Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he c... See more
Company replied
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Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he c... See more
Company replied
I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... See more
Company replied
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks... See more
Company replied
Excellent service.... Had my whole house fitted with new carpet, laminate floor, and luxury vinyl tiles and what an amazing job i had done by the fitters at United Carpets Jamie went above and beyon... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Low Moor Road, NG17 7LH, Kirkby in Ashfield, United Kingdom
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Excellent service, highly recommended,, from choosing what carpet to have through to fitting.

Reply from United Carpets & Beds - Kirkby
I was long overdue buying a new bed, went to the bright lights (reatail parks), and the local 80% off (the screws for the headboard). Bed shop. Then remembered United carpets...
So here goes:
1) the young salesman at kirkby in Ashfield was 100%. He got bored of me trying all the beds 3 times, then went sat down. Cool.
2) communication, 100%, you could soft boil an egg with the delivery time they set.
3) the delivery driver, respectful, courteous and efficient. 100% too
4) the end product.....
At first I felt it was a bit different from the one I eventually tried in the shop.
But, after 6 months now, I am very happy with a well built quality product, that still smells new.
Overall.
Only gave 4 stars, as I never give 10 out of 10, that's boring..
Thank you United carpets and beds, I will be back....

Reply from United Carpets & Beds - Kirkby
Could not do to much for us and even gave me help and carry the carpet and put it in my car.

Reply from United Carpets & Beds - Kirkby
Please would want you to send the person who fix the bed to come and have a look at it, when raising the electric bed it raise from one side and I hand to use my hand in pulling it, please could you ask them to come and check it proper. It’s having an issue, I tried ringing and no one picked the call.

Reply from United Carpets & Beds - Kirkby

Reply from United Carpets & Beds - Kirkby
The chap in the showroom was great, we worked a deal that suited us both on the hard wood flooring, the fitters arrived on time and was fantastic
I have used them for all my floor coverings and beds too
Deffo recommend
Quality firm

Reply from United Carpets & Beds - Kirkby
From start to finish we received nothing but excellent service from the guys at United Carpets Kirkby in Ashfield
Gary was so so patient and informative when it came to choosing our new flooring.
We went into the shop twice before actually going ahead with the purchase. I went back and forth between colours and choices and he literally didn’t blink an eye. Just the kind of reception you’d like when you’re feeling a little indecisive.
The two gents that came out to measure up and assess were amazing, and I’m so glad they were the ones that actually ended up prepping and fitting our flooring.
It was a costly job and one that we had been considering doing for the last 3 years but we couldn’t be happier with the end result and would 100% recommend to any of our friends and family.

Reply from United Carpets & Beds - Kirkby
Good knowledge of products, very helpful staff
Have recommended united to friends , 2 of these friends have now purchased carpets from united and have been extremely pleased with customer service and carpets

Reply from United Carpets & Beds - Kirkby
Excellent service good quality flooring

Reply from United Carpets & Beds - Kirkby
Brilliant vinyl for the conservatory - in the sale and still received my blue light card discount on top - fabulous- great fitter really pleased with the new look

Reply from United Carpets & Beds - Kirkby
Brilliant, was looked after well and pleased with the product purchased. Well done to you all. We purchased artificial turf and we are more than happy with our purchase. Once again Thankyou. Will definitely visit again when the needs be.

Reply from United Carpets & Beds - Kirkby
Sooooo helpful. Brilliant service. Thank you for making that as pain free as possible

Reply from United Carpets & Beds - Kirkby
This is our third carpet installation, good prices and a good service friendly and polite fitters would recommend and would use again

Reply from United Carpets & Beds - Kirkby
Always a get service. Very friendly and professional.only place I use.

Reply from United Carpets & Beds - Kirkby
Great staff. Knowledgeable and patient! I have used them numerous times including vinyl, carpet and laminate flooring.

Reply from United Carpets & Beds - Kirkby
The staff was very helpful in helping choose my stair carpet they didn't try to Push me towards a more expensive one and didn't mind when I had to change fitting date I've used this company before and Will do again

Reply from United Carpets & Beds - Kirkby
Everyone who dealt with us from walking into your store, dealing with the gentleman who came to measure up and the two fitters was very helpful and very courteous.

Reply from United Carpets & Beds - Kirkby

Reply from United Carpets & Beds - Kirkby
I went into the Kirkby in Ashfield store to browse for carpet for my new home. What I liked the best was that no one immediately pounced on you. They allowed me to look as my leisure then find someone when I was ready. The sales assistant was really friendly and knew their business. They were really helpful and couldn’t do enough to ensure I was happy. The fitters were also brilliant they did a fantastic job and fitted me in so that that I could get moved into my new home. Could not fault anything.

Reply from United Carpets & Beds - Kirkby
The staff were not pushy and gave me space to browse the selection of beds. When I required assistance the staff were very helpful and knowledgable; they provided me with advice on the best mattress for my child and also advised me on the current offers and bed packages for myself so that I was getting the best value for money.
I was very happy with my experience and would recommend to others. I have also been back since to purchase a rug for my living room, and the young man was very helpful and kept getting the rugs down from the display for me to properly view on the floor. He didn't make me feel like I was being an inconvenience.

Reply from United Carpets & Beds - Kirkby
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