Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... See more
Company replied
Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next. Happy customer. Will recommend. Jennifer stubbs
Company replied
Experience was okay, carpet is lovely quality. The man was here fitting for approx 6/7 hours (2 bedrooms and stairs) and unfortunately left marks on some of the walls. The wrong colour door bars were... See more
Company replied
Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extreme... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Written by the company

That's our promise

5 Corporation Street, CV11 5AG, Nuneaton, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price for living room carpet 24 square metres two guys fitted it in 25 minutes great job

Reply from United Carpets & Beds - Nuneaton
Fast service from calling in the shop to getting the carpet all done in under a week
All of the workforce were polite and kept us updated as to what was happening and what time we could expect them

Reply from United Carpets & Beds - Nuneaton
My flooring was messed up contacted them they said fitter was going on holiday he would send him out when back he came back out to “refit” my floor but didn’t and filled it making it look even more of a mess seen as parts were cut short and bodged together! I complained again no one wanted to help, a few days later I was told I would get a refund next day went down to the shop apparently no one could help still waiting now I would avoid at all costs!!!! No one wants to help they are rude and think it’s ok to do unacceptable jobs

Reply from United Carpets & Beds - Nuneaton
Very happy with fitters and Tom in shop 👌👌👌

Reply from United Carpets & Beds - Nuneaton

Reply from United Carpets & Beds - Nuneaton
Didn’t finish job! The work done was good But they left leaving two doors off and said shaving the doors was not their job. This is a 76 year old lady by herself her son came over from Stratford and put the back up without shaving them!?

Reply from United Carpets & Beds - Nuneaton
Good reliable service very reasonable price

Reply from United Carpets & Beds - Nuneaton
Sales people fantastic but fitters left a huge mess
Tomas and his team at our United Carpets were fantastic, he helped us choose a lovely carpet and organise the order etc. Unfortunately the fitters left a huge mess. Plastic wrapping, carpet trimmings, and exposed pieces of metal left around the house after they left, with my crawling baby.
I would buy carpets from United again, as long as they didn't use those fitters agakn

Reply from United Carpets & Beds - Nuneaton
Reasonable prices. Good advice from Tomas. We used the fitting service and the couple made a very neat job. Recommended.

Reply from United Carpets & Beds - Nuneaton

Reply from United Carpets & Beds - Nuneaton
Great selection of carpets. Went for a ready rolled cut off for large bedroom. Extremely helpful in store, with measurement help. Delivery for small charge as out of the area. Carpet looks and feels amazing. Good Quality. Great price. Definitely be using in the future.

Reply from United Carpets & Beds - Nuneaton

Reply from United Carpets & Beds - Nuneaton
Really quick to do, in the room less that half an hour and only left some hoovering to do which was really satisfying icl, it’s stayed in really good condition and is still like new

Reply from United Carpets & Beds - Nuneaton
Very good service,good quality,good prices and very good fitting,well worth a visit

Reply from United Carpets & Beds - Nuneaton
Very happy with the company and the team who laid my laminate flooring excellent service

Reply from United Carpets & Beds - Nuneaton
Straight forward delivered what they said would use with confidence again.

Reply from United Carpets & Beds - Nuneaton
From start to finish I was really really pleased with the advice and help of both the Staff, Tom and Mark and especially the Fitters Jason and Karl. I have purchased from United Beds and Carpets in the past on a small scale. So I knew this is where I wanted to go for my whole house fit. I am so pleased I was not disappointed. It wasn't just about the sale, they actually cared, which made a huge difference to me. Thank you to you guys :)

Reply from United Carpets & Beds - Nuneaton
Brilliant service. Helped us alot when came down to picking and fitting a carpet down for us. Defo recommend

Reply from United Carpets & Beds - Nuneaton
Really pleased with the whole experience, from going into the shop, coming out to measure up, order and fitting were all completed very quickly and we are really happy with the carpet.

Reply from United Carpets & Beds - Nuneaton
The carpet fitters were punctual, very experienced and completed the fitting within a given time

Reply from United Carpets & Beds - Nuneaton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.