I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
Company replied
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I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
Company replied
Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.
Company replied
Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more
Company replied
Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom
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Replied to 99% of negative reviews
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Just very good throughout the all process. Open and honest when purchasing the carpets, including giving us many options with price and quality but also showing offers that would save money whilst not compromise on quality. Good communication and the fitters were polite and professional. Will use again

Reply from United Carpets & Beds - Hull Boothferry
Well it took nearly 6 weeks and when I kept ringing no one new anything about it was told to wait till the manager was in , the carpet is lovely and the fitters was very professional went above and beyond to help me .

Reply from United Carpets & Beds - Hull Boothferry
Chap came and measured 2 bedrooms and offered advice about a join that would be needed as one bedroom was fairly long. Rang me back the same day with a fair quote.i went in and ordered the carpets after looking at some samples and explained my budget. Carpets arrived within a couple of days and they fitted both bedrooms in under an hour. Would recommend and I'll be using them again for my living room and hallway carpets later this year.

Reply from United Carpets & Beds - Hull Boothferry
Polite efficient professional left no mess

Reply from United Carpets & Beds - Hull Boothferry
Very happy with staff at the store very helpful, and very friendly . But the fitting charge is a rip off we are pensioners and had prepared the kitchen took skirtings off kick boards and door of it’s a very small kitchen took the fitter no more then 40 mins to fit the vinyl 6 ft by 9ft flooring and charged us £75 for fitting .customer service wasn’t interested would not be shopping there again . And wish I had read more reviews

Reply from United Carpets & Beds - Hull Boothferry
We received excellent service from Lee. He was very helpful and we were very pleased with the price we paid for our carpet. Overall a very smooth transaction from order to delivery and fitting.

Reply from United Carpets & Beds - Hull Boothferry

Reply from United Carpets & Beds - Hull Boothferry
Great quality carpet at a good price, excellent fitting service, highly recommended

Reply from United Carpets & Beds - Hull Boothferry
From going into the store I was helped by the assistant answering my queries and explaining which type of flooring would be best for me. I was then left alone to browse and I found the product so he set up for the fitter to visit. The fitter quoted me prices and within a couple of weeks I had my lovely flooring. The fitters were so professional and did an amazing job in just 5 hours!

Reply from United Carpets & Beds - Hull Boothferry
We always use United carpets and have done our last two houses completely using their service. Craig is great, lots of knowledge and nothing too much trouble. Fitting is good and we know we can trust the whole process from start to finish

Reply from United Carpets & Beds - Hull Boothferry
The service we received was fantastic. We would definitely use them again and recommend them. Nothing was too much trouble the staff was first class ReallysorryDate is approximately i have forgottenthe date.. A massive thank you.

Reply from United Carpets & Beds - Hull Boothferry

Reply from United Carpets & Beds - Hull Boothferry
Good job but a shame they don't take the left overs away

Reply from United Carpets & Beds - Hull Boothferry
Great company...great advice and care...and honest... lovely guys ...very helpful..as always

Reply from United Carpets & Beds - Hull Boothferry
Had our home updated today. We asked for good quality, but low cost laminate. They delivered. Great fitting. Would I use again. Yes

Reply from United Carpets & Beds - Hull Boothferry

Reply from United Carpets & Beds - Hull Boothferry
Id highly recommend united carpets,great range for all budgets we never go anywere else graig and ian at the boothferry road store are great guys always helpful ,the store does a great range of beds to thanks guys

Reply from United Carpets & Beds - Hull Boothferry
Great staff in the showroom, very helpful in all aspects of buying and seamless delivery and fitting. The carpet is top quality and looks really good.

Reply from United Carpets & Beds - Hull Boothferry
Very helpful staff, but not pushy. Explained the differences between various linos.

Reply from United Carpets & Beds - Hull Boothferry
The staff in the shop were excellent to deal with very knowledgeable and prices were good. The fitters were also excellent and I couldn't be happier with the service provided by everyone

Reply from United Carpets & Beds - Hull Boothferry
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