It was a stressful experience from start to finish. Did not always feel like some of the staff wanted our custom. When we went back another day it was better service, carpet measuring was arranged... See more
Company replied
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It was a stressful experience from start to finish. Did not always feel like some of the staff wanted our custom. When we went back another day it was better service, carpet measuring was arranged... See more
Company replied
We went in looking for new carpet and a new mattress and was greeted by a staff member named Ryan by the door. He was very genuine, didn't make us feel pressured and was very informative throughout th... See more
Company replied
Can’t recommend highly enough! Been shopping around various suppliers, I wanted vinyl flooring & united carpets had by far the best choice / quality at the best price. Brad helped me find exactly what... See more
Company replied
Great selection of beds online with good descriptions of their construction and what the technical spec is . Lincoln is our nearest store but the bed came direct from the warehouse and we were advised... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Deacon Road, LN2 4JB, Lincoln, United Kingdom
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Not very good quality for the price I paid

Reply from United Carpets & Beds - Lincoln
Visited the Lincoln store with a general idea of what I wanted. The staff were superb and offered to bring samples of a range of colours to the house. When they came, again superb service. Carpet and underlay now fitted and looks great - and thanks to Stuart for the fitting. Great value all round!

Reply from United Carpets & Beds - Lincoln
We are very satisfied with the quality of our new carpet and bed head. The choosing and ordering process was easy and efficient. However there was apparently a lack of communication between the two departments. We were told the bed head would arrive separately to the carpet which we we arranged to have fitted several weeks after ordering. The bed head hadn’t arrived after 3 weeks so I rang to enquire after it. It seems the carpet department hadn’t passed the Oder on to the bed department. Therefore had I not rung when I did who knows when or if we’d have received it. We had paid the full amount on ordering I might add.
The day came to fit the carpet and the two men carried it into the bedroom and said they thought they should leave it in the warmth of the room overnight to soften up and have it fitted the following day! The reason they said was because it might scratch the bedroom furniture. We weren’t too pleased as we had made plans to be out the following day. Anyway we covered the furniture and they reluctantly agreed to lay the carpet. The time was 4pm!! They did do a very efficient job and very quickly and no damage made to the furniture!Thankfully they helped to carry the bed mattress back into the room for us.

Reply from United Carpets & Beds - Lincoln
Lovely carpets nice price . Fitting went smoothly thankyou United carpets.

Reply from United Carpets & Beds - Lincoln
Ashley and Jorden very pleasant and polite. professional job lined up my tiled lino perfect to each room

Reply from United Carpets & Beds - Lincoln
The product is fantastic
The bedroom doors were taken off by the fitters and not put back on.
Told that they needed to be planned at £20 per door but the couldn't do it as they ar fire doors
At this point I was anoyed that non of the salesmen had mentioned this in the showroom

Reply from United Carpets & Beds - Lincoln
had my carpets fitted by united carpets ( Lincoln )
by carpet fitter adam
very proffessional and very good carpet fitter
thankyou steven ( potterhamwoth )

Reply from United Carpets & Beds - Lincoln
We bought a new carpet from here and had one of their fitters to put it down for us, and we can't fault the service. He was friendly and did a top notch job. It's a lovely carpet that was a good price and we are over the moon with it. 5 stars all round from us!

Reply from United Carpets & Beds - Lincoln
Ashley and Jordan were fantastic we stumbled across a problem but that didn’t stop them they worked it out and manage to exceed my expectations! Thank you so much guys

Reply from United Carpets & Beds - Lincoln
Easy to choose what I needed, the right amount of help in choosing. Very happy with my new flooring

Reply from United Carpets & Beds - Lincoln
Ashley and Jordan you are amazing carpet fitters from United Carpets, Lincoln. Done an amazing job carpeting throughout our home excellent attention to detail and above and beyond what we expected.
Many thanks Gordon & Carol (Witham St Hughs)

Reply from United Carpets & Beds - Lincoln
Absolutely love my carpet such quality

Reply from United Carpets & Beds - Lincoln
The individual fitter who installed the new carpet on 10/09/24, did an excellent and efficient job, we would definitely recommend him for future use.
Regards
Terry

Reply from United Carpets & Beds - Lincoln
Great advice, great service at an affordable price.
Organised the carpet fitters who were excellent also

Reply from United Carpets & Beds - Lincoln
Carpet fitter was on time, very polite and helpful, the carpet looks great! Fab job.

Reply from United Carpets & Beds - Lincoln

Reply from United Carpets & Beds - Lincoln
Staff listened to my requirements and kept within my budget. Found the carpet I was after at a sensible price. Would use again and recommend to friends & family

Reply from United Carpets & Beds - Lincoln
Team worked hard to fit Lino under tight units but I was a bit disappointed that the expensive Lino was rolled out on the drive way and not swept before bringing into the house. Been laid now with pieces of grit under neath. Staff also needed to cut lino through a doorway and used a silver grip bar which does not match the brass strip as has been used in the next door way onto the hallway. Just would have given a better finish.

Reply from United Carpets & Beds - Lincoln

Reply from United Carpets & Beds - Lincoln
Recently bought a new build and United Carpets fitted the house with carpets and fitted vinyl in the kitchen and downstairs bathroom. Also purchased a mattress off them. Really happy with the carpets, the fitters did a fab job. Was also really happy with the price. However, the kitchen vinyl was laid over something sharp and was close to poking a hole through the flooring. I contacted the store about it and they said to email and send pictures through which I have, but they aren’t replying. This has now left a hole in the flooring. I was also told the mattress would be delivered but hadn’t heard anything regarding the delivery a week after the carpets were fitted. After calling the store over 7 times and constantly being told they would look into this and call me back I was finally told it was in fact at the store and needed collecting so had to drive a 50 mile round trip to collect this.

Reply from United Carpets & Beds - Lincoln
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