No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
Company replied
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No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
Company replied
We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... See more
Company replied
Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... See more
Company replied
We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

33 Buxton Road, SK7 6AF, Stockport, United Kingdom
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Great product, second time I have placed an order. Alan the fitter is so friendly. A neat worker and assisted with moving some stuff around. Happy Customer.
United Carpets Hazel Grove, Stockport

Reply from United Carpets & Beds - Hazel Grove
10/10.
The guys were really helpful in the showroom and even let us borrow a few tester samples to see what they'd look like at home. Laminate was fitted quickly, perfectly, and they left the place spotless. Will be back again
when my living room needs doing,so definitely recommend!

Reply from United Carpets & Beds - Hazel Grove
I have not received this item.
Have taken a day off work to be told after I enquired about approximate delivery time that it hadn’t been put on the van and wouldn’t be delivered today

Reply from United Carpets & Beds - Hazel Grove
Excellent service and great value. We came away thinking how good was that! We were given really sensible advice from the knowledgeable staff, with no feeling of being "sold to". We would thoroughly recommend and I'm sure we will be buying our next carpet from them.

Reply from United Carpets & Beds - Hazel Grove
10/10 from sale to fitting.
Really helpful in store in assisting us finding the best carpet for our soon to be babies room. Very affordable.
Fitting: gave us a call before arriving and was complete within the hour.
Thanks!

Reply from United Carpets & Beds - Hazel Grove
Your saleman was polite and listened to our need.he worked our carpet size out and organised the fitter to come to our home at the right time.
The fitter did a great job fitting the carpet and was very clean and tidy.

Reply from United Carpets & Beds - Hazel Grove

Reply from United Carpets & Beds - Hazel Grove
Excellent customer service by the staff in the shop, really good communication by the delivery guy. An all round great experience from United Carpets and Beds

Reply from United Carpets & Beds - Hazel Grove
Very helpful, knowledgeable staff in store. Welcoming, friendly feel to the store. Competitive pricing. (10% discount for NHS staff is also very welcome - thankyou!) Fitter was polite and tidy, did a great job. We are really pleased with our new living room carpet and would definitely recommend to others and use again.

Reply from United Carpets & Beds - Hazel Grove
Fantastic company. Really great staff and my lino was fitted quickly and perfectly. Highly recommended

Reply from United Carpets & Beds - Hazel Grove
Very pleased with every aspect of the purchasing & fitting of our carpet.
Great price, great carpet & a great fitter. Would highly recommend
Thank you

Reply from United Carpets & Beds - Hazel Grove

Reply from United Carpets & Beds - Hazel Grove
Recently bought carpet from here and very happy with the service from start to finish. Spoke to 2 lovely gentlemen on separate occasions and both nice, honest and normal. A breath of fresh air - unlike some other big chains locally whose staff are questionable to say the least.
Would recommend and will be purchasing from here again in the future.

Reply from United Carpets & Beds - Hazel Grove
The man in the shop was very helpful with advising us which carpet to go for. It was then fitted the next week and again the fitter was very nice. So all good.

Reply from United Carpets & Beds - Hazel Grove
Very helpful and friendly would definitely recomend

Reply from United Carpets & Beds - Hazel Grove
Glen helped with choosing the carpet that has now been fitted and looks as good as it did in the shop. All very happy.

Reply from United Carpets & Beds - Hazel Grove
Great price on quality carpets, fitted quickly but as two jobs to suit our refurbishment plans

Reply from United Carpets & Beds - Hazel Grove
Excellent from start to finish, great service at the showroom and a friendly efficient knowledgeable carpet fitter 😊

Reply from United Carpets & Beds - Hazel Grove
The guy who screeded floor was very professional and talked me thru the process. The guys that fitted the vinyl also professional, clean and tidy job.

Reply from United Carpets & Beds - Hazel Grove
Great company good service excellent prices compared to other companies. The carpet fitter was absolutely amazing such a nice man I think his name was Paul. Definitely will use them again

Reply from United Carpets & Beds - Hazel Grove
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