Always get great service & find exactly what I'm looking for at a good price. Never wait to long for fitting. Good choice of products with range of prices.
Company replied
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Always get great service & find exactly what I'm looking for at a good price. Never wait to long for fitting. Good choice of products with range of prices.
Company replied
The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booki... See more
Company replied
From the moment we walked into the store we were offered salient and pertinent advice & guidance- no mixed messages, no hard sell, no BS. No grey areas on costing or things that escalate so your out o... See more
Company replied
You were very patient with us when we had to our order on hold due to family/health problems. In addition you kindly held the price to the original quotation. In addition, the fitter did a very good... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Written by the company

That's our promise

Southcoates Lane, HU9 3AP, Hull, United Kingdom
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Great work in the fitting In great customer service and the advise was great and recommendations I am also buying all my flooring from here after the first experience I have had I do highly recommend cheap prices for great quality

Reply from United Carpets & Beds - Hull Southcoates Lane
Unbelievable top service and price fir Andrew and Big Johnno at Southcoates Lane Hull branch...fitters Luke and the gang are the best in the business..we buy frequently as Landlords and always get superb value, advice and service...highly RECOMMEND...

Reply from United Carpets & Beds - Hull Southcoates Lane
Great service, from choosing the carpet, coming to measure and installment. Would highly recommend.

Reply from United Carpets & Beds - Hull Southcoates Lane
Easy to arrange, estimate given great price, fitting as good....overall very happy and will use again when we do other carpets.

Reply from United Carpets & Beds - Hull Southcoates Lane
Great price , quick fitting, non pushy service and the lads that laid it was lovely

Reply from United Carpets & Beds - Hull Southcoates Lane
The man who sold me my carpet was very efficient and quick the carpet fitters were excellent they came fitted my carpet within half hour it was a excellent job can't fault them thankyou

Reply from United Carpets & Beds - Hull Southcoates Lane
Top quality carpet very well fitted by
United carpets contractors
We are very pleased with the whole
Experience
Many Thanks

Reply from United Carpets & Beds - Hull Southcoates Lane

Reply from United Carpets & Beds - Hull Southcoates Lane
Very quick and efficient service, both in the shop and the fitting service.

Reply from United Carpets & Beds - Hull Southcoates Lane
The initial visit went well and we arranged for a measurement visit and paid a deposit. We were told it could be obtained and fitted within 10 to 14 days but it was 5 weeks before the carpet was fitted, the week before Christmas causing us to make alternative arrangements. The fitters didn’t clear up after fitting leaving us elderly people to clear up.We are currently disappointed with the carpet as it is leaving footprints all over. We have been told that the fibres will settle down within a couple of months but that remains to be seen.

Reply from United Carpets & Beds - Hull Southcoates Lane
Brilliant guys, helped with a lot of flooring during an insurance claim.

Reply from United Carpets & Beds - Hull Southcoates Lane
Helpful staff which made the purchase easier.

Reply from United Carpets & Beds - Hull Southcoates Lane
Great service. Always have what I want. Wouldn’t go anywhere else. Friendly staff. Efficient fitters. Thanks very much

Reply from United Carpets & Beds - Hull Southcoates Lane
Again a big 👍for united carpets! Very pleased with our purchase and fitting.

Reply from United Carpets & Beds - Hull Southcoates Lane
Would not recommend not reliable at all

Reply from United Carpets & Beds - Hull Southcoates Lane
The guy helped me choose what I wanted, I even changed my mind when I got home and wished I’d chose another. It was no problem when I rang. Delivery staff were on time and communicated with me.
I love my carpets and bed

Reply from United Carpets & Beds - Hull Southcoates Lane
The drivers was lovely they took my old bed matteress away ( left piece behind ) we bined it it didn't take them long slowed m how it works the side control nd hand held very please with it took few day 2 get use 2 it bit heavier than my old bed avec2 get help 2 move it love the electric part ov it thanks x

Reply from United Carpets & Beds - Hull Southcoates Lane
Great service from the shop floor to carpets been laid. Everyone polite and respectful of my needs.
Will definitely recommend United Carpets to all family and friends.

Reply from United Carpets & Beds - Hull Southcoates Lane
Whole experience was really good, chap in the shop was very helpful placed my order for carpet fitting and underlay, on the arranged day the fitters arrived several hours early, which fortunately was ok as I had the whole day off, fitting was done very quickly and they did a good job, just needed to do a tip run with the remnants that were left behind. Nice company and good attitude from fitters.

Reply from United Carpets & Beds - Hull Southcoates Lane
Great quality carpet. Already had to clean it due to my dogs, but came up looking brand new. I will be back to purchase again.

Reply from United Carpets & Beds - Hull Southcoates Lane
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