I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
Company replied
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I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
Company replied
Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.
Company replied
Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more
Company replied
Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom
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The gentlemen in the shop were very accommodating and helpful and really made us seem appreciated. Would recommend them . The fitter came on time and did a good job too.

Reply from United Carpets & Beds - Hull Boothferry

Reply from United Carpets & Beds - Hull Boothferry
Massive thank you to Craig for all his help and advise, he has got us exactly what we wanted and needed.
We will be coming back when the next room is due for a new carpet

Reply from United Carpets & Beds - Hull Boothferry
Excellent 5 Star from the start to finish. I bought wooden flooring from United Carpets, Boothferry Road, Hull. The floor staff were very helpful, not pushy, gave me lots of time to choose and take samples home to try. I have used United Carpets before and always had an exceptional experience. Lots of flooring to choose from and very good value for money. I wouldn’t hesitate to use again. Nick and Danny who laid the flooring are both very professional, highly skilled and take pride in their work. Arrived on time, got straight on with the job, cleaned up afterwards, and transformed my living room. I would highly recommend United Carpets, Hull 😊
Thanks Julie

Reply from United Carpets & Beds - Hull Boothferry
We always use Hull Boothferry United Carpets. Friendly advice. The guys know their product. The fitters are friendly, fast, efficient and tidy. Nothing to not like 👍🏼

Reply from United Carpets & Beds - Hull Boothferry
Fitted us in very quickly and carpet laid fast but Done right.
We have more carpet to be fit once we have decorated the room, left their card to contact them whenever we are ready.
Friendly guys

Reply from United Carpets & Beds - Hull Boothferry
Great service. Very informative staff. Would highly recommend

Reply from United Carpets & Beds - Hull Boothferry
Craig was amazing measured my house and provided amazing customer service

Reply from United Carpets & Beds - Hull Boothferry
Excellent customer service from Ray and Jay, thank you.

Reply from United Carpets & Beds - Hull Boothferry
Great customer service, really helped us out before Christmas in our new home!
Explained everything perfectly, great prices and really looked after us.
Thank you ever so much, we fully appreciate and recommend any future customers:)

Reply from United Carpets & Beds - Hull Boothferry
Right from the start Craig and his staff were friendly and helpful. No pressure to buy anything but lots of useful information. We decided to buy cushioned lino for the kitchen and our hallway, also underlay and carpet for our living room. Craig arranged for a fitter to come round to measure up that week. Two days later, he rang us with a quote, including fitting (also E mail invoice), which we agreed, including dates for fitting. As arranged, Alan and his oppo arrived on time to fit our lino and carpet. Both very friendly and professional. Did an amazing job and we are both over the moon with our new flooring. Thank you Craig and Alan. Merry Christmas to you all and we won't hesitate to recommend you to everyone we know.

Reply from United Carpets & Beds - Hull Boothferry
Wrong measurement written AFTER quotation and price agreement so couldn’t fit one of the carpets and I had to then wait for it to be ordered and fitted at a later date. Fitters damaged the wall paint in several rooms, rubbish left all over the house and every door removed and left off, extortionate prices for poor service! Wouldn’t recommend!

Reply from United Carpets & Beds - Hull Boothferry
Buying the carpet and the quality, surely was good. Afterwards, did not work with the carpet fitters as one came, measured and when the other fitter came, apparently he didn t like some aspects of the job and told us he would not to do. I had to contract a guy to pick up the carpet and another fitter who was ok with the job and did it with his mate, in less than 2 hours. Manager was apologetic and nice and as I said the quality of the carpet is really good and beautiful.

Reply from United Carpets & Beds - Hull Boothferry
Could not have been an easier transaction. We needed a carpet quickly. We were shown all that was available to take away immediately, including the roll ends. We decided on a roll end which suited our colour scheme, the guys worked out how much underlay and gripper we would need and was on our way home within 40 minutes with everything needed. The carpet we bought was fantastic quality for the price we paid.

Reply from United Carpets & Beds - Hull Boothferry
Great quality carpet and underlay. Fitted quickly and professionally.

Reply from United Carpets & Beds - Hull Boothferry
Great service from start to finish couldnt fault them will definately use them again

Reply from United Carpets & Beds - Hull Boothferry
I'm familiar with United Carpets as I have purchased a few carpets there over the years. Always helpful no nonsense sales techniques, plenty to choose from contemporary designs, great prices, excellent fitters.

Reply from United Carpets & Beds - Hull Boothferry
Very good service from purchase to fixing of carpet. The service was fast, they managed to fix our carpet before we moved into our new home. The carpet looks good in our home. Will highly recommend. Thank you

Reply from United Carpets & Beds - Hull Boothferry
Always helpful sales team & excellent fitting service. Have used this company couple times now & will continue for future work. Highly recommend.

Reply from United Carpets & Beds - Hull Boothferry
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