United Carpets & Beds - Hull Boothferry Reviews 

230
TrustScore 4.5 out of 5

4.6

96-98 Boothferry Road, HU4 6ER Hull, GB


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Rated 5 out of 5 stars

I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more

Company replied

Rated 5 out of 5 stars

Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.

Company replied

Rated 5 out of 5 stars

Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more

Company replied

Rated 5 out of 5 stars

Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom

  • 01482 566175

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(230)

1,911 reviews in the last 12 months

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Rated 4 out of 5 stars

Carpet salesman was great

Carpet salesman was great - not given five star as they don’t tell you they don’t dispose of carpet remnants and in my case there was a lot. Spent 4K in total and all the bags of cut offs they left were mixed with wood, canisters and underlay / all had to be sorted at the skip.

October 15, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Clive, thank you for your feedback.

We're pleased to hear that you had a great in store experience when visiting our Boothferry store.

We hope to get the opportunity to assist you again with any future projects, take care.

Rated 5 out of 5 stars

Good price and quick delivery

Good price and quick delivery, no issues with fitting

October 3, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi David, thank you for taking the time to share how our Boothferry store did.

We're so glad the team could meet your expectations and provide you with a 5 star service.

We hope to assist you with any projects in the future, take care.

Rated 5 out of 5 stars

Told them what I was looking for

Told them what I was looking for. Was shown a few different makes with the prices. Quick delivery and fitting

September 4, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Karen, thank you for your feedback.

We're so happy to hear that you're pleased with the service you recieved from our Boothferry store.

We hope to assist you again in the future, take care.

Rated 5 out of 5 stars

Great customer service

Went to the store said what carpet I wanted and were for in my house put me in the right direction of what sort of carpet I would need very helpful and straight forward.they also fitted my carpet within days very pleased with the service I received

August 4, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Wendy, thank you for sharing how our Boothferry store did.

Its a pleasure to hear that the team could help you find the right carpet for you and your home, and you recieved fitting within a few days after purchase.

We hope that you love your new carpet, and we hope to assist you again.

Rated 5 out of 5 stars

Fantastic service and competitive price

From grrat customer service in the show room to being so happy with the fitting as I feel they went above and beyond. I would and have recommended United Carpets and Beds to friends and family. In fact my sister is going in this week to purchase a carpet. I'm confident she will have the same experience as I did.

August 19, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Claire, thank you for leaving such kind feedback.

Its such a pleasure to hear our Boothferry store went above and beyond to meet your expectations and provide you with a fantastic service.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. From walking in the store the guys were lovely, from choosing carpet and underlay they advised me brilliantly. And the fitter he was lovely very professional. Fantastic definitely recommend

July 17, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Carly, thank you for taking the time to leave such kind feedback.

Its great to hear that our Boothferry store & independent fitter could provide you with a brilliant service from start to finish.

Thanks again for the recommendation. We hope to assist you with any future projects, take care!

Rated 5 out of 5 stars

Lovely quality stair carpet first class…

Lovely quality stair carpet first class fitter definitely recommend United carpets

July 9, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Victoria, thank you for taking the time to leave us a review!

We're so glad our Boothferry store and independent fitter could provide you with a first class service throughout the whole experience.

We hope to assist you again in the future, take care!

Rated 5 out of 5 stars

Great costumer service would…

Great costumer service would definitely recommend fitting 5 stars.

July 1, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Paul, thank you for sharing how our Boothferry store did.

We're so pleased they could provide you with great customer service.

Thanks again for the 5 stars. Have a fantastic day.

Rated 5 out of 5 stars

Nothing bad to say!

The customer service was great. Gave advice based on my needs. The mattress I purchased is so comfortable, like sleeping on a cloud, and was a great price! Would definitely recommend.

June 15, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Julie, thank you for contacting United Carpets & Beds.

We're so glad our Boothferry store could provide you with great customer service, and help you find the perfect mattress that best suited your needs.

Thanks again for the recommendation, we hope to see you again soon!

Rated 5 out of 5 stars

Highly recommend

Highly recommend, they are very professional, patient and helpful and helped me choose the best carpet from my selection to suit my needs best. They accommodated my short notice fitting date and the carpet, underlay and carpet gripper was fitted to high standards, it’s soft and comfy to walk on and looks great!

April 26, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Christine, thank you for taking the time to leave our Boothferry store a review.

We're so pleased to hear that they could help you find the perfect carpet that best suits your home and needs.

Thank you again for the recommendation, we hope you love your new carpet, take care!

Rated 5 out of 5 stars

We recently had new carpet fitted in…

We recently had new carpet fitted in our lounge. From start to finish United Carpets and Beds were totally professional, they arranged fitting, arrived at the stated time and did a really fantastic job. The carpet and underlay are such good quality and have totally changed the room. I would definitely recommend this company.

June 19, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Janet, thank you for taking the time to leave such kind feedback.

We're so pleased to hear that our Boothferry store could provide you with such a great experience from start to finish.

We look forward to your next visit with us, have a fantastic day.

Rated 5 out of 5 stars

Great company,friendly with lots of…

Great company,friendly with lots of advice .Very affordable price and a fast service

June 20, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Taylor, thank you for taking the time to leave us a review.

Its brilliant to hear that our Boothferry could provide you with a great service with lots of friendly advice and affordable prices.

We hope to assist you again in the future, take care.

Rated 5 out of 5 stars

Spot on

Great selection and speedy install, definitely recommend.

May 20, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello, thank you for taking the time to leave a review!

We're so pleased that our Boothferry store could meet your expectations with their great selection of products and speedy service.

Thanks again for the recommendation, take care.

Rated 5 out of 5 stars

The advisor at the carpet store was…

The advisor at the carpet store was helpful and very knowledgeable in our quest to choose the correct quality carpet for our living room.

July 13, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi, thank you for taking the time to leave us a review.

We're so pleased that our Boothferry store could provide you with a 5 star service that met all of your expectations.

We hope that you love your new carpet, take care.

Rated 5 out of 5 stars

Great service from start to finish

Friendly, efficient staff in the shop and with the delivery, picked the right bed and headboard for my requirements, delivered and erected on time, with updates on progress throughout the process,very happy

June 3, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Bob
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience with your recent bed purchase and the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Boothferry Hull

Rated 5 out of 5 stars

Great job fitted the carpet lovely job

June 16, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Paul,
Thankyou for taking time to leave us a review.
We are happy to hear that you love our new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hull Boothferry

Rated 5 out of 5 stars

Excellent service

Went quite unsure of what we were looking for and apprehensive due to a non related carpet fitter not doing a great jobs a long time ago. The 2 men serving sorry didn’t get there names were excellent. Thoroughly knowledgeable on products, delivery times etc, they both had a lovely manor and really approachable and made us feel at ease. Would highly recommend and definitely shop here again.

May 25, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Claire, thank you for leaving us feedback!

We're so pleased that our Boothferry store & independent fitters could make your experience with us a positive one.

We look forward to assisting you on your next project, have a fantastic day!

Rated 5 out of 5 stars

Excellent service from start to fitting…

Excellent service from start to fitting 5 star

April 11, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Mr Drury, thank you for taking the time to leave us such a kind review!

Its so great to hear that our Boothferry store could provide you with a 5 star service from start to finish.

We hope to have the opportunity to assist you again in the future, have a fantastic evening!

Rated 5 out of 5 stars

I have carpets and bed from them they…

I have carpets and bed from them they are absolutely fantastic always look after you going to the shop and they're always happy can't do enough for you

April 11, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Thank you for taking the time to contact us. We are glad that you enjoyed your experience in store. We hope to see you again soon for your next project.

Rated 5 out of 5 stars

United carpets are great

United carpets kept our small bedroom carpet until we were ready to have it fitted. Had the date I wanted and fitters were quick and looks great.

May 7, 2025
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Julie, thank you for taking the time to leave us a review!

Its great to hear that our Boothferry store was able to meet your expectations and provide you with a 5 star service.

We hope we get the opportunity to assist you again in the future, take care!

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