Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he c... See more
Company replied
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I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... See more
Company replied
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks... See more
Company replied
Excellent service.... Had my whole house fitted with new carpet, laminate floor, and luxury vinyl tiles and what an amazing job i had done by the fitters at United Carpets Jamie went above and beyon... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Low Moor Road, NG17 7LH, Kirkby in Ashfield, United Kingdom
- 01623 722800
4.7
Excellent
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with my flooring
Very pleased with my flooring, was delivered and fitted on time
March 24, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Pauline, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Kirby Store.
Thank you so much for the recommendation. Take care.
Good sales advice and an efficient…
Good sales advice and an efficient service.
April 22, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Robert, thank you for taking the time to share your experience.
We're so pleased that your happy with the service that you recieved from our Kirby store.
We hope to assist you again in the future. Have a wonderful day!
Chosen for us
We are landlords and so look for high quality reasonably priced carpets regularly.
This purchase was for us. We were carpeting a high use area and so went with the same style of carpet that we would normally choose for a tenant .
As always we got great service from knowledgable friendly staff.
March 20, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Teresa, thank you for taking the time to share how our Kirby store did.
Its a pleasure to hear that the team were able to help you find the right carpet for you and your home. We're so pleased that you're happy with the finished results.
We look forward to your next visit with us. Take care.
Good quality product and fitting.
February 11, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Chris, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you received from our Kirby store.
Thank you again for your recommendation. Take care.
Cannot recommend enough
Cannot recommend enough, very friendly and helpful, super fast at booking you in and very professional.
The carpet fitters are brilliant. Really nice people. They have done an amazing job both times we’ve used them and will continue to use them in the future.
February 9, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Michaela, thank you so much for your fantastic review! We really appreciate your kind words.
It’s great to hear that you found the team friendly, helpful, and efficient when booking, and that everything was handled professionally. We’re especially pleased that you’re happy with the work from our carpet fitters—we’ll be sure to pass on your lovely feedback to them.
It means a lot to us that you’ve chosen to use us more than once, and we’re delighted to hear you’ll be coming back again in the future.
Thanks again for your support!
Reply from United Carpets & Beds - Kirkby
Hello Mandy, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you recieved from our Kirby store.
Thank you again for your recommendation. Take care.
Good selection to choose from
Good selection to choose from, friendly staff and fitting date arranged as required overall a great easy service.
March 10, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Sonya, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Kirby store and the wide range of choice in store.
Thank you again for the recommendation. Take care.
Very helpful staff
Very helpful staff. Speedy fitting. Looks great. Very happy with service
February 17, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Mrs Winnals, thank you for taking the time to leave our Kirby store feedback.
Its great to hear that the team were able to make your experience with us a positive one.
Thank you again for the recommendation. Take care.
The fitters did a excellent job .
The fitters did a excellent job .. really pleased with the result 😀
February 12, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Glyn, thank you for taking the time to leave such a kind review.
Its a pleasure to hear that our Kirkby store was able to make your experience a positive one and you're happy with the finished results.
Thank you again for the recommendation. Take care.
Vinyl and fitting cost very good
We bought a roll end of bathroom vinyl at a really good price and the fitting cost was good. On the day of fitting the fitter fitted the vinyl very quickly considering the things he had to cut round, the fit was good however on closer inspection after the fitter left I noticed he had used aerosol glue which in some placed didn't stick, I had to use my own double sided tape to rectify the problem.
January 7, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Good afternoon Mick, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Kirby Store. However we're sorry to hear that you have found issues with the fitted vinyl. Please contact the store directly so they can look into this further and rectify any issues.
Kind Regards
The United Team
I always use united carpets and beds
I always use united carpets and beds . Loads of choice even better price and I get a NHS discount . Everyone forgot about us since Covid but these continue to support us x
December 23, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello, thank you for taking the time to leave a review.
Its great to hear that our Kirby store could make your experience with us a positive one with a wide range of choice.
Thank you again for choosing United Carpets and Beds. Take care.
Excellent service and was delivered…
Excellent service and was delivered within 2 weeks
December 16, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Rosalyn, thank you for taking the time to leave a review.
Its great to hear that our Kirby store could make your experience with us an excellent one.
Thank you again for the recommendation. Take care.
Very helpful
Very helpful, good service, didn't have to wait long for fitting, also bags all waste carpet which was very helpful
January 5, 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi, thank you for taking the time to leave a review.
Its a pleasure to hear that our Kirby store could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation. Take care.
Shop staff knowledgeable and helpful
Shop staff knowledgeable and helpful , fitters clumsy
November 20, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Fraser, thank you for sharing your experience with us.
Its such a pleasure to hear you had a great in store experience and the staff were knowledgeable and helpful.
We hope to assist you again in the future. Have a wonderful day.
Reply from United Carpets & Beds - Kirkby
Hi Brin, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Kirby store.
Thank you again for the recommendation. Take care.
Carpet fine ,fitting left door…
Carpet fine ,fitting left door stuck,had to take door myself( never told me it wasstuck)
November 14, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Jeffery, thank you for your feedback.
We’re glad to hear you’re happy with the carpet itself, but we’re really sorry to learn about the issue with the door. The independent fitters should have informed you if the door was catching after installation, and we apologise that this wasn’t communicated.
Thank you for bringing this to our attention, we will ensure that your comments are passed on the team to improve our service.
Kind Regards
The United Team
It was a pleasure buying from this…
It was a pleasure buying from this company.
They have a good selection of beds and mattresses in store.
Very reasonable prices.
The delivery was on time and they Were very helpful and polite.
They put the bed and mattresses together for myself.
Clean and professional.
Will definitely use this shop again.
November 25, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Tony, thank you for taking the time to leave a review.
Its great to hear that our Kirby store could meet your expectations and make your experience with us a pleasure.
We look forward to your next visit with us. Take care.
Great 👌
We told them what bed we wanted and was advised what bed to have within our budget. Great service
November 3, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Julie, thank you for taking the time to leave our Kirby store feedback.
Its a pleasure to hear that the team could help you find the right bed that best suited you and your budget.
Thank you again for the recommendation, take care.
A great service
Great selection of beds, carpets and floor coverings. The electric bed base is fantastic, easy to use and plenty of storage. 2 bedrooms and stair carpets plus 2 bathrooms with lino fitted recently. Good quality at reasonable prices. The in store staff were very helpful and the fitters of both carpets and lino were very professional , polite, respectful and did a fantastic job. I would have no hesitation in recommending this store for an all round service.
November 13, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Lynne, thank you for the positive comments.
We're so glad our Kirby store could meet your expectations and provide you with such a positive service, and the fitters did a fantastic job.
Thank you again for the recommendation, take care.
good job very pleased.
The fitter did a good job very pleased.
left me the 3 meter of carpet that was spare but didn't leave me the 3 meter of underlay that was payed for
October 3, 2025
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Paul, thank you for taking the time to write a review.
We're so pleased to hear that you're pleased with the finished results!
Regarding your underlay, if you contact the store they are keen to look into this for you and hopefully resolve this issue.
Kind Regards
United Carpets and Beds
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