No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... See more
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We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... See more
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Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... See more
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We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
33 Buxton Road, SK7 6AF, Stockport, United Kingdom
- 0161 456 7509
4.6
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Johnny from the hazelgrove branch…
Johnny from the hazelgrove branch fitted my hall stairs landing
I would highly recommend he's done a fantastic job and respected our home as well excellent service all round even in the shop when ordering 👏
March 18, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Claire
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Helpful staff
Helpful, friendly staff in store and the fitter. Everything went to plan, no issues. We have used the company a number of times, and will do again in the future.
December 22, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Great service
Rick at Hazel Grove branch was brilliant. Very kind, helpful & patient. The 2 guys who came today to fit the vinyl in my kitchen & bathroom did a great job and were really nice. Would recommend all day long - excellent service & good price. Many thanks to all
February 9, 2023
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Audrey
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Great service with carpet install
Great service with carpet install in two bedrooms, turned up bang on time and ensured the space was cleaned once they finished. Would definitely recommend and use again 👍
November 17, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Michael
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Stockport Branch Great Service
United carpets were recommended to me by a neighbour, I am glad I decided to use them. very polite on the phone when I asked for quote, and when he took my order.
The carpet fitter was very polite, and carpet looks great. I will use again.
thank you
December 15, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Eddie
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Fantastic salesman
Fantastic service...I only bought a cheap piece of carpet but it would not fit in my car. Rick the salesman kindly carried it to my house..Will definately be back! Thanks Rick.
December 9, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Alison
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great job!
We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan did a great job. We found the price to be very reasonable and will go back to them when we next need new flooring.
December 3, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Ms Beaton
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Poor supply, excellent fitting.
One star for the supply,five stars for the fitting.
Because we wanted a pattern match for our hall, stairs and landing, we paid for a silly amount of carpet. We suggested how this could be cut to leave us a single, large piece of carpet. We had the area measured and were told it would be cut at the warehouse.
The fitter arrived with the carpet which hadn't been cut to size. After struggling for an unnecessary amount of time, with a 4 metre wide carpet, he eventually managed to complete the job.
It looks excellent and feels fantastic, but now I have about 3 rug sized offcuts and a bin full of useless bits. Not the large offcut I was expecting.
November 17, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Good Afternoon
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
The guys in the shop were very…
The guys in the shop were very knowledegable and helpful. This is the third time I have bought from them recently. The massive selling point also is that I could borrow samples for a couple of hours, which you cannot do at the big carpet retailers, so they missed all my sales. Fitters were great, on time, professional and quick
November 27, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Jackie
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Review laminate flooring
Callus and Luke have done a lovely job fitting my new laminate flooring in the boxroom. They took about two hours and never stopped for a brew. Afterwards they cleared up all the waste.
October 6, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Dave,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Service good polite friendly helpfull
Service good polite friendly helpfull
Price was good
Daughter had her carpet fitted from here did a good job and fast
Can recommend
September 2, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Norman,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Best carpet experience yet!
We used United Carpets (Hazel Grove, Stockport) for the first time last month. We'd had multiple bad experiences with previous sellers and carpet fitters and were hoping to change the trend.
We were pleasantly surprised when we visited United Carpets. They worked everything out to our budget and threw all of our requirements in (carpet, underlay, grippers, door plate and fitting) to match the budget. An experience I've never had before!
The day of the fitting rolled round, and the fitter was super efficient, kind and had the room fitted in 50 minutes.
There was no mess, and no damage left which we have experienced previously.
We will be using United Carpets Stockport again! Thank you for a very pleasant experience!
September 16, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Laura,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service very helpful staff at…
Great service very helpful staff at Hazel Grove really reasonable prices ,always go to united carpets for flooring best around,and lovely fitting staff too very polite and friendly
August 25, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Deborah,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service and excellent job
Staff friendly and helpful in the shop. Gave a good deal and the fitter was brilliant and did a great job
October 6, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi Anthony,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
From the service in the shop to the…
From the service in the shop to the fitters everything first class.
August 25, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Good Morning Bill,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
5* service.
From choosing carpet in showroom to having the carpet fitted great smooth process no hassles 5* service!
August 2, 2022
Unprompted review
Reply from United Carpets & Beds - Hazel Grove
Hi
Thank you for your kind review, we appreciate you taking the time to share your thoughts on our company. Providing an excellent level of service to our loyal customers is something that is our top priority and seeing your happiness reflected in this review is very pleasing.
Best regards
The United Team
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