No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... See more
Company replied
Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... See more
Company replied
We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
33 Buxton Road, SK7 6AF, Stockport, United Kingdom
- 0161 456 7509
4.6
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service in the shop and by the…
Great service in the shop and by the fitters - cheerful/ happy at their work .
January 8, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Linda,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the in-store and fitting team.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Hazel Grove
Always had great service from this…
Always had great service from this store and friendly staff
January 18, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Victoria,
Thankyou for leaving us a 5 star review.
We are happy to hear that you once again received great service from the team at United Carpets & Beds Hazel Grove.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Great service would recommend.
January 22, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Martin,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team at United Carpets & Beds Hazel Grove and that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Has been fitted perfectly looks…
Has been fitted perfectly looks fantastic down and has a fantastic feel too it ,fitter took his time to fit it done an excellent job.
January 16, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Joan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience and love your new flooring!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Carpet purchase whilst doing walk.…
We purchased our carpet after first going into another carpet retailer on the A6, we thought they were expensive even though they had a sale on. We were pleased with the price and quality of said purchase and wouldn't hesitate to recommend them to others.
January 7, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Graham,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Hazel Grove with our team able to get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Great assistance from the showroom in…
Great assistance from the showroom in selecting the correct grade carpeting for what we wanted.
The fitters were spot on and did a fantastic job!
January 30, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team being able to advise you on the best carpet for you.
We look forward to assisting you again soon with your next project.
All the best,
United Carpets & Beds Hazel Grove.
Large variety of stock on display
Large variety of stock on display. Pleasant staff.
January 15, 2024
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Hazel Grove with our huge range of flooring to choose from.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Everyone is always very helpful
Everyone is always very helpful, and knowledgeable.
Better carpets than other showrooms that we looked around.
Prices are reasonable too.
November 26, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Sally,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service at United Carpets & Beds Hazel Grove and that you had a huge range of carpets to choose from at great prices.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Professional service
Professional service. Good prices. Quality carpets. Polite staff
December 16, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Mrs Toft,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team at United Carpets & Beds Hazel Grove and that you love your new carpet that you got at a great price.
We look forward to assisting you again soon.
United Carpets & Beds Hazel Grove
Reply from United Carpets & Beds - Hazel Grove
Hi Christopher,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received fantastic service from our expert sales team at United Carpets & Beds Hazel Grove and that you love your new carpet.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Hazel Grove
We dont often do reviews!
From beginning to end United carpets delivered exactly what they promised.
Staff were helpful, not pushy at all and helped us decide on a quality carpet that is perfect for our needs.
The carpet fitter , Alan , did an excellent job , just as they told us he would do ... definitely go here we will be doing again.
Karen and Andy Crowther.
December 30, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Karen and Andy,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great in-store experience with our expert sales team at United Carpets & Beds Hazel Grove as well as a great fitting experience with Alan.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Hazel Grove
Great staff very helpful and friendly…
Great staff very helpful and friendly easy quick quote and very affordable prices
November 2, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Louise,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team at United Carpets & Beds Hazel Grove.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hazel Grove
Excellent service.
October 29, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Jennifer,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received excellent service at United Carpets & Beds Hazel Grove.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Hazel Grove
I can't say enough good things about…
I can't say enough good things about united carpets. They gave me fantastic advice and great deals. The fitters were all lovely fast and made an amazing job. The carpets are lovely and have made such a difference to my home. Also had a great laugh and even got a mince pie, thank you all I can't fault anything and will recommend you to all I know and even those I don't. Thanks again.
November 8, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Yasmin,
Thankyou for leaving such a wonderful review. All the team at United Carpets & Beds Hazel Grove love to hear such great comments about our products and services. We are delighted you had such a great in-store experience (with mince pies) and a great fitting experience with your new flooring!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Hazel Grove
Very friendly staff and very helpful…
Very friendly staff and very helpful staff.
October 25, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Martin,
Thankyou for leaving us a 5 star review. We are delighted that you received great customer service from the United Carpets & Beds Hazel Grove Team.
We can't wait to assist you soon.
All the best,
United Carpets & Beds Hazel Grove
Great friendly bunch
Great friendly bunch, great job done and fair price
October 9, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi,
Thankyou for leaving us a 5 star review. All the team love to hear such great feedback about our products and services.
We look forward to assisting you again soon.
United Carpets & Beds Hazel Grove
Great experience
Had a carpet fitted by United carpets Hazel Grove really pleased with the quick service and cuorteous fitter Alan nothing to much trouble. We also had a bed from them too. Again nothing too much trouble assembled it all. I will also add communication was excellent. Thanks again United carpets Hazel Grove Andrew Cyprys
October 21, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Andrew,
Thanks for taking time to leave us a review. All of the team at Hazel Grove love to hear such wonderful feedback about our products and services.
We can't wait to see you again soon.
All the best,
United Carpets & Beds
Excellent customer service in store…
Excellent customer service in store then their fitters were lovely too! Wouldn’t go anywhere else now!
September 4, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Only one person letting the review down
Started excellent and Chris was very responsive. The fitting was booked in Quick…unfortunately when looking at the vinyl, I could see it wasn’t stuck down properly, and I wasn’t happy at all. I spoke to Chris who again was prompt with his response, and sent the fitter back to sort the floor. The fitter was rude and grumpy, spoke to me very short and huffed and puffed muttering under his breath. I could not wait for him to leave. Looked again and within days was lifting. Contacted Chris, who again was extremely helpful and apologetic and said he would send another fitter. Wow what a difference. The fitter was called Paul, I Opened the door to a big smile and straight on the job to rectify the problem. He was polite and did a fantastic job, even with my toddler running in and out.
October 6, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Good afternoon,
I'm really sorry to hear that your fitting experience with us was not up to our normal high standards.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
Thank you for taking the time to leave us your feedback.
The United Team
Hazel Grove branch brilliant
We used the Hazel Grove branch and Glen and his team were excellent, customer service outstanding. Great choice of carpets too.
We had numerous initial problems with the fitting on our open stairs but this was eventually solved thanks to Glen’s efforts hence the 5 stars not 2!
Special thanks also to Paul the fitter who was amazing. His attention to detail was brilliant and his work very neat, nothing was too much trouble for him.
We will definitely use them again, stairs and landing look amazing.
September 28, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.