Very pleased with the service from sale in store, gave professional advice, fitters was brilliant, great job done..
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Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extreme... See more
Company replied
Went to the Nuneaton store yesterday to have a look for a new bedroom carpet and underlay...after being shown some designs I found one I liked , picked underlay and paid great service ...fitting was... See more
Company replied
Sales people fantastic but fitters left a huge mess Tomas and his team at our United Carpets were fantastic, he helped us choose a lovely carpet and organise the order etc. Unfortunately the fitters... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
5 Corporation Street, CV11 5AG, Nuneaton, United Kingdom
- 024 7632 0333
4.3
Excellent
104 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with the service from sale…
Very pleased with the service from sale in store, gave professional advice, fitters was brilliant, great job done..
May 4, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Deborah, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Nuneaton store.
Thank you so much for the recommendation. Take care.
Damaged by newly decorated walls
I have always used the store in Nuneaton for my carpets and never had any problems. However last week a new carpet fitter was sent, he damaged my newly decorated walls, the carpet fitted denied it and the store do not seem to want to assist with the matter.
May 13, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good afternoon Jade, thank you for taking the time to leave a review.
We're sorry to hear that your experience with our Nuneaton store and the independent fitters did not meet your expectations.
We would like to hear more about the service that you recieved. Please email customerservice@unitedcarpets.co.uk with your details so we can look into this further.
Kind Regards
The United Team
Fabulous purchase
This is our second floor from United carpets and both have been excellent quality. Fitted really and in good time
May 1, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Thank you for your kind feedback and for the 5 stars.
We hope to see you again soon for your next project.
Definitely going back again
Great friendly people and very patient. Very professional in what they do
February 4, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Thank you for taking the time to leave us a 5 star review and for shopping with United Carpets and Beds
Great customer service in the shop.
Great customer service in the shop.
Delivered when they said they would.
5 🌟 🌟🌟🌟🌟
I prefer to support local business and stop the mega companies taking over.
March 6, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Rob, thank you for taking the time to leave a review.
We're so pleased that our Nuneaton store was able to meet your expectations and provide you with a 5 star service throughout.
Thank you so much for the recommendation. Take care.
Had a stairs carpet fitted today
Had a stairs carpet fitted today. From start to finish the staff have been excellent
April 20, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Sarah, thank you for taking the time to leave a review.
We're so pleased that our Nuneaton store was able to meet your expectations and provide you with a excellent service from start to finish.
We hope to assist you again in the future. Take care.
Went to the Nuneaton store yesterday to…
Went to the Nuneaton store yesterday to have a look for a new bedroom carpet and underlay...after being shown some designs I found one I liked , picked underlay and paid great service ...fitting was offered today ...brilliant service
Fitter came today did a lovely job and room now looks lovely
Thank you United carpets Nuneaton store . Karen
March 2, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Karen, thank you for taking the time to share how our Nuneaton store did.
Its great to hear that the team were able to help you find the right carpet that best suits you and your home. We're so pleased that you're happy with the finished results.
We hope to assist you again in the future. Take care.
Couldn’t have asked for more
Couldn’t have asked for more. Even down to the fitter was brilliant!
January 24, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi William, thank you for your kind review.
Its great to hear that our Nuneaton Store was able to meet your expectations and provide you with a brilliant service.
Thank you again for the recommendation. Have a wonderful day.
Carpet fitter left huge mess in baby's…
Carpet fitter left huge mess in baby's bedroom, including sharp gripper rods and empty cans of spray glue. No resolution offered by the shop other than measly discount on future order, can guarantee there won't be one! Avoid.
January 26, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good afternoon Dale, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with the independent fitters did not meet your expectations. Your feedback will be fed back to store for review of the independent fitters service.
Kind Regards
The United Team
Mixed experience
I had a great initial experience with the store team and the estimator; both were helpful and professional. The vinyl itself is excellent quality, and I’m very happy with the product choice. However, the installation didn't live up to the same standard. The fitter was quite unfriendly, and the finish is disappointing. Specifically, a thin strip was used to fill a gap, and one corner is curling up the wall rather than being flush. Great product, but the fitting service needs improvement.
December 13, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello, thank you for taking the time to leave a review.
We're so pleased to hear that you recieved such a positive & professional service when in our Nuneaton store and you're happy with the qaulity of your new vinyl.
However we're disappointed to hear that you found the independent fitters to be unfriendly and you're not satisfied with the finished results. We take all customer feedback very seriously and use it as an opportunity to improve our service. Please contact the store directly regarding the curling of the vinyl so they can investigate this and come to a resolution.
We apologise again for any inconvenience and thank you for your patience.
Kind Regards
The United Team
Highly recommend
Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extremely well and was hard working and respected our property. Will definitely use agai
January 16, 2026
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi, thank you for taking the time to leave such a kind review.
Its great to hear that our Nuneaton store could help you find the best suited carpet for you and your home. We're so glad you found the fitter to be Polite, respectful and very friendly.
We look forward to assisting you again in the future. Take care.
Great from start to finish
Great from start to finish. We had our bedroom and stair carpet fitted. Ordering was easy, staff were helpful with expected delivery and fitting dates.
Fitters were amazing! Professional, fast and lovelyb
Highly recommend!
December 23, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Melissa, thank you for taking the time to leave our Nuneaton store a review.
Its a pleasure to hear that the team could make your experience with us a great one from start to finish and the fitter were amazing, professional and fast.
Thank you so much for the recommendation. Have a wonderful day.
Extra helpful showroom staff
Bought and installed really quick. Showroom people were really helpful and not over salesy. They went to special effort to help me with my delivery slot which I was really grateful for. Thank you
November 27, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Stef, thank you for taking the time to leave feedback.
We're so pleased to hear that you're happy with the service that you recieved from our Nuneaton store.
Thank you again for the recommendation. Take care.
Fantastic
From start to finish, nothing was too much trouble. The staff were informative and very friendly. The man who actually fitted my carpet was amazing. Would definitely recommend. Fast and efficient! I would give more stars if I could!
December 10, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Lynn, thank you for taking the time to share how our Nuneaton store did.
We're so pleased that the team could provide you with an amazing service from start to finish that was fast and efficient.
Thank you again for the recommendation. Have a great day.
Everyone was helpful and knowledgeable…
Everyone was helpful and knowledgeable about the products
Very patient and took time to explain options
November 17, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Julie, thank you for taking the time to leave feedback.
We're so pleased that you're happy with the service that you recieved from our Nuneaton store.
Thank you again for the recommendation. Take care.
Excellent service brilliant carpet…
Excellent service brilliant carpet fitter brilliant work thanks
November 7, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Susanne, thank you for sharing how our Nuneaton store did.
We're so glad that you're pleased with the service that you recieved from the team in store and the fitter.
We hope to assist you again in the future. Have a great day.
United Carpets excellent
Well done Naz , he worked his socks off today xx lounge, bedroom and hallway it’s beautiful thank you.
Naz your customer service is amazing and I cannot thank you enough
December 9, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Mrs Phillips, thank you for taking the time to leave a review.
We're so pleased that our Nuneaton store could provide you with a 5 star service with amazing customer service.
Thank you for the recommendation. Take care.
Carpet was great looks lovley but the…
Carpet was great looks lovley but the fitters let them down they broke my radiator pipe which then leaked as I was not told when they did it the leak was not picked up until I did a check due to pressure in the boiler dropping it had to be the fitters as no one else had done any work in that room plus they were in bad moods due to the parking it was busy and they had to walk a little way
November 15, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good afternoon Linda, thank you for taking the time to share how our Nuneaton store did.
Its a pleasure to hear that you are pleased with your new carpet and it looks great. Please do not hesitate to contact our Nuneaton store or our customer Service team at customerservice@unitedcarpets.co.uk regarding your radiator pipe and we can look into this further for you.
Kind Regards
The United Team
Reply from United Carpets & Beds - Nuneaton
Hi Elizabeth, thank you for taking the time to leave our Nuneaton store a review.
Its great to hear that you're happy with the service that you recieved.
Thank you again for the recommendation, take care.
Great price
Great price, great availability for fitting and very happy with the quality
October 16, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Judi, thank you for taking the time to share how our Nuneaton store did.
We're so pleased the team could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation, take care.
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