United Carpets & Beds - Nuneaton Reviews 

112
TrustScore 4.5 out of 5

4.3

5 Corporation Street, CV11 5AG Nuneaton, GB


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Rated 5 out of 5 stars

Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... See more

Company replied

Rated 5 out of 5 stars

Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next. Happy customer. Will recommend. Jennifer stubbs

Company replied

Rated 4 out of 5 stars

Experience was okay, carpet is lovely quality. The man was here fitting for approx 6/7 hours (2 bedrooms and stairs) and unfortunately left marks on some of the walls. The wrong colour door bars were... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extreme... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 5 Corporation Street, CV11 5AG, Nuneaton, United Kingdom

  • 024 7632 0333

4.3

Excellent

TrustScore 4.5 out of 5

112 reviews

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4.3

All reviews

(112)

1,898 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price for living room carpet 24…

Great price for living room carpet 24 square metres two guys fitted it in 25 minutes great job

August 3, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Thanks for taking the time to leave us your feedback.
Kind Regards

Untied Carpets and Beds

Rated 5 out of 5 stars

Excellent serviceable

Fast service from calling in the shop to getting the carpet all done in under a week
All of the workforce were polite and kept us updated as to what was happening and what time we could expect them

July 25, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -

All the Team at United Carpets and Beds

Rated 1 out of 5 stars

My flooring was messed up contacted…

My flooring was messed up contacted them they said fitter was going on holiday he would send him out when back he came back out to “refit” my floor but didn’t and filled it making it look even more of a mess seen as parts were cut short and bodged together! I complained again no one wanted to help, a few days later I was told I would get a refund next day went down to the shop apparently no one could help still waiting now I would avoid at all costs!!!! No one wants to help they are rude and think it’s ok to do unacceptable jobs

July 25, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Leon,
Thankyou for taking time to leave us a review.
We are disappointed to hear about your fitting experience with the independent fitters.
If you email us at customerservice@unitedcarpets.net including your invoice number we will be able to look into this further.
Once again, thankyou for taking time to leave us a review.
The United Team

Rated 5 out of 5 stars

Very happy with fitters and Tom in shop…

Very happy with fitters and Tom in shop 👌👌👌

August 29, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Lily,
Thankyou for leaving us a 5 star review.
We are happy to hear that Tom was able to deliver great customer service in-store as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Donnela,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of mattresses.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 2 out of 5 stars

Didn’t finish job!

Didn’t finish job! The work done was good But they left leaving two doors off and said shaving the doors was not their job. This is a 76 year old lady by herself her son came over from Stratford and put the back up without shaving them!?

July 30, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi,
Thankyou for taking time to leave us a review.
If you email us at aftersales@unitedcarpets.net we will be able to investigate this further.
Once again, thankyou for taking time to leave us a review.
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Good reliable service very reasonable…

Good reliable service very reasonable price

July 5, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Peter,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to get you a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 4 out of 5 stars

Sales people fantastic but fitters left…

Sales people fantastic but fitters left a huge mess
Tomas and his team at our United Carpets were fantastic, he helped us choose a lovely carpet and organise the order etc. Unfortunately the fitters left a huge mess. Plastic wrapping, carpet trimmings, and exposed pieces of metal left around the house after they left, with my crawling baby.
I would buy carpets from United again, as long as they didn't use those fitters agakn

July 10, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with Tomas able to advise you.
In regards to your fitting experience with our independent fitters, all of your feedback will be passed onto management for review of our service and we apologise for any inconvenience as this is not the high standard of customer service we strive to deliver.
Thankyou for taking time to leave us a review.
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Reasonable prices

Reasonable prices. Good advice from Tomas. We used the fitting service and the couple made a very neat job. Recommended.

July 8, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Barry,
Thankyou for leaving us a 5 star review.
We are happy to hear that Tomas was able to advise you and get you a great price as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Great experience

Young man very helpful and knowledgeable.

July 8, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Alan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Great selection of carpets

Great selection of carpets. Went for a ready rolled cut off for large bedroom. Extremely helpful in store, with measurement help. Delivery for small charge as out of the area. Carpet looks and feels amazing. Good Quality. Great price. Definitely be using in the future.

April 29, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Thanks for taking the time to leave us your feedback.
We hope to see you again soon for your next project

Rated 5 out of 5 stars

Helpful

Helpful. Knowledgeable. Fittering good

May 13, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Allan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Really quick and easy

Really quick to do, in the room less that half an hour and only left some hoovering to do which was really satisfying icl, it’s stayed in really good condition and is still like new

April 8, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Rhia,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a quick and efficient fitting experience with the fitters delivering a professional service.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Very good service,good quality,good…

Very good service,good quality,good prices and very good fitting,well worth a visit

April 27, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Richard,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to deliver great service and that you got a great carpet at a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Very happy with the company and the…

Very happy with the company and the team who laid my laminate flooring excellent service

April 25, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Jo,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you in-store and the fitters delivering excellent service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

5 stars

Straight forward delivered what they said would use with confidence again.

March 27, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Mr Collins,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great delivery experience and we look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Definitely pleased I came back to UB&C

From start to finish I was really really pleased with the advice and help of both the Staff, Tom and Mark and especially the Fitters Jason and Karl. I have purchased from United Beds and Carpets in the past on a small scale. So I knew this is where I wanted to go for my whole house fit. I am so pleased I was not disappointed. It wasn't just about the sale, they actually cared, which made a huge difference to me. Thank you to you guys :)

February 24, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Fozia,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with Tom and Mark able to advise you in-store and Jason and Karl able to deliver a professional fitting service.
All the team will be delighted to see your review and that they made your whole house fit as easy as possible.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Helped us alot when came down to picking and fitting a carpet down for us. Defo recommend

February 23, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Thanks for your kind words and your 5 star review.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds

Rated 5 out of 5 stars

Really pleased with everything

Really pleased with the whole experience, from going into the shop, coming out to measure up, order and fitting were all completed very quickly and we are really happy with the carpet.

February 22, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Vicky,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Nuneaton with you taking advantage of our free measure and estimate to get the perfect fit as well as a quick and efficient fitting service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Nuneaton

Rated 5 out of 5 stars

The carpet fitters were punctual

The carpet fitters were punctual, very experienced and completed the fitting within a given time

February 28, 2024
Unprompted review
United Carpets & Beds - Nuneaton logo

Reply from United Carpets & Beds - Nuneaton

Hi Shirley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the fitters able to deliver a professional service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Nuneaton

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