United Carpets & Beds - Hull Boothferry Reviews 

230
TrustScore 4.5 out of 5

4.6

96-98 Boothferry Road, HU4 6ER Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more

Company replied

Rated 5 out of 5 stars

Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.

Company replied

Rated 5 out of 5 stars

Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more

Company replied

Rated 5 out of 5 stars

Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom

  • 01482 566175

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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1-star

No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(230)

1,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Great choice of carpets

Great choice of carpets, never felt pressurised in the saleroom. The fitting was arranged speedily and they fitters arrived on time working speedily to remove the old stair carpet and fit the new underlay and carpet. Feels superb every time I go upstairs. Thank you.

August 30, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Keith,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Recommended by a friend

Recommended by a friend. Plenty of choice, design/colour and price. No pressure from sales team but plenty of good advice when needed. Arrived well within delivery time expected and fitted by friendly team.

August 14, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Janet,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Lovely carpet

Lovely carpet, chosen from an extensive range. Ordered and soon as it came arranged fitting. The fitters were quick, although it was a small room. Very professional from choosing to fitting 2-3 weeks. NHS discount was a bonus too, that saving paid for the fitting.

September 11, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Helen,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Great service from United Carpets and team

Experienced salespersons with plenty of advice whilst in the shop, suggesting that our new carpet could be fitted without any joints in it as our old carpet previously had. We where in the process of redecorating our house and didn’t need the carpet fitting straight away, the store informed us when our carpet was delivered to store, but stored it for us until we were ready. We contacted the store for arranging a fitting date which was arranged promptly. The carpet fitters let us know the approximate arrival time on the day of fitting, arrived and measured the area, went to collect the carpet which had been cut to approximate size. We had 3 fitters to complete the fitting (Leons team) which was done professionally and with consideration of our newly decorated area.
Carpet looks great and we are very happy with the result.
Certainly would recommend to others

September 4, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Andy,

We delighted that you had a great experience with our knowledgeable store team and fitters!

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Fantastic Sales Guys!!!

Staff at Boothferry are very knowledgeable in what they do. Rang them to enquire and popped into store. After already buying our bedroom carpet we took our daughter in law in. The guys were fab. He explained what the purpose of an underlay does and how it changes the feel of a carpet. Quoted for a bedroom.
Certainly not aggressive like a previous post. Credit to the company! Keep up the good work!!!’

September 2, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Lianne

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Brilliant staff at the Boothferry road…

Brilliant staff at the Boothferry road store. Went in looking for a new bed and mattress, Jay helped and advised me to choose the mattress most suited to me by having me try out several varying mattresess from soft to hard and left me to choose. the advice given was most helpful as i now sleep better. The bed arrived and was put together by specialist staff which was a great help.A great thank you to them all there in the Boothferry Road branch..

July 20, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Norman

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Good carpets

Good fitting team and worked hard fitting both sets of stairs, landing and hallway. Although put wrong grippers down originally to what I bought for doorways, came back and rectified, Carpets lovely quality and so too the vinyl. Good service whilst in the shop and a lot of choice. Sales team gave me good advice as to which carpets would wear the best over time.

June 28, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Adele

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Used the store at Boothferry Road

Used the store at Boothferry Road, Hull. Good 'old fashioned' customer service. The two guys working there clearly knew their business and soon came up with a cost effective solution for carpeting and vinyl flooring for the downstairs of a rental property. I will use again and would recommend to others.

July 24, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Paul

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

I am moving back to hull

I am moving back to hull. Decided that I wanted carpets in two rooms before moving in. In less than a week. I telephoned up got measured picked carpets and was fitted. Excellent service by all.

July 12, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Angela

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Very helpful and friendly staff member…

Very helpful and friendly staff member at the Boothferry Rd branch . Informative and professional without any sales pressure to buy . Would recommend this branch to anyone looking for flooring.

July 13, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Wendy

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Brilliant service with Jay and the…

Brilliant service with Jay and the team. Recommending different carpets that were cheaper than what we were looking at because they would serve us better, that's impressive.
Boothferry road store
ref: 88203

July 14, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Shane

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Great service

Great service. No pushy sales people but helpful and knowledgeable staff. Ray was very patient, polite and informative.

(88202)

July 13, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Sharon

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

full divan with an eze 2000…

We bought a full divan with an eze 2000 spring mattress and we were well informed on the difference of mattress and trying out for both of us to see results. They had a good range and reasonable prices and if you wanted interest free purchase. Jay and Ray were very professional and very happy to discuss our requirements and we shall be back again as we need another purchase from their boothferry road branch

July 13, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Paul

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Excellent

The guy's in the shop were spot on. I couldn't fault them. Carpet fitters even fitted on a bankholiday. And they nearly smiled 😀.

June 1, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Dear Craig,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

The staff are very professional and…

The staff are very professional and helpful from the start of the inquiry process until the end of the fitting. I am so pleased with my new vinyl floor and carpet.

July 6, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Akyn,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 4 out of 5 stars

Great herringbone flooring

Really happy with my fitted herringbone laminate flooring in my hallway! Slight issue with a miscalculation for the cuts required, but this was easily resolved and a new box was ordered free of charge. Floor fitter Nick was also very good.

May 23, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Zoe,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Hull branch

Hull branch
Excellent service from Craig and Ray.
Our second time buying from united carpets. Both times happy with price and service.
Thank you
Mr and Mrs Elma

May 1, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Mr and Mrs Elma

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Great customer service from the store…

Great customer service from the store on Boothferry Road in Hull. Have used many times and always get exactly what I want. Arrange fitting within a couple of days. Good quality carpets every time at a really competitive price. Really like this flooring company and will definitely use again when I move house soon.

March 29, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Adele

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Went into to buy flooring

Went into to buy flooring for my kitchen and hallway. Ray was brilliant he gave me good advice explaining if I bought lino I would end up wasting o er half of it with the measurements and the lay put of my kitchen/hallway. We looked at alternatives and we went with wooden flooring. Ray explained that it looked like my measurements were to big and showed me exactly what to measure.

April 2, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Fantastic service and fitting wouldn’t…

Fantastic service and fitting wouldn’t go any where else

April 20, 2023
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Phillip

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

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