to know that our team at Hazel Grove quickly rectified this for you leaving you with a overall top quality service. We hope to see you again next time, have a fantastic afternoon.
Really happy with the service from…
Really happy with the service from buying the carpets and lvt flooring in store to the installation. Everything was spot on. Would recommend and use again.
December 18, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Gary, thank you for sharing with us how our Hazel grove store did! We're so glad they could provide you with a positive service. We look forward to seeing you next time.
Vinyl fitting
Great quick quality service. Friendly staff.
Fitter was really good.
December 14, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Ray, thank you so much for taking the time to leave us such a positive review! We're so glad our Hazel grove store could meet your expectations!
Excellent service and quality
My carpet has transformed my master bedroom. It is so comfortable to walk on with bare feet, and the colour and quality are exactly what I wanted.
I have purchased from here before and will definitely do so again.
Staff were very helpful when I was in the store, and took lots of trouble to help me with my choice.
November 21, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Bernadette, thank you for taking the time to leave us a review! We're so glad our Hazel grove store could meet your expectations!
United Carpets amazing!
United Carpets were absolutely amazing both in store and fitting. Incredibly lovely staff and fitters, as well as being expertly helpful when choosing the right carpet for me and my home. If any flooring needs to be done again in my home I will use United Carpets again! Couldn’t recommend them enough!
November 29, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Caitlin, thank you so much for taking the tine to leave us a review! We're so glad our Hazel Grove store could help you find the perfect carpet for you and your home. We look forward to assisting you again in the future! Take care and have an amazing Christmas.
Excellent quality and service
Our recent purchase was the 4th carpet we have bought in recent years from United Carpets Hazel Grove. Every time I go to this store the service is excellent and is delivered by very helpful and competent staff all at a fair price. The quality of the carpets and fitting service is also excellent, I highly recommend them to anyone needing a new carpet.
November 28, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Phil, thank you so much for taking the time to leave us a review! We're so glad that our Hazel grove store made your experience with us a positive one! We hope to assist you again in the future, take care.
Great Service
It was the first time I had been to United Carpets and beds. I bought a bed and the assistant was very helpful as I wanted the bed in a different colour to the one in the store. The bed was delivered taken up stairs and put together. The plastic was taken away.Great Service. I will certainly use them again.
November 8, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Katy, thank you for taking the time to leave us a review! We're so glad to hear that our Hazel Grove store made your 1st experience with us a positive one, we hope to get the chance to assist you again in the future!
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