The guys in the shop on Southcoates in Hull were very helpful and spent a lot of time helping us. The people fitted the carpet very well too. The price was reasonable and we re happy with our car... See more
Company replied
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The guys in the shop on Southcoates in Hull were very helpful and spent a lot of time helping us. The people fitted the carpet very well too. The price was reasonable and we re happy with our car... See more
Company replied
The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booki... See more
Company replied
From the moment we walked into the store we were offered salient and pertinent advice & guidance- no mixed messages, no hard sell, no BS. No grey areas on costing or things that escalate so your out o... See more
Company replied
From walking in the door before we even had the house, the staff at United were incredible, informative, and catered to our needs. Jonno was fantastic and helped us relieve the pressure when it ca... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Southcoates Lane, HU9 3AP, Hull, United Kingdom
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The guys in the shop on Southcoates in Hull were very helpful and spent a lot of time helping us.
The people fitted the carpet very well too. The price was reasonable and we re happy with our carpet.

Reply from United Carpets & Beds - Hull Southcoates Lane
The Hull, Southcoates branch is second to none. The staff are super helpful and go above and beyond. They stock a great range of carpets at reasonable prices.

Reply from United Carpets & Beds - Hull Southcoates Lane
Excellent service at the right price

Reply from United Carpets & Beds - Hull Southcoates Lane
2 carpets supplied at a very reasonable price. Booked fitting and was done on time and in super rapid time!

Reply from United Carpets & Beds - Hull Southcoates Lane
Great service at united carpets, great choice of carpets and quick fitting service, friendly staff really helpful with advice, never go anywhere else.

Reply from United Carpets & Beds - Hull Southcoates Lane
Company were very accommodating and helpful. Fitters were quick and also helpful

Reply from United Carpets & Beds - Hull Southcoates Lane
Staff were very knowledgeable helping us to choose with confidence. We had to change delivery/fitting date but it was no problem. Fitting was very professional and skilled, tidied up after

Reply from United Carpets & Beds - Hull Southcoates Lane
The staff were extremely helpful and friendly. Helped with everything. The fitting was very good and efficient. The follow up call ever appreciated. Excellent service thank you

Reply from United Carpets & Beds - Hull Southcoates Lane
Very disappointed in so low and can’t even manage to lift the ottoman up wish we had spent cash elsewhere on a divan with drawers

Reply from United Carpets & Beds - Hull Southcoates Lane
From walking in the door before we even had the house, the staff at United were incredible, informative, and catered to our needs. Jonno was fantastic and helped us relieve the pressure when it came to costs.
Jonno measured the floors himself to ensure they were right and fitting was arranged quickly when it was requested. It took next to no time for the 2 fitters to fit the full house with carpets and even tho the incorrect vinyl was brought with the carpet, it was taken back and the correct vinyl fitted at a later date.
I would highly evening United and would use them again if and when required.

Reply from United Carpets & Beds - Hull Southcoates Lane
I measured the carpet myself and knew what i wanted, so the sale was easy. There were 2x carpet fitters on the day, both very friendly and approachable.
My new carpet looks and feels really nice.

Reply from United Carpets & Beds - Hull Southcoates Lane
Professional and friendly, listened to what I wanted and got I what I needed at a great price, would definitely recommend to friends and family

Reply from United Carpets & Beds - Hull Southcoates Lane
The staff were very helpful and we got our carpet fitted very quick and all very professional would recommend you to everyone

Reply from United Carpets & Beds - Hull Southcoates Lane

Reply from United Carpets & Beds - Hull Southcoates Lane
Excellent service from Johno who couldn’t have helped more, couldn’t be happier with my new bed, highly recommend

Reply from United Carpets & Beds - Hull Southcoates Lane
Lovely quality carpet. The fitters were excellent, meticulous in their work and very helpful. They put the wardrobes back in place for us.

Reply from United Carpets & Beds - Hull Southcoates Lane

Reply from United Carpets & Beds - Hull Southcoates Lane
I found the staff friendly and helpful. Plus the price for the quality of the vinyl was very reasonable. So was the cost of the fitting. I wanted it fitted in quickly as I wanted the two rooms done before Christmas. Overall I was very impressed.

Reply from United Carpets & Beds - Hull Southcoates Lane
If I had to recommend one thing it would be to keep the the client updated a bit more as to when the carpet is being delivered to the store.

Reply from United Carpets & Beds - Hull Southcoates Lane
Everyone is so helpful. Carpets are excellent quality and reasonably priced. Carpet fitters do a great job. Absolutely no complaints at all.

Reply from United Carpets & Beds - Hull Southcoates Lane
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