Always our first port of call for flooring. Knowledgeable staff in store who are there when you need them but happy to let you browse. We chose a carpet that needed to be shipped from abroad. It arriv... See more
Company replied
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We visited the long Eaton store to look at carpets for our first home (4 bedrooms, landing & stairs). We were greeted by Kaleb who was super helpful. He took the time to explain about the thickness o... See more
Company replied
Shayne was the most Helpful Salesman I have ever came across He was so helpful and walked us through the whole sale giving us usefull information about all the flooring we wanted .We went in thinking... See more
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Absolutely atrocious time keeping, turned up 7 hours late. We were told that we should have contacted them on the day to arrange a time, even though we are the customer! Carpet eventually got f... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
4 High Street, NG10 1LP, Long Eaton, United Kingdom
- 0115 973 6336
4.7
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From start to finish this was perfect
From start to finish this was perfect, great price, beautiful fitting, couldn't be happier, thank you!!!!
February 12, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Scott, thank you for taking the time to leave us a review!
Its great to hear that our Longeaton store could provide you with such a positive experience from start to finish.
We hope to see you again in the future, have a fantastic day!
Very helpful in store and when came out…
Very helpful in store and when came out to measure up. The fitters was 2 brothers did a professional job and both was very polite ,, cleaned up after self
February 7, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Debbie, thank you for taking the time to leave us a review!
We're so glad to hear that our Longeaton store was able to provide you with a positive in store experience, and its great to hear that the fitters did a professional job.
We hope to assist you again in the future, take care!
Amazing service
I would highly recommend such a fantastic job great service throughout efficient friendly great quality just amazing thanks
February 10, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Simon, thank you for taking the time to share with us how our Longeaton store did!
We're so glad to hear they did such a fantastic job and provided a great efficient service throughout.
We hope to see you again in the future, take care!
Brillant service…
Went to store and was able to arrange measure up which was done in only a few days, we then went back to the store and picked and got quoted. We arranged the fitting for a couple of weeks later. The fitting was difficult but was amazing and very tidy work. Definitely recommend.
January 28, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Tracy, thank you for taking the time to leave us a review!
We're so glad our Longeaton store could provide you with a brilliant service, making your experience with us a positve one.
we hope to get the opportunity to assist you again, take care!
Endless Survey Spam
I’ve been receiving texts from United Carpets and Beds Long Eaton for weeks now, I’ve never been a customer of theirs at that store or any other, I live over 100km away from this branch. There is no way to opt out of these survey texts so the only option I’ve got is to post it on here. Please stop texting me!
January 30, 2025
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Good afternoon Dan,
thank you for leaving us a review! We're sorry you have been receiving texts from us. Your number has appeared to of been entered into our system. Please email customerservice@unitedcarpets.net with your details and we will look into this and get you removed from out data base.
Kind regards
The United Team
The lads that came to fit carpet were polite. They cleared their mess. Love the carpet.
The lads that came to fit carpet were very polite
December 18, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Stacey, thank you for taking the time to leave us such a kind review! We're so pleased to hear that our Longeaton store could make your experience a positive one. We hope to assist you again in the future, take care!
The room that the carpet was fitted was…
The room that the carpet was fitted was newly decorated.
I did expect the odd scuff.
The window sill was badly scuffed.
The skirting board on one of the walls was damaged and the walls were scuffed in multiple places.
December 20, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Andrew, thank you for bringing this matter to our attention. We would like to hear more about your experience. Please email customerservice@unitedcarpets.net with your details and any images you have that can help, and a member of our team will be in touch.
Kind Regards
The United Team
Good experience.
Good customer service from start to end. No pressure when entering the shop. All questions answered. Fitting was done on time and to a good standard.
December 18, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Kevin, thank you for taking the time to share with us how our Longeaton store did! We're so glad they could meet your expectations and make your experience with us a positive one.
A professional service
The sales staff and fitters were very knowledgeable and helpful.
December 11, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Jan, thank you for taking the time to leave us a review! We're so glad our Longeaton store could meet your expectations.
Excellent job and great service
Excellent job. Laid the board as well as vinyl flooring nothing too much trouble. Thanks again to Kaleb always fantastic service always has lots of time and patience to go through suitable options.
November 27, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Lasin, thank you for sharing with us how our Longeaton store did. its a pleasure to hear that the team provided you with a fantastic service and nothing was too much trouble! We hope to assist you again in the future.
Reply from United Carpets & Beds - Long Eaton
Hi Christine,
Thankyou for taking time to leave us a review.
We are happy to hear that you received a quick delivery!
All the best,
United Carpets & Beds Long Eaton
Great selection
Great selection, all grouped and clearly priced. No hard sell but the staff were perfectly attentive and ready to serve you when you are. We selected, paid & booked the fitting all within the hour. We felt there was no need to shop around anymore. United carpets have it all. Highly recommend.
October 9, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi John, thank you for taking the time to leave us feedback! Its a pleasure to hear that our Longeaton store provided you with such a quick and efficient service. Thank you again for the recommendation!
From the moment we walked into the shop…
From the moment we walked into the shop we were very happy at the commitment the staff had,nothing was too much trouble for them and they had a lot of experience. There is also very many carpets to choose from.
October 6, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Nicholas, thank you so much for taking the time to leave us a review. its a pleasure to hear how our Longeaton store went above and beyond for you, and that you was happy with the selection of carpets to choose from. We hope to see you again in the future and we hope you love your new carpets!
I’ve already done a review on the day…
I’ve already done a review on the day after having my carpet fitted.
The lads fitting the carpet were brilliant well mannered no messing very tidy and did a fab job.
The young lad that served me in the store was also very friendly helpful and polite
Overall service was great and would definitely recommend and use again
Heidi
October 7, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi Heidi, thank you so much for taking the time to leave us another review! We love to hear how all our customers experiences with us went, and its great to hear how our Longeaton store and fitters provided you with such a fantastic service. We hope you love your new carpets!
Perfect service
Perfect service
Fast delivery
Great communication
Amazing bed
September 7, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hello Jo-Anne, Thank you for your positive feedback, we love hearing about all our customers experiences with us at United Carpets and Beds! We really hope you love your ned bed, Thank you, and have a fantastic day!
Very friendly and helpful service
Very friendly and helpful service from the staff in Long Eaton. Would absolutely recommend! They helped us find just the mattress we needed, at a reasonable price. A very pleasant experience all round!
August 28, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Hi there! , we really appreciate your positive review, its great to hear you had such a positive experience with us!
Great customer service.
Fantastic customer service. Had a few issues with Manufactory faults and was sorted, fixed/replaced within a week or 2. Definitely recommend and would use again.
September 30, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Good afternoon Rebecca, Thanks for taking the time to share how your experience with us went! Its great to hear we could met your expectations, we look forward to seeing you again, take care.
Brilliant service and fitting
September 18, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Thank you again for taking the time to let us know how we did. We hope you have a great day!
From choosing the Carpet to having it…
From choosing the Carpet to having it fitted all ran smoothly & would highly recommend.
August 22, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
Scott Williams, thank you so much for the positive review! Until the next time we meet, take care!
Very helpful staff
Very helpful staff. Good selection of carpets. Very helpful and efficient carpet fitters.
September 10, 2024
Unprompted review
Reply from United Carpets & Beds - Long Eaton
John Breheny, thank you for your kind review; we are happy to pass along your comments to the team here at United Carpets and Beds! Thank you again for the great review!
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