United Carpets & Beds - Hull Boothferry Reviews 

230
TrustScore 4.5 out of 5

4.6

96-98 Boothferry Road, HU4 6ER Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more

Company replied

Rated 5 out of 5 stars

Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.

Company replied

Rated 5 out of 5 stars

Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more

Company replied

Rated 5 out of 5 stars

Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom

  • 01482 566175

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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1-star

No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(230)

1,911 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient friendly service and good…

Efficient friendly service and good value

December 1, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Helen, thank you for taking the time to leave us a review, we're so glad our Boothferry store could provide you with a positive experience with a efficient friendly service! Thank you again for the recommendation!

Rated 5 out of 5 stars

Honest advice great quality carpets and…

Honest advice great quality carpets and good service by the fitting guys would definitely recommend and will use again soon for bedroom carpet

November 30, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Leann, thanks for letting us know how our Boothferry store did! Its great to hear they provided you with honest advice and great quality carpets. We'll see you next time, take care!

Rated 5 out of 5 stars

Lots of carpets to chose from

Lots of carpets to chose from
various prices. Salespeople very helpful, once we'd chosen fitting was arranged. Fitters arrived when they said would and did a great job

November 22, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Julia, we're so glad to hear that our Boothferry store made your experience with us a positive one! Thank you so much for leaving us feedback.

Rated 3 out of 5 stars

Helpful shop staff

Helpful shop staff
Decent quality carpet for the price
Unfortunately not the best fitting with edges not straight and not edged with the adhesive

November 15, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Antony,
Thankyou for leaving us a review.
We are happy to hear that you love the quality of your new carpet! In regards to your fitting experience with our independent fitters if you have any further information please email us at customerservice@unitedcarpets.net.
Once again, thankyou for leaving us a review.
The United Team

Rated 5 out of 5 stars

The guys at the store was very nice and…

The guys at the store was very nice and helpful. And the other guys who installed our carpet was very nice and polite. I would recommend this place.

November 6, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Aliecia, thank you so much for taking the time to leave us a review! Its great to hear how our Boothferry store and team made your experience a positive one. We hope you love your new carpet!

Rated 5 out of 5 stars

Fantastic carpet for my stairs given…

Fantastic carpet for my stairs given all info I required to make my choice

October 8, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Janet, its great to hear that your happy with your stairs carpet! thank you so much for leaving us feedback!

Rated 4 out of 5 stars

Local, friendly and helpful.

Very easy process, went to both their stores and both was very helpful.
Only downfall was the carpet fitters they use, I'd of liked a text or email when they was to arrive. Just listed on the paper work as AM.
Carpet is still looking well, no issues so far.

October 21, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Lewis, we're so glad to hear that our Boothferry store made the process very easy for you and that your carpets looking good. Thank you for taking the time to leave us a review. We hope to assist you again next time!

Rated 5 out of 5 stars

Great experience

Really good company - Ray at the store was lovely and gave really good advice. Carpet fitted quickly and to a great standard. I’ve used them before and would always go back I really recommend.

November 1, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Olivia, thank you so much for taking the time to leave us a review! Its brilliant to hear how our Boothferry store provided you with such a great service! We look forward to seeing you next time.

Rated 5 out of 5 stars

Great experience

Great experience. The guys who helped us decide which flooring was most practical to the guys who installed it were amazing and professional. Would happy use this company again.

September 24, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Mark, Thank you so much for the 5 star review, its a privilege to hear our Boothferry store provided you with such a great service. We hope you love your new flooring!

Rated 5 out of 5 stars

Would highly recommend United Carpets & Beds

Couldn’t recommend the team at United Carpets and Beds more! Really helpful, great advice and super quick instsllation!

A big thank you to Craig, we couldn’t be happier with the quality of the carpets and the overall look!

We also got a very comfy mattress at a great price with very speedy delivery.

September 17, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello, Thank you so much for your kind words and feedback! We love to hear about all our customers experiences with us here at United Carpets. Its wonderful to hear you received such a quick and efficient service, and we hope we impressed you enough to see you again in the future!
All the best United carpets and Beds

Rated 5 out of 5 stars

Fantastic service from the start when…

Fantastic service from the start when walked into the store, the advice which wasn't at all pushy & speed of service. Very happy with my carpets & the fitters have done amazing job.

September 25, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Kerry, we're glad you had such a wonderful experience with us, and was made to feel comfortable in store. Enjoy your new carpets, and we hope to see you again soon!

Rated 5 out of 5 stars

We always go here

We always go here - no hassle and great prices. The guys are the best!

September 21, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hello Paul, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

Nice people

Nice people, nice carpets.
Just a good experience all round..would definitely recommend

August 14, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Anne, we are so happy to read such a great review about United Carpets and Beds Hull Boothferry Road! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Excellent service

Excellent service, prices, and can do attitude from employees.

September 18, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Kris,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent customer service from the team in-store.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boothferry

Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish would highly recommed fhem

August 3, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Anne,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team and that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hull Boothferry

Rated 5 out of 5 stars

Great honest service from shop and…

Great honest service from shop and fitters

July 4, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Andrew,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience and fitting experience with our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hull Boothferry

Rated 5 out of 5 stars

Excellent service-very friendly

Excellent service, knowledgeable, friendly and very kind to my elderly Dad

August 9, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hull Boothferry

Rated 5 out of 5 stars

Fantastic experience from start to finish

I have had a few carpets and beds and mattresses from here this year and the staff are so helpful and friendly, explaining processes and pricing from start to finish, set clear time expectations for beds etc which took longer and no issues at all

July 25, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Edward,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of beds and mattresses and go through our delivery process.
We look forwards to assisting you again soon.
All the best,
United Carpets & Beds Hull Boothferry

Rated 5 out of 5 stars

Brilliant advice on what carpet to buy

Brilliant advice on what carpet to buy, wasn't waiting long before the carpet fitters came , they did a great job for us , they were very polite, and very experienced in their work , highly recommended.

July 1, 2024
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Laurena,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring as well as getting you booked in for fitting whenever suitable for you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Hull Boothferry

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