Always our first port of call for flooring. Knowledgeable staff in store who are there when you need them but happy to let you browse. We chose a carpet that needed to be shipped from abroad. It arriv... See more
Company replied
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We visited the long Eaton store to look at carpets for our first home (4 bedrooms, landing & stairs). We were greeted by Kaleb who was super helpful. He took the time to explain about the thickness o... See more
Company replied
Shayne was the most Helpful Salesman I have ever came across He was so helpful and walked us through the whole sale giving us usefull information about all the flooring we wanted .We went in thinking... See more
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Absolutely atrocious time keeping, turned up 7 hours late. We were told that we should have contacted them on the day to arrange a time, even though we are the customer! Carpet eventually got f... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
4 High Street, NG10 1LP, Long Eaton, United Kingdom
- 0115 973 6336
4.7
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Shayne
Great service from Shayne, from entering the store to placing an order there was no hard sell just friendly professional advice and guidance.
September 13, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Mr Steve Salt, we are so pleased you enjoyed your visit to United Carpets and Beds Long Eaton!
Your feedback is greatly appreciate.
The team at United Carpets
The carpet fitter was good
The carpet fitter was good . I've had carpets from here previously .However my experience of dealing with the sales staff wasn't the best on this accasion .
August 6, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Thanks for taking the time to leave us your feedback.
We will pass your feedback onto the store regarding the sales team but we hope to see you again soon.
Kind Regards
United Carpets and Beds
I’m very happy with the carpet and how…
I’m very happy with the carpet and how it was fitted, but I was going to have my stair carpet done so the man didn’t put my door strip down in my front room. I can’t have my stairs done yet. Would I be able to get this door strip down?
August 26, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Susan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet.
If you email us at aftersales@unitedcarpets.net or contact the store direct we will be able to sort a door bar while you wait to get your stairs done.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Good well priced products and Rhianne…
Good well priced products and Rhianne at the Long Eaton store was very helpful & professional.
August 13, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Scott,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Rhianne able to advise you on our huge range of products as well as delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Excellent service..promt friendly and…
Excellent service..promt friendly and professional.. accomodating,good sound advice..great choice of carpets and best bed ever purchased last year.
August 2, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
HI Rosie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and that you love your new carpets and beds.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Great experience
Great experience. Super helpful and gave us a great price. Didn’t try to force me to buy anything I didn’t want and listened to my preferences. Caleb was super nice and helpful too.
May 21, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Dom,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
The fitters were great
The fitters were great. The quality of the carpet and the finish is brilliant.
June 5, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Alex,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters delivering a professional service and that you love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Great service, great priced
The 2 fitters that came to fit a carpet and laminate flooring were very polite, respectful and excellent at doing their jobs. The finished floors look fantastic. Plus the pricing was great too
April 24, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Martin,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitter able to deliver a professional service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Long Eaton
Again perfect service my whole home…
Again perfect service my whole home looks amazing.Wouldn’t use anyone else.
May 13, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
HI Marie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service form the team and that your whole home looks amazing!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Long Eaton
Great service as always
Great service as always. Helpful and friendly staff. Love our new stair runner and landing carpet. Thank you so much
May 2, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Bex,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and that you love your new stairs and landing carpet!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
So impressed
So impressed, yet again by the service, staff and fitters at United Carpets & Beds-Long Eaton. Professional, polite and hard working fitters Liam and his brother managed to transform our home by fitting laminate flooring all through our ground floor space, leaving the place spotless once they’d finished. We highly recommend United Carpets & Beds Long Eaton.
April 16, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Beverley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the team able to deliver a professional service and that you love your new laminate flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
King size ottoman bed
Hi
I have only tried it once as I’m keeping it clean for my family member/s to use as I am between two eye operators, but my thoughts are it’s a very nice bed plenty of room to sleep and is also comfortable the only negative point is the gap at the end of the lifting frame where moths can get in that is my only critique.
April 10, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Andrew,
Thankyou for leaving us a review.
We are happy to hear that you love your new bed and all of your comments will be passed onto store management for review.
Once again, thankyou for taking time to leave us a review.
The United Team
Was sold has all in only to have…
Was sold has all in only to have carpets fitted and told removal off waste was extra
March 26, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Lee,
Thankyou for taking the time to leave us a review.
We are disappointed to hear that your fitting experience wasn't up to our usual high standard and that we don't offer a waste disposal service wasn't made clear at point of sale.
If you have any further information please contact aftersales@unitedcarpets.net.
We look forward to assisting you again soon.
All the best,
The United Team
Excellent Very helpful good price well fitted
Very helpful good price well fitted
March 20, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Bill,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to advise you on our range of carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Shane was really polite and helpful
Shane was really polite and helpful, the whole process was great.
March 8, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Austen,
Thankyou for leaving us a 5 star review.
We are happy to hear that Shane delivered great service and was able to assist you with your project.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Brilliant customer service could not…
Brilliant customer service could not help you enough. Great range of carpets and beds.
Fitting time was very efficient, polite staff and ensured a very high standard.
Thank you! Would highly recommend and be coming back!
March 4, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great customer service with the team able to advise you on our huge range if carpets as well as a great fitting experience!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Great experience from start to finish
Rhianne was very helpful whilst we were choosing our flooring and carpets. The prices were very good. They were fitted on time. The fitters were friendly and polite. Overall very pleased.
February 5, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Shel,
Thankyou for leaving us a 5 star review.
Rhianne will be delighted to hear that you had a great in-store and fitting experience with the team able to advise you on your new flooring at a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Good service
January 30, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Nigel,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from our expert sales team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Professional from start to finish great…
Professional from start to finish great service highly recommended
February 7, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team at United Carpets & Beds Long Eaton.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Long Eaton
Carport fitters great
Carpet fitters great. Shop workers not so! Felt belittled and laughed at in store. Review of this was not published originally so this may not be.
February 14, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi James,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great fitting experience.
We sincerely apologise for the experience you've had with our service, if you can email us at aftersales@unitedcarpets.net with more information we will be able to investigate this further.
The United Team
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