The lads were great and very polite , did a excellent job but bedroom door won’t shut without differculty with the carpet being thick ,thought that they shaved the door when that happened ,but everyth... See more
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Jamie got us an amazing deal and was so helpful and we got the carpets fitted pretty much immediately after picking & paying for them as I was due to give birth very soon. 10/10 would recommend and wi... See more
Company replied
Cannot recommend enough, very friendly and helpful, super fast at booking you in and very professional. The carpet fitters are brilliant. Really nice people. They have done an amazing job both tim... See more
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The staff was very helpful, good knowledge regarding different flooring. My carpets were delivered very quickly. The shop had a wide range of flooring and carpets to choose from.
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Low Moor Road, NG17 7LH, Kirkby in Ashfield, United Kingdom
- 01623 722800
4.7
Excellent
171 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous Job
The fitters made a lovely job laying the cushion flooring. They sealed everything and we love it. Cracking job.
April 15, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Gary, thank you for taking the time to leave a review.
Its a pleasure to hear that our Kirby store could make your experience with us a positive one.
Thank you so much for the recommendation. Take care.
The lads were great and very polite
The lads were great and very polite , did a excellent job but bedroom door won’t shut without differculty with the carpet being thick ,thought that they shaved the door when that happened ,but everything else was good work
April 23, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Denise, thank you for taking the time to leave a review.
We're so pleased that our Kirby store could meet your expectations and provide you with an excellent service throughout.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future. Take care!
Helpful staff
Helpful staff, great prices and excellent carpet and also went thd extra mile with oug of area delivery. Highly recommend.
April 11, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi David, thank you so much for taking the time to share your experience.
Its great to hear that our Kirby team were able to meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future!
Good customer support service and…
Good customer support service and friendly staffs
March 30, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Kirby store.
Thank you for the recommendation. Take care.
The staff were very helpful
The staff was very helpful, good knowledge regarding different flooring. My carpets were delivered very quickly. The shop had a wide range of flooring and carpets to choose from.
April 24, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Joanne, thank you for taking the time to leave a review.
Its a pleasure to hear that our Kirby store was able to meet your expectations and provide you with such a positve service with a wide range of products to choose from.
We hope to assist you with any future projects. Take care.
Jamie got us an amazing deal and was so…
Jamie got us an amazing deal and was so helpful and we got the carpets fitted pretty much immediately after picking & paying for them as I was due to give birth very soon. 10/10 would recommend and will be coming back to get our kitchen & bathroom floor done.
April 7, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Nicole, thank you so much for your lovely review! We’re so pleased Jamie was able to help you find the perfect carpets and get everything fitted so quickly before your little one arrived. Wishing you all the best with the new addition to the family!
We really appreciate the recommendation and look forward to helping with your kitchen and bathroom flooring in the future.
Fitted made a lovely job very polite…
Fitted made a lovely job very polite when bought and fitted would recommend & buy again
April 6, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Thank you for your kind feedback and for the 5 stars.
We hope to see you again soon for your next project.
Fitter was very pleasant and did a…
Fitter was very pleasant and did a great job
March 28, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Alix, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Kirby Store.
Thank you so much for the recommendation. Take care.
Very pleased with my flooring
Very pleased with my flooring, was delivered and fitted on time
March 24, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Pauline, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Kirby Store.
Thank you so much for the recommendation. Take care.
Good sales advice and an efficient…
Good sales advice and an efficient service.
April 22, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Robert, thank you for taking the time to share your experience.
We're so pleased that your happy with the service that you recieved from our Kirby store.
We hope to assist you again in the future. Have a wonderful day!
Chosen for us
We are landlords and so look for high quality reasonably priced carpets regularly.
This purchase was for us. We were carpeting a high use area and so went with the same style of carpet that we would normally choose for a tenant .
As always we got great service from knowledgable friendly staff.
March 20, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Teresa, thank you for taking the time to share how our Kirby store did.
Its a pleasure to hear that the team were able to help you find the right carpet for you and your home. We're so pleased that you're happy with the finished results.
We look forward to your next visit with us. Take care.
Good quality product and fitting.
February 11, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Chris, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you received from our Kirby store.
Thank you again for your recommendation. Take care.
Cannot recommend enough
Cannot recommend enough, very friendly and helpful, super fast at booking you in and very professional.
The carpet fitters are brilliant. Really nice people. They have done an amazing job both times we’ve used them and will continue to use them in the future.
February 9, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Michaela, thank you so much for your fantastic review! We really appreciate your kind words.
It’s great to hear that you found the team friendly, helpful, and efficient when booking, and that everything was handled professionally. We’re especially pleased that you’re happy with the work from our carpet fitters—we’ll be sure to pass on your lovely feedback to them.
It means a lot to us that you’ve chosen to use us more than once, and we’re delighted to hear you’ll be coming back again in the future.
Thanks again for your support!
Reply from United Carpets & Beds - Kirkby
Hello Mandy, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you recieved from our Kirby store.
Thank you again for your recommendation. Take care.
Good selection to choose from
Good selection to choose from, friendly staff and fitting date arranged as required overall a great easy service.
March 10, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Sonya, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Kirby store and the wide range of choice in store.
Thank you again for the recommendation. Take care.
Very helpful staff
Very helpful staff. Speedy fitting. Looks great. Very happy with service
February 17, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Mrs Winnals, thank you for taking the time to leave our Kirby store feedback.
Its great to hear that the team were able to make your experience with us a positive one.
Thank you again for the recommendation. Take care.
The fitters did a excellent job .
The fitters did a excellent job .. really pleased with the result 😀
February 12, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Glyn, thank you for taking the time to leave such a kind review.
Its a pleasure to hear that our Kirkby store was able to make your experience a positive one and you're happy with the finished results.
Thank you again for the recommendation. Take care.
Vinyl and fitting cost very good
We bought a roll end of bathroom vinyl at a really good price and the fitting cost was good. On the day of fitting the fitter fitted the vinyl very quickly considering the things he had to cut round, the fit was good however on closer inspection after the fitter left I noticed he had used aerosol glue which in some placed didn't stick, I had to use my own double sided tape to rectify the problem.
January 7, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Good afternoon Mick, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Kirby Store. However we're sorry to hear that you have found issues with the fitted vinyl. Please contact the store directly so they can look into this further and rectify any issues.
Kind Regards
The United Team
I always use united carpets and beds
I always use united carpets and beds . Loads of choice even better price and I get a NHS discount . Everyone forgot about us since Covid but these continue to support us x
December 23, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello, thank you for taking the time to leave a review.
Its great to hear that our Kirby store could make your experience with us a positive one with a wide range of choice.
Thank you again for choosing United Carpets and Beds. Take care.
Excellent service and was delivered…
Excellent service and was delivered within 2 weeks
December 16, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Rosalyn, thank you for taking the time to leave a review.
Its great to hear that our Kirby store could make your experience with us an excellent one.
Thank you again for the recommendation. Take care.
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