Always our first port of call for flooring. Knowledgeable staff in store who are there when you need them but happy to let you browse. We chose a carpet that needed to be shipped from abroad. It arriv... See more
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We visited the long Eaton store to look at carpets for our first home (4 bedrooms, landing & stairs). We were greeted by Kaleb who was super helpful. He took the time to explain about the thickness o... See more
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Shayne was the most Helpful Salesman I have ever came across He was so helpful and walked us through the whole sale giving us usefull information about all the flooring we wanted .We went in thinking... See more
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Absolutely atrocious time keeping, turned up 7 hours late. We were told that we should have contacted them on the day to arrange a time, even though we are the customer! Carpet eventually got f... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
4 High Street, NG10 1LP, Long Eaton, United Kingdom
- 0115 973 6336
4.7
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable and very lovely chaps that…
Reliable and very lovely chaps that laid out floors. The staff too were helpful and accommodating.
September 8, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Michelle, thank you for taking the time to leave a review.
We're so happy to hear that you're pleased with the service you recieved from our Longeaton Store.
We hope to assist you with any projects you have in the future, take care.
Great Service
Great Service, 2 weeks from ordering to fitting, fitter on time and made a good job of fitting stair carpet
August 15, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello, thank you for your review.
Its a pleasure to hear that our Longeaton store could provide you with a great service from ordering in store, to fitting.
We hope that you love your new stairs carpet, and we hope to assist you again soon.
Quality products
We have just had our lounge and bedroom carpets from UNCB Long Eaton They have a fantastic range of carpets flooring etc to suit all pockets . Our carpets were fitted along with underlay which was of high quality and it feels lovely to walk on . Fitting was excellent would highly recommend without doubt
August 13, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi James, thank you for leaving such positive feedback.
We're so pleased our Long Eaton store could help you find the perfect carpets for you and your home.
Thanks again for the recommendation, we hope to assist you again soon.
The guys turned up early
The guys turned up early, worked to install the carpets tirelessly all day and finished the large install same day.
The only negative was the clean up after installation was left to me and I wasn't aware until the day.
The cost of resizing the doors to fit after installing the carpets should also be factored into the price when charging for installation.
August 6, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Emma, thank you for taking the time to leave our Longeaton store feedback.
We're so pleased the team could make your experience with us a positive one.
We hope to assist you again with any projects you have in the future, take care.
Very helpful staff at the shop
Very helpful staff at the shop. Very patient whilst choosing carpet and answered questions raised.
August 1, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Keith, thank you for leaving such kind feedback.
Its such a pleasure to hear our Long eaton store could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation, take care.
Top shop top staff very helpful,great…ace
Top shop top staff very helpful,great priced carpets
January 23, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Debra, thank you for taking the time to leave a review.
We're so pleased our Long Eaton store could help you find the right carpet for you and your home.
We hope to assist you again sometime, have a wonderful day.
Very welcoming staff and knowledgeable
Very welcoming staff and knowledgeable
July 18, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi, thank you for taking the time to leave such kind feedback.
Its great to hear that our Long Eaton store could make you feel welcomed when visiting us.
Thanks again for the recommendation, we hope to assist you again in the future!
Excellent service and carpets/floors
So happy with the service we received. The floors and carpets all look fabulous and have made such a difference to our new home. Would highly recommend. Thanks again to Andy and Jordan.
July 14, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Peggy, thank you for sharing how our Longeaton store did.
We're so pleased to hear that you're happy with the serviced you recieved, and your floors and carpets look fabulous.
Thanks again for the recommendation. We hope you have a wonderful afternoon.
Fitter came on time
Fitter came on time. He was very polite throughout visit. United Carpets have fitted laminate, carpeting and lino in my home since I moved to Long Eaton I have always been fully satisfied.
Next time you need some floor covering give them a go 'm sure you won't be disappointed.
June 21, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Maureen, thank you for sharing how our Longeaton store did.
We're so pleased the store and independent fitter could make your experience with us a positive one.
Thanks again for the recommendation, have a brilliant day.
Reply from United Carpets & Beds - Long Eaton
Hi Sylva, thank you for taking the time to leave a review!
We're so pleased that our Longeaton store could provide you with a helpful and efficient service, that met your expectations.
Thanks again for the recommendation, take care.
Easy transition in the shop
Easy transition in the shop, the staff weee very helpful and on the day of installation the fitters were very pleasant and did their jobs very well near and tidy
June 8, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Steve, thank you for taking the time to leave us a 5 star review!
Its great to hear that our Longeaton store could provide you with such a positive instore experience, and the independent fitters were pleasant and did a tidy job.
We hope to assist you again in the future, take care.
Just had vinyl laid in my kitchen and…
Just had vinyl laid in my kitchen and bathroom and despite unforeseen problems the fitter overcame them with no problem at all. sadly never gave his name but I would recommend him and united carpets to anyone needing new flooring. well done to you all Mrs Payne in Breaston
July 7, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Anne, thank you for taking the time to leave our Long Eaton store feedback.
We're so pleased that the independent fitter could exceed your expectations and fit your new vinyl with no issues.
Thanks again for the recommendation, take care!
Really helpful in store
Really helpful in store, lovely quality just little disappointed that the decoration was damaged a bit when fitted as it was newly decorated!
June 4, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Sarah, thank you for taking the time to leave us a review!
its great to hear that our Longeaton store could make your in store experience a positive one that met your expectations.
Please don't hesitate to email customerservice@unitedcarpets.net or contact the store if there is anything further we can do to improve your experience.
Kind Regards
The United Team
Good service prior to and undertaking…
Good service prior to and undertaking the work.
April 24, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Carl, thank you for taking the time to leave us a review!
We're so pleased to hear that our Longeaton store could meet your expectations and provide you with a positive service.
We look forward to assisting you again in the future, take care!
Lovely friendly service from walking in…
Lovely friendly service from walking in the store to the fitters leaving … all very pleasant and helpful. Will be using them again and a member of my family are at the min and are also very happy with the service
April 16, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Thank you for taking the time to contact us, we're glad you enjoyed your experience with United Carpets and Beds Long Eaton. We hope to see you again soon.
Great company with quality service …
Thank you to Dawn,Rhianne and the team at United Carpets. Excellent service including aftercare on flooring supplied and laid by themselves . Would absolutely recommend them to anyone. ⭐️⭐️⭐️⭐️⭐️
May 6, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Simon, thank you for taking the time to leave us feedback!
We're so pleased to hear that our Longeaton store was able to provide you with an excellent service that met your expectations.
Thanks again for the recommendation. We look forward to your next visit with us, take care!
Everything was done on the phone
Everything was done on the phone, I'd used them before and just used the same carpet to do the second staircase. Quick, simple great professionalism.
April 16, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Glenise, thank you for taking the time to leave us a review!
We're so pleased that our Longeaton store could meet your expectations and provide you with a quick & simple service.
We hope that we can assist you again in the future, take care!
We were served promptly and…
We were served promptly and professionally
March 28, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Karen, thank you for taking the time to leave us a review!
Its great to hear that our Longeaton store could meet your expectations and provide you with a positive service.
We hope that we can assists you again in the future, take care!
Artificial grass at United Carpets Long Eaton
We called into United Carpets Long Eaton to have a look at artificial grass, not knowing a lot about it.
The lady assistant was amazingly helpful. She was clearly knowledgeable and explained things really clearly without any pressure, leaving us time to discuss the different types and prices
We were delighted with the feeling of the store and the pleasantness and helpfulness of the staff
Thank you
April 1, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Marlene, thank you for taking the time to leave us a review!
We're so pleased that our Longeaton store could meet your expectations and provide you with such a positive service.
We hope to assist you again in the future, have a fantastic evening!
Excellent service right from walking…
Excellent service right from walking through the doors, all the staff are on hand to help , and very friendly I never felt like they were just trying to make a sale .
January 22, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Susan, thank you for taking the time to leave us a review!
its great to hear that our Longeaton store could provide you with such a excellent service starting as soon as you walked into store. We hope that we get the opportunity to assist you again in the future, take care!
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