Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... See more
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Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next. Happy customer. Will recommend. Jennifer stubbs
Company replied
Experience was okay, carpet is lovely quality. The man was here fitting for approx 6/7 hours (2 bedrooms and stairs) and unfortunately left marks on some of the walls. The wrong colour door bars were... See more
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Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extreme... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
5 Corporation Street, CV11 5AG, Nuneaton, United Kingdom
- 024 7632 0333
4.3
Excellent
112 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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GOOD SERVICE.
Staff and service were very good. Excellent prices.
The fitter worked very on his own to lay down carpet in on the landing, stairs and hallway.
Would buy again ftom here.
October 11, 2022
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Ruth,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great Instore Service
Raj was really helpful when I came in with my children with the measurements for my son's room. He helped us find a suitable off cut, which was great.
July 8, 2022
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Michelle,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great fitting stairs and landing
Another absolutely brilliant quality carpet and brilliant fitting from United Carpets Nuneaton thanks to all the team looks wonderful, had many compliments.
September 26, 2022
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Lara,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
I have been using United Carpets for…
I have been using United Carpets for years. Always get good service and always polite. Good prices and great products. I will continue to buy all my carpets and flooring from them.
September 2, 2022
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Julie,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We first went for a rough quote from…
We first went for a rough quote from United carpets and was good customer service. We had a few set backs with our new build so measuring up kept delayed. They gave us a quote off the floor plan. We placed ordered online to the exact measurements of the floor plan which were correct. I then received a phone call regarding my order explaining that what ever is extra needed I would not have to pay any more. They then came and quoted and said the order was incorrect and still to this day I have not received a break down of the online order I placed. They did not throw the extras in for free at all. They advertise free fitting if you buy there underlay this is not true at all! They tried to charge me for fitting which I declined. They told me the carpets I had purchased are no good despite them recommending them! We decided to fit the carpets our selfs as they wanted £300 to fit the carpets and vinyl. We arranged for everything to be delivered between 10:30-12pm they did not arrive until 2:30pm and failed to contact us.
I would avoid this company at all costs especially the Nuneaton branch! Rude arrogant staff that lie there way through the day.
September 27, 2022
Reply from United Carpets & Beds - Nuneaton
Good Afternoon
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
HAPPY econd time we have used United…
Second time we have used United Carpets, excellent service from the second we entered the store till the fitting was done. Both fitters were extremely professional and very polite and helpful. If we had more floor space we would be back right away
July 28, 2022
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good Morning Les,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
This was our 5th carpet from the…
This was our 5th carpet from the Nuneaton store, great service and great fitting. The carpet looks fantastic and many comments from friends and family. Will definitely be buying our next stairs and landing carpet from this store. Well done.
August 25, 2022
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good Morning,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Nuneaton - terrible service, no floor
Nuneaton - purchased laminate flooring for our full downstairs. Was told it was in stock, booked a fitting date for 4 weeks time. The day before we emptied out our whole downstairs and stripped out the carpet (as they would not do this). On the day the fitter arrived with the flooring only to tell me whilst the boxes looked the same, they were different fitting methods and would not fit together. No more stock of that flooring in the UK apparently, so I am now left with no flooring and all of our downstairs house out in the garden. Service from the store was terrible, they took hours to call me about this and no offer of compensation. Had to visit the store the following day to look at alternatives but none matched what we wanted so asked for a refund which seemed like a massive hassle to the store, when it was their problem in the first place. They did not check the stock, seemed to be no system to know what stock they actually had before promising to a customer. Do not buy from this store, really unhelpful and I am left with a dusty concrete floor for young children to play on.
August 2, 2022
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello,
Thank you for your recent feedback.
We sincerely apologize that your experience did not meet your expectations or our standards.
If you have any further concerns or would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net
The United Team
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