No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
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See what reviewers are saying
We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... See more
Company replied
Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... See more
Company replied
We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
33 Buxton Road, SK7 6AF, Stockport, United Kingdom
- 0161 456 7509
4.6
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stair carpet
Asked for the same carpet for the stairs that I have in the lounge and they were able to do this. Fitting and delivery arranged promptly. The fitter was very efficient. Very pleased with the purchase
November 15, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Kevin, thanks so much for the 5 stars! its great to hear that our Hazel Grove store provided you with such a quick and efficient service. We hope you have a great Christmas, thank you again!
Good guilty of carpets fitted on the…
Good guilty of carpets fitted on the day you said fitter friendly and professional
November 1, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Gina,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Very pleasant and helpful in store
Very pleasant and helpful in store, booked in fitting within a couple of weeks. Will certainly go again.
November 14, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Gareth,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and get you booked in for fitting within a couple of weeks.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Very pleasant and helpful in store…
Very pleasant and helpful in store staff but was not impressed with having to pay in full upfront
November 27, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great in-store experience with the team able to assist you. All of your feedback will be fed back to management for review.
All the best,
United Carpets & Beds Hazel Grove
Carpet and bed
Carpet and bed came and was fitted when expected. Will definitely use again
October 22, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Zoe, thank you for sharing with us how our Hazel grove store did! We're so glad to hear they was able to meet your expectations, we look forward to seeing you again!
Great choice
Great choice, good price, and Alan is a great fitter. We are really happy with our hall stairs and landing.
October 23, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Janet, its great to hear that our Hazel grove store was able to provide you with such a positive experience! We're so glad to hear that your happy with your new stairs and landing carpet. Thank you for the recommendation!
Very helpful staff and not pushy but…
Very helpful staff and not pushy but happy to spend time with the customer.
October 25, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Louie, thank you so much for taking the time to let us know how our Hazel Grove store did! Its great to hear how helpful our team was when assisting you, we hope to see you again in the future!
Good service
Good service, good price and delivered and fitted perfectly when agreed
October 11, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Chris, We're so happy to hear your experience with our Hazel Grove store was a positive one! We appreciate you taking the time to let us know how we did, thank you!
Great service. Lovely carpet.
From being helped in the shop to the carpet being fitted was simple. All went to plan and timescales. Carpet has exceeded expectations.
August 20, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Kat, Thank you for sharing your experience with us, we love to hear about how we did! Its great to see the service our Hazel Grove store gave you was quick and efficient and could meet your expectations! We hope you love your new carpets.
5 star quality & service …
Glen and his team were excellent.They were professional and friendly and even moved the fitters so I could have my carpet fitted sooner.
October 1, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Good afternoon Justy, Thank you so much for your kind review! Its wonderful to hear you recieved such a quick and efficient service from our hazel Grove store. We hope you love your new carpets!
Fabulous from start to finish.
Fabulous from start to finish.
I'm so pleased I've got a clean new carpet.
Fantastic customer service, lovely people did the fitting.
I'm definitely going to buy carpets from here again.
September 20, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello Dolly, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!
Great fast experience at a good price
Great fast experience at a good price. Thank you.
September 2, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Natalie, thank you for the 5 star review! We're happy to hear you had such a great experience with us at United Carpets and Beds!
A really professional job done!
When I bought my carpet from United Carpets and Beds I wrote a positive review. The staff couldn’t have been more helpful.When It came to fitting the carpet and my vinyl for the kitchen Johnny and Nick were fantastic. They did.a first class job and were very tidy. I couldn’t really fault them in any way. I would have no hesitation in using United Carpets and Beds again when I get more done to my house. Obviously I would highly recommend them to anyone thinking of buying a carpet or vinyl and having them fitted.
September 27, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi David, firstly Thank you for taking the time to leave us a review! its great to hear how helpful our staff was, and we're so glad our fitters exceeded your expectations. Thanks again for the recommendation, we look forward to assisting you next time!
Glen was an absolute star
Glen was an absolute star. I needed a carpet last min for ma stand I was doing at a show and he sorted it just in time. So helpful and I would never use another carpet shop.
September 26, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Melissadrabble, thank you for your kind review; we are happy to pass along your comments to the team here at United Carpets and Beds Hazel Grove! We look forward to helping again in the future. Take care!
Competitive pricing and knowledge staff…
Competitive pricing and knowledge staff - the fitter was courteous and did a fabulous job - Thank You
August 26, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Dave,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
I wrote a review on Google and they…
I wrote a review on Google and they replied with a load of lies. Telling customer they sorted our issue they caused within 24 hours which they didn’t as the manager glen was on holiday! A lot of lies to make the company look better than it actually is! It was over a week before everything was sorted
the quality of work produced was awful considering we paid over £3700.00 … for a botched job.
The flooring was like a trampoline and still half is. The fitting manager came out to view the flooring and took half of it up and fitted it again due the work being massively uneven. Had to pay for the screeding under even tho was was advised this wasn’t needed.
The beading was left incomplete. I have images which I’ll be adding later.
The measurements for the carpet were done wrong, so again someone had to come out to fit more carpet.
It’s inconvenient for people have to gain access to the property so many times. If it was done properly in the beginning it would have been ok. Overall I wouldn’t use united carpets again due to the massive inconvenience and the quality of work that was produced was terrible. The same thing has happened again! poor communication between united carpets and the people that fit the flooring. Terrible service and spent thousands!!!
August 8, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Thank you for taking the time to leave your feedback about your experience with our store. After a thorough investigation and numerous contacts between yourself, our customer service team and management I can confirm that you have now agreed to and received a full resolution to the issue you have raised.
We work very hard to ensure that all customers are 100% satisfied with their experience with us. On the rare occasion that we do face any issues with the work delivered, we are always keen to reach a speedy rectification and resolution. I am happy to see that on this occasion we were able to achieve a resolution for you.
Thank you again for taking the time to leave your review and for shopping with United Carpets and Beds.
The fitters are first class
The fitters are first class. Just completed the Kitchen and Bathroom. Just got Bedroom, Living room & Hall to do. I would recommend United Carpets to everyone. The staff at Hazel Grove, Stockport are amazing. They go all out to make everything come together
September 25, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hello John, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Carpets delivered and fitted no fuss on…
Carpets delivered and fitted no fuss on time very happy.
August 21, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Andy
Thanks for taking the time to leave your feedback.
Your kind comments will be passed onto the store.
Kind Regards
United Carpets and Beds
All done in one day.
All done in one day.
Friendly hard working fitters
Left everything neat and tidy
August 2, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Ian,
Thankyou for leaving us a 5 star review.
We are happy to hear you had a great fitting experience with our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
No high pressure salesperson....
No high pressure salesperson....
Helpful advice when requested
Ease of ordering.
July 10, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Freddy,
Thankyou for leaving us a 5 star review.
We are happy to hear the team was able to advise you on our huge range of products and make the ordering process easy!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
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